There is an inherent generational preference when it comes to the mode of communication we use. Understanding this inherent preference is essential for businesses and their future success. As the new generation enters the workforce, companies will need to offer the types of communication tools that will attract the best and brightest. SIIA member Alteva dicusses how to understand the gap. Check out their blog post to learn more.
Katie Carlson is Program Manager for the SIIA Software Division.