Mobile Privacy: Time for Collaboration, Not Legislation

Representative Ed Markey’s proposed mobile legislation, scheduled to be introduced today, is the wrong way to go. It would impose rigid privacy rules on the mobile industry that can only lead to stagnation and a loss of innovative dynamism.

And what a loss that would be for such a dynamic, growing industry. According to a recent study, there were over 44,000 app-related positions open in the U.S. in the last quarter of 2011, and overall, there were 45 percent more open app positions than in the previous year. Based on this number, the study found the app economy firms represented 311,000 jobs. Using a standard multiplier, this number grew to nearly a half a million jobs created by the app economy in both direct and indirect jobs since 2007.

Rather than overregulating an industry that holds such potential for economic growth, Congress should be following the House Energy and Commerce Committee’s lead in supporting the industry. The Committee is holding a hearing today focused on apps and where the jobs are.

So if legislation isn’t the answer, what should be done?  Over the summer, the National Telecommunications and Information Administration (NTIA) launched an effort to nudge stakeholders into adopting codes of conduct for mobile transparency.  SIIA was supportive of this effort and remains so.  But after several meetings it appears that things may be starting to drift. Some scheduled meetings have been postponed. Fortunately, discussions between various industry stakeholders, as well as discussion between industry and consumer watchdogs, are ongoing.

The industry needs to get the substantive mobile transparency discussion moving again, if not through NTIA action then separately.

It’s also important to remember that consumers are not passive victims.  If they think they are being abused, they have a healthy capacity for self-defense. As the New York Times wrote last week “many consumers seem to be already taking steps to guard their personal information from data-grabbing apps. A study by the Pew Research Center, released Wednesday, found that among Americans adults who use smartphone apps, half had decided not to install applications on their mobile phones because they demanded too much personal information. Nearly a third uninstalled an application after learning that it was collecting personal information “they didn’t wish to share.” And one in five turned off location tracking “because they were concerned that other individuals or companies could access that information.”

This is good.  In the absence of government mandates, and industry codes of conduct, consumers are doing some sensible things to protect themselves.  But the lack of consumer trust is troubling and can only inhibit growth in the market.  If consumers just say no, the whole industry suffers.

The FTC is trying to help with some guidance.  Last week it published its recommendations for mobile application developers, suggesting that companies seek “express agreement” for consumer data they collect and share.  Nothing is binding on companies, however, and there is no indication that these recommendations are forming the core of industry codes of conduct or best practice.

Recommendations are good.  Consumer self-help is good.  But the world is looking to us to show that self-regulation can work as a viable alternative to government mandates.  To allow the multi-stakeholder efforts on mobile transparency to falter now would confirm their belief that only the government can set the rules of the road in this area.  It is time for the industry to step up and make progress on setting its own rules of the road.


Mark MacCarthy, Vice President, Public Policy at SIIA, directs SIIA’s public policy initiatives in the areas of intellectual property enforcement, information privacy, cybersecurity, cloud computing and the promotion of educational technology. Follow the SIIA Public Policy team on Twitter at @SIIAPolicy

Focus on Platforms: On Demand Webcast

In case you missed it the FOCUS ON: Content Platforms webcast is now available on demand.

During the webcast Ann Michael, President, Delta Think, and Barry Graubart, VP Customer Development, Crowd Fusion helped participants understand the key challenge of getting content effectively published and distributed in real-time across multiple content distribution platforms.

The webcast is a lead up to Content VIA Platforms and the Platforms Bootcamp scheduled May 9-10 in San Francisco.

LBS = Location-Based Services, Not Stalking

The new wave of mobile and cloud computing presents a tremendous amount of innovation and opportunity. Together, the combination of innovative new devices like smart phones and tablets, along with centralized cloud-based storage and computing power, promise to transform how we work, consume media, communicate and live our live. The recent proliferation of these technologies is only the tip of the iceberg.

Perhaps the most visible innovation to users comes in the form of mobile apps providing information, services and communication in a way that was unimaginable just five years ago. Increasingly, substantial functionality of mobile apps derives from location-based services (LBS) that customize users experiences based on where they are.
Of course, with the opportunities always come new challenges.

On Tuesday, a bipartisan group of six Senators sent a letter to the FTC and DOJ expressing serious concern about “stalking apps,” mobile apps that allow “someone to continuously and secretly monitor another person’s movements and whereabouts.” There are clearly legitimate uses for individuals to be able to track others, such as the case of parental tracking of children’s location, or even allowing individuals to decide to allow others access to their location information to stay connected.

