Content Headlines (Jan 1 – Feb 6)

News/Reports

Interview with new SIIA member Alteva

We are delighted to welcome Alteva, a WVT Communications Group, to the SIIA community. I had a chance to speak with their Executive VP and Chief Sales Officer, Louis Hayner to discuss the value of cloud-based unified communications. Read my interview below.

Rhianna: Welcome to SIIA! Tell me a little bit about Alteva.

Louis: Alteva, a WVT Communications Group company, is a cloud-based unified communications solution provider for companies with 35+ users. The highest priority at Alteva is providing every customer with all their communications needs including cloud-based Call Routing/Voice over IP Services (VoIP PBX), Messaging and Web-based Collaboration through Microsoft Communication Services, Fixed Mobile Convergence and Advanced Communications Applications for the desktop.

Rhianna: What are the advantages for companies to move their communication needs to the cloud?

Louis: There are many benefits for companies of all sizes to move to the cloud. The most advantageous include mobility/anywhere access; scalability; cost savings; and disaster recovery capabilities. Alteva’s hosted Unified Communications clients reduce their total cost of ownership by 20% with a 70% reduction in startup expenses and no ongoing maintenance fees, as compared to premise-based PBX systems.

Rhianna: You have partnerships with some of the leading technology companies. How important is the partner ecosystem? Do you have any advice for our members when it comes to building a successful partner program?

Louis: WVT Communications Group believes that a high tide raises all ships – something that Alteva has always held to. That’s why our philosophy has always been to seek co-marketing opportunities with not just partners, but even fellow cloud communications service providers. When any cloud communications company promotes hosted technology and educates the public about the benefits of the cloud, it serves the entire cloud industry. Alteva can tout its own solution as the best, but when its partners are touting Alteva it provides a much more credible and powerful third party validation. It’s important to have good relationships with your partners, and to have strategic discussions on ways to work together and help one another. If our partners names can help to validate our brand quality, then it is to their benefit to provide quotes for our press releases and put representatives in our trade show booths and attend our events.

Rhianna: Your customers cover a range of industries. Are certain industries more likely to adopt these cloud-based communication solutions? Are there any industries that have surprised you with their rate of adoption? Do you see any significant movement from the public sector?

Louis: Many industries can benefit from cloud communications, but there are some that can benefit even more so than others. For example, law firms benefit from the mobility features that enable user to communicate from any location, as well as hosted call recording and detailed phone reporting features. Law firms, health care facilities and other organizations that tend to have multiple locations or satellite offices will see notable cost savings. We are not surprised by any industries specifically, but we are thrilled by the increased adoption by the SMB space in recent years, as they see that solutions like Alteva Unified Communications are affordable for smaller companies.


Rhianna Collier is VP for the Software Division at SIIA.

 

Interview with new SIIA member Socialize

I was delighted to recently welcome Socialize to the SIIA membership. I had a chance to catch up with Daniel Odio the CEO and Co-founder to learn more about the drop-in social platform. Read my interview with Daniel below.

Rhianna: Welcome to SIIA! Tell me a little about Socialize and the benefits for making apps social.

Daniel: Making apps social boosts app discovery (downloads) and user engagement (impressions). It creates a viral loop where users share content with each other and their social networks, which leads to more downloads, which leads to more users, which leads to more social actions all over again.

Rhianna: This week you made an announcement about notifications. Why is this feature significant?

Daniel: SmartAlert notifications “Bring users back” to the app. For example, when a user makes a comment on a piece of content in an app, and subscribes to that thread, and then another user comments on the first user’s comment, the first user gets a SmartAlert notification inviting them back into the app to see what the second user wrote.

Rhianna: You recently moved your company to San Francisco. Obviously, the Bay Area is the home of many great technology companies. How important is it for technology start-ups to be local to the Bay Area? Or does it matter?

Daniel: It’s critical. There’s a great article on my move west at http://go.DanielOdio.com/west. The environment in the San Francisco bay area is world class and results in the ability to make connections, make key hires, and iterate on the business at a speed that is unmatched anywhere else in the world. As I like to say, San Francisco is “Mecca for Geeks.”

