Got Klout?

We are excited about our partnership with the InfoCommerce Group to produce DataContent 2012, coming up October 9-11 in Philadephia. The conference will focus on discovering the next big thing in publishing: The intersection of Data, Community and Markets at DataContent 2012. If you don’t know him, Russ Perkins the founder of InfoCommerce Group, is one of the more thoughtful individuals in our industry on all things data. As we lead up to the conference, we will be highlighting posts from his blog which focus on the issues and topics we will be discussing at DataContent 2012. Enjoy!

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Imagine a business based on a mash-up of social media, analytics and ratings. And that’s exactly where a company called Klout plays.

Klout exists to assess your social media importance. Using advanced algorithms, it looks at how active you are in social media, how big your audience is, how influential are the people in your audience, and the impact of your social media activity. All this gets rolled up in a Klout score – a number from 1 to 100… Read more.

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 Post is written by Russell Perkins, Founder & Managing Director, InfoCommerce Group Inc.

Russell has over 20 years experience in all facets of the database publishing industry. He is the author of Directory Publishing: A Practical Guide, which is now in its fifth edition, and InfoCommerce: Internet Strategies for Database Publishers.

Google: Free Here, Paid There

We are excited about our partnership with the InfoCommerce Group to produce DataContent 2012, coming up October 9-11 in Philadephia. The conference will focus on discovering the next big thing in publishing: The intersection of Data, Community and Markets at DataContent 2012. If you don’t know him, Russ Perkins the founder of InfoCommerce Group, is one of the more thoughtful individuals in our industry on all things data. As we lead up to the conference, we will be highlighting posts from his blog which focus on the issues and topics we will be discussing at DataContent 2012. Enjoy!

Google: Free Here, Paid There

Google may be a lot of things, but it’s certainly not boring. Just this week in fact, it did several interesting revenue model back-flips, changing one product to free and making another one paid. Read more.

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Russell Perkins is Founder & Managing Director, InfoCommerce Group Inc. Russell has over 20 years experience in all facets of the database publishing industry. He is the author of Directory Publishing: A Practical Guide, which is now in its fifth edition, and InfoCommerce: Internet Strategies for Database Publishers.

Search Engines: From Indexers to Distributors?

We are excited about our partnership with the InfoCommerce Group to produce DataContent 2012, coming up October 9-11 in Philadephia. The conference will focus on discovering the next big thing in publishing: The intersection of Data, Community and Markets at DataContent 2012. If you don’t know him, Russ Perkins the founder of InfoCommerce Group, is one of the more thoughtful individuals in our industry on all things data. As we lead up to the conference, we will be highlighting posts from his blog which focus on the issues and topics we will be discussing at DataContent 2012. Enjoy!

Search Engines: From Indexers to Distributors?

A New York Times article this week, entitled “From Search, to Fetch,” describes moves by both Google and Bing to get you to an answer faster. Called the “Knowledge Graph” by Google and “Snapshot” by Bing, you’ll find that searches for certain types of information will now bring you a highly summarized presentation of key facts without needing to click on any of the links shown in the search results. Read more.


Russell Perkins is Founder & Managing Director, InfoCommerce Group Inc. Russell has over 20 years experience in all facets of the database publishing industry. He is the author of Directory Publishing: A Practical Guide, which is now in its fifth edition, and InfoCommerce: Internet Strategies for Database Publishers.

Big Data: A Long Way from Plug-and-Play

We are excited about our partnership with the InfoCommerce Group to produce DataContent 2012, coming up October 9-11 in Philadephia. The conference will focus on discovering the next big thing in publishing: The intersection of  Data, Community and Markets at DataContent 2012. As we lead up to the conference, we will be highlighting posts from the InfoCommerce Blog which focus on the issues and topics we will be discussing at DataContent 2012. Enjoy!

Big Data: A Long Way from Plug-and-Play by Nancy Ciliberti

One of the key markets for all the new big data analytics providers is marketers themselves, a group that should be a natural for turning deep customer insight into increased revenue. But are they ready?

Well, according to a study by Columbia Business School and the New York American Marketing Association, although nearly all (91 percent) of marketers value and want to make data driven decisions, 29 percent report that their marketing departments have “too little or no customer/consumer data.” Thirty nine percent of the marketers surveyed said their data is collected too infrequently and “not real-time enough.” Two in five marketers admit that they cannot turn their data into actionable insight and about an equal number (36%) report that they have “lots of customer data,” but “don’t know what to do with it.”

Read more…

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This blog post is brought to you by the InfoCommerce Group (ICG). ICG and SIIA are teaming up to bring you DataContent 2012, scheduled October 9-11 in Philadelphia. Please visit the website details on the conference schedule, speakers and registration.

VIA Recap

Angus Robertson

On May 9 & 10, the SIIA Content Division hosted Content VIA Platforms – a conference dedicated to educating media, publishing and information professionals about the technology and business issues related to distributing content via mobile, social and other platforms. Guest blogger, Angus Robertson, Principal Robertson Advisors LLC, gives his write up on the Conference and the content covered. 

About Robertson Advisors:  For 10 years Robertson Advisors has been providing content creators and distributors with strategic and tactical consulting services. Angus can be reached at angusrob@mac.com.

A major theme emerging from SIIA’s Content VIA Platforms conference in San Francisco last week was the impact that mobile is having on the distribution of content.