However, it goes without saying that some apps are designed and openly marketed to individuals seeking to “stalk” or “spy” on an unwitting victim. They clearly are designed to run secretly, or are undetectable. They are an invasion of privacy and pose a real threat to public safety.

The Senators appropriately reference some of the good work that is being done by the industry to combat this challenge, particularly that “all major carriers take precautions pursuant to voluntary industry guidelines to notify a wireless user that he or she is being tracked through one of the services” that they provide within users of a calling plan. Additionally, the leading smartphone and tablet platofrm providers have adopted policies that include removing any illegal apps that are identified. Spyware isn’t new, it’s been around and used to spy for quite some time. Fortunately, the technology industry has done an excellent job of providing tools for individuals to monitor and combat this phenomenon.

So, this is another case of good technology—LBS—being used for bad purposes. As always, it’s critical to make sure that laws and regulations are applied to stop the malicious applications without thwarting the technology. The obvious flip side is the benefit that LBS can provide for locating missing persons, particularly children. It would be a shame to lose this critical new technological tool.

SIIA is confident this balance can be created, through the application of technology and voluntary industry measures, as well as targeted enforcement for bad actors by the FTC and other regulators. We look forward to working with policymakers and regulators to enable enforcement against apps that inappropriately facilitate stalking.

More broadly, SIIA is actively working with a broad cross-section of stakeholders to develop to voluntary privacy principles and best practices for mobile app developers, and to establish transparency about the collection, use and protection of consumer data. We are confident that such practices, along with current laws and regulations, can ensure the level of safety and satisfaction that users deserve, and that will enable continued explosive innovation and growth.


David LeDuc is Senior Director, Public Policy at SIIA. He focuses on e-commerce, privacy, cyber security, cloud computing, open standards, e-government and information policy.

App Platforms and Developers Create Jobs

Some commentators such as Tyler Cowen opine that social networks and other elements of the online ecosystem are good for mental stimulation and consumer benefits, but not for job creation or economic growth.  Cowen reported that despite having 700 million active users, Facebook had only 1,700 people working for it as of 2010

But Cowen’s conclusion is wrong. For one thing, employment at Facebook is growing very fast – it’s over 2,000 now in 2011. But its importance to the economy, job creation and growth is a function not just of the people it actually employs, but also of the economic activity it makes possible.  A recent study, for example, finds that Facebook generates more than 53,000 jobs at companies that provide apps for Facebook.  A major app developer like Zynga is one source of these jobs, but there are hundreds of other smaller app developers whose employees are focused on providing entertaining and productive apps for the Facebook platform.

But the economic effect doesn’t stop there.  Companies that supply the app developers also create more jobs and those employed at app developers create more jobs through the increase consumer demand that their own spending generates.   Using a standard estimate of these multiplier effects, the Facebook app platform creates as many as 182,000 jobs in other sectors of the economy.  Overall, the Facebook app economy generated as many as 235,000 jobs.  The wages and salaries associated with these jobs amounted to $15.7 billion.

Not bad for Facebook.  But the platforms for apps provided by Google and Apple and RIM also generate employment.   In a time of economic crisis, it is important to remember that the app ecosystem generates economic growth and creates jobs.

The Apple iPad – A New Canvas for Publishers

Written by Gina Cerami, Director of Marketing, Connotate
Submitted by Connotate

As Apple unveiled the iPad last week I’m sure the Apple-loyalists lined up to reserve their very own precious iPad. But, what they get in return for the price is still to be seen, or better yet, realized.

The iPad is anticipated to provide a simple and convenient experience for consumers seeking high-value digital content. Already, Apple has designed an app for delivering books via the iPad (called iBookstore), but will they be able to compete with the Kindle or Netbook that’s already out there? If you own one of those other e-book readers, are you really going to put out another $500 for yet another cool tech device that serves the same function? I’m not so sure.

Publishers, Get Your Paintbrush, the Canvas is in Front of You

I believe the real opportunity may lie with the news and magazine publishers. The New York Times presentation of their news on the iPad looked pretty impressive. It had a nice layout, nice flow. Now that Apple – who has a pretty loyal following (more than 20% of Americans own at least one Apple product) — has created a canvas, it’s time for innovative publishers to start building their apps. A much larger canvas than was available via the iPhone and iPod, now might be the time for publishers to consider an alternate business model that may help and even speed the transition of consumers’ willingness to pay for digital content.

Read the rest at: Connotate’s Business Intelligence Blog