Rhianna: You recently participated in a panel led by the Department of Homeland Security at CES. What are some of the privacy and security issues you face versus the traditional software/hardware vendors? How do you address and ease these fears?

Daniel: Often times the least secure part of a device is the human using it. And that’s where we focus – in this realm security concerns are mixed with privacy concerns. Oftentimes, users don’t know the implications of their actions by design – we work hard to abstract a level of complexity into an easy-to-use service. This means we bear a responsibility to ensure the user doesn’t compromise themselves in ways they don’t even realize. A big chunk of the value we add with our social infrastructure offering is to give the user ways to navigate privacy issues in easy to understand and friendly ways.

Rhianna: Finally, look ahead for me 18 months, what will be the biggest trends in social?

Daniel: Two big trends are converging and we’ll see them in full force in the next 18 months: The explosion of interest-based social, and the power of the Open Graph. Interest-based social isn’t the same thing as the social graph we all know from Facebook. It’s way bigger and more powerful. It’s the connections we all share based on interests, regardless of ‘friend’ status. For example, interest-based groups include people of the same ethnicity, people who love zinfandel wine, co-workers, people who love to sail, and the list goes on. We are all comprised of a series of interests, and for the first time, technology (and mobile in particular) is enabling us to map all those interests and connections, and begin to monetize them.

The Open Graph is an initiative by Facebook to get everyone to share all of their actions – what songs they are listening to, what they are reading, etc. This confluence of mapping interests to people and sharing of all actions will mean the power and reach of social will be exploding in the next 18 months. More about this topic at http://go.danielodio.com/interestgraph and a screencast on why mobile is way bigger than most people realize is at http://go.DanielOdio.com/waybigger


Rhianna Collier is VP for the Software Division at SIIA.

 

Vision K20: Achieving Personalized Learning through Public-Private Partnership

[This blog was also published January 26, 2012 by the Alliance for Excellent Education, sponsor of Digital Learning Day.]

The Software & Information Industry Association (SIIA) is pleased to be among dozens of education and technology organizations partnering to promote Digital Learning Day (DLD), 2/1/12, sponsored by the Alliance for Excellent Education. SIIA is promoting DLD to its high-tech member software, digital content and online services companies, and asking them to promote DLD through their networks. 

For those with the vision and successful use of digital learning, the idea of a DLD awareness campaign — showcasing how technology supports students learning and teacher instruction – may seem unnecessary.  But the reality is that too many of our educators and education leaders have not been provided the support they need to understand what is possible, nor the resources to make it happen.  This shift is not simply about replacing print with digital or giving every student a computer.  This shift is about reimagining how we teach and learn, and creating more customized, engaging, and productive learning made possible through technology and through public-private partnership with high-tech innovators.

SIIA has developed a series of resources to assist education stakeholders in this process, including:

For SIIA member and other high-tech companies, we encourage you to support Digital Learning Day:

  • Sign up and be counted in this effort
  • Add the DLD button to your website, and promote DLD to your customers and partners
  • Provide access to your online teaching and learning resources for the day
  • Showcase success stories of how teachers and students are using technology
  • Visit the DLD toolkits for more ideas and resources. 
  • Promote SIIA resources for educators, including Vision K20 and Software Implementation Toolkit
  • Use your imagination and creativity to promote education technology and Digital Learning Day

Thank you to the Alliance and all DLD partners for this important effort and for including SIIA and the high-tech industry. We look forward not only to A successful day on February 1st, but more importantly to THE day soon when all students will have access to the most relevant, engaging and effective learning opportunities that meet their personalized needs anytime and everywhere.

Learn more about Digital Learning Day at http://www.digitallearningday.org.


Mark SchneidermanMark Schneiderman is Senior Director of Education Policy at SIIA.