One lesson from the success of iPad apps is that the simplicity dictated by the format can be a benefit that has relevance to other offerings as well.  The limitations of apps forces greater focus on what is truly important, a lesson that is increasingly being incorporated into web products.

Newstex President Larry Schwartz offered a useful walk through of the process and timeline of developing mobile apps. He stressed the importance of following the Lean Startup model of “Nail it and scale it.”

Dan Bennett, VP of Technology for Thomson Reuters, provided a handy comparison of the pros and cons of native apps versus HTML5 and sounded a note of caution about jumping on the app bandwagon.  Developing and supporting apps for Apple devices always adds to costs but not always to revenue, so it is important to understand what you are trying to do with apps, he said.  He likens apps to puppies: everyone loves them until they get big and tear apart the house.

Barry Graubart, VP Marketing, ReisReports, led an informative Executive Bootcamp on Platforms that included Teri Mendelsohn of Mendelsohn Consulting, Ann Michael of Delta Think, Robin Neidorf of Free Pint and Mark Strohlein of Agile Business Logic.

Some of the key pointers from this session were:

Mobile strategy needs to:

  • embrace the constraints; focus and simplify; and leverage mobile features such as geolocation, but only where they add value.
  • iPads are now outselling PCS, which represent less than 50% of the market.
  • About one in ten new products will be successful.

Security and authentication remains a significant hindrance to going fully mobile in the enterprise market, especially for businesses such as financial institutions. Still,  Free Pint surveys of enterprise users show that mobile is growing strongly in the corporate world. Two years ago Junior Analysts were asking “Why can’t I get this on my iPhone?” Now, senior executives are saying “Get this on my iPad, I don’t care how.”

Peter Marney, VP Content Group, Thomson Financial Research, gave an overview of how Thomson Reuters is handling the issue of fully leveraging the vast amounts of data across the company to support multiple platforms and markets.  His goal is to make news dynamic and interactive across the merged enterprise. “Knowing the value of the connections (between content) is more important than the content itself,” he said, citing the links between companies, people, patents and legal issues.

 

VIA Recap: Syndicating Your Content and Working with B2B Aggregation Platforms

Angus Robertson

On May 9 & 10, the SIIA Content Division hosted Content VIA Platforms – a conference dedicated to educating media, publishing and information professionals about the technology and business issues related to distributing content via mobile, social and other platforms. Guest blogger, Angus Robertson, gives his write up on the session Syndicating Your Content and Working with B2B Aggregation Platforms.

 This panel at the SIIA Content VIA Platforms, moderated by NewsLook CEO Fred Silverman, provided a good representation of the spectrum of attitudes towards syndicating content. In the traditionalist’s corner was Eric Johnston, Publisher and President of the Modesto Bee and the Merced Sun-Star, owned by McClatchy Newspapers. Johnston was quick to draw the distinction that “We are journalists, not content creators or providers. We do our best to protect our copyright.” Johnston also took comfort in the advent of the iPad, which he said allows a return to the “serendipity” of newspapers. This led to a discussion among the panelists of the “lean back” movement that, for example, has people spending 2 continuous hours with the iPad version of The Economist in a quasi-print format.

Johnston says his papers syndicate broad interest stories, but keep hyperlocal news within their own system, believing that local news is not of much interest outside the community. (But what about those who have left the community who may still be interested in home town news?) Despite the challenges facing the industry, Johnston thinks it is an exciting time to be in the newspaper business: “We have strong digital assets and we’ll be prepared for future delivery.”

Anthony Capon, Vice President for Content at Dow Jones oversees Factiva, which has  more than 36,000 content providers. Capon noted that anyone can aggregate and webcrawl: “We make it legal and present people with something they haven’t seen before.” Curation becomes more important as the playing field levels, with data mining and visualization emerging as key differentiators: “People want to discover things they don’t know, rather than just searching,” he said. While it is more complicated and expensive to syndicate through multiple platforms, “We have to be on all platforms our users use or we don’t get paid.”

Jeffrey Massa, President and CEO of syndicator YellowBrix, wants to make sure the content gets to the customer and that each of the 3,000 publishers gets credit. Massa noted a trend recently for publishers, especially newspapers, to try to pull back content that they previously syndicated through aggregators.  Agreeing with Capon, Massa noted that syndicators have to add more value: “deduping content is not enough.’  Over time he expects to be syndicating less licensed content and more unlicensed content.  YellowBrix is putting its money where its mouth is through its new iSyndicate product. Rather than the traditional usage-based model, iSyndicate buys in bulk: for example, 10 million page views for a set fee. Clients are charged a flat monthly fee regardless of the amount of usage.

NewsCred CEO Shafqat Islam, emphasized the importance of paying attention to packaging and making sure the display of content is optimized for different platforms, including billboards.  He said NewsCred aims for an “immersive content experiences” using a combination of algorithms and an editorial team. NewsCred was able to sign up the Financial Times, which is known for keeping fairly tight control of its content, by “showing how we can take them beyond where they are. It has to be more than just revenue in some cases.”  As an example of how curation of syndicated content can serve niche markets, NewsCred also has worked with the Daily News to create an online section aimed at the South Asian community in New York.

Many publishers still expect higher fees for content appearing on display screens, such as Bloomberg and Thomson Reuters terminals, but NewsCred charges clients the same amount, regardless of the platform they