SIIA Previews Interview with BestVendor

As part of our Previews program at the Information Industry Summit, SIIA provides attendees with an inside look at companies poised to impact the Content Industry.   Check out our interview with Previews participant BestVendor, and if you haven’t done so already register for IIS12 here

1.  What problems does your company try to solve?

BestVendor helps you quickly find the best business tools based on the recommendations of people like you, using social recommendations. Our vision is to provide a Yelp-like “social discovery” resource for all business products, starting with business software and apps. We want to be the first place you go whenever you need to figure out what to buy. At the same time, we want to provide vendors with a highly efficient vehicle for engaging and attracting new customers throughout the funnel. SMB buyers are notoriously difficult to reach, and BestVendor aims to be the No. 1 pipeline to that audience.

2. What advantages do you have that are unique to your company?

We’re the first to bring social recommendations to business purchasing, and have a viral, network effect model. If we can establish a trusted brand and scale our audience quickly and efficiently through SEO, viral product design, distribution partnerships, and other channels, we can establish a dominant position in the marketplace. Efficient user acquisition is key. Then, as we focus on monetizing, we’ll have a huge advantage by virtue of context: people come to us to figure out what to buy, and the markets we touch are pretty large.

On top of that, we have an amazing team with a unique UX and product development capability. We also have fantastic backers with lots of access.

3. Where does your company fit in the business life-cycle and why?

We’re barely a year old and pre-revenue. That’s a fancy way of saying we don’t make money. We launched a beta version of our product in November and have just over 6,000 users sharing an average of 14 products each, with more than 5,000 products in our database. Our focus now is on building our product and user base as quickly as possible

4. What are your goals for presenting at IIS?

We have a big vision and need all the help we can get! If we can inspire a few people who see our vision of greater openness and sharing in business purchasing, that would be great. I also hope we can build relationships with potential partners and investors. For example, we see a ton of opportunity to use BestVendor as a social “preferred vendor list” type platform.

5. What’s something unusual about your company?

We like Whiskey. We name our product releases after different Whiskeys (just finished Blue Label), and there’s a secret Whiskey category in BestVendor.

Don’t miss out on presentations from exciting start-ups and industry experts – register for IIS12

SIIA Previews Interview with Praetorian Group

At SIIA, identifying the next generation of game changers is as much our passion as it is our job. Join us as we take an inside look at six companies that are poised to make an impact on the content industry: BestVendor, Crowd Fusion, First Stop Health, Narrative Science, Praetorian Group and ReportLinker. Today we’ll be taking a look at Praetorian Group.


1. What problems does Praetorian Group try to solve?

Praetorian Group provides first responders with an array of expert content that helps keep themselves and their community safer on a daily basis. Officers are constantly in need of information to increase their awareness or refine their training and we provide an online network where this is readily available. Additionally, we effectively connect leading public safety manufacturers and distributors with our substantial member base in an environment where they are proactively researching their products or services.

 

2. What advantages do you have that are unique to your company?

Our primary competitive advantage is being able to effectively combine over a decade of public safety market expertise with online knowledge and resources. Within our market we are the leader in linking first responders with online technology as well as being able to successfully monetize those resources.

 

3. Where does your company fit in the business life-cycle and why?

Praetorian Group has been profitable since 2005 and currently services 450 active advertisers within a network of over 850,000 subscribed members. In 2011 we generated $8.5M in revenue and are growing at a rate of 15% per year.

 

4. What are your goals for presenting at IIS?

We are looking to increase our company visibility, network with like-minded organizations and make connections related to growing our business through partnerships or investment.

 

5. What’s something unusual about your company?

There is an inherent contrast between our employees and our members that, while unusual, has worked out very well and lent us balance as a company. Praetorian Group is a young, thriving online media company headquartered in San Francisco who serves a very traditional and for the most part conservative market. As it turns out, our creative strengths and personality as a business in many ways compliment the evolving public safety market as they continue to become more technology savvy.


The deadline to register for IIS is fast approaching.  Register here

All About Mobile Goes Hybrid

All About Mobile Goes Hybrid – Check out this video promotion featuring Rhianna Collier, Vice President of the Software Division at SIIA as she discusses the two ways to hear from our amazing line up of speakers. Taking place in San Francisco, CA November 15, 2011 click here to learn more about the conference and learn how we are accommodating the mobile workforce.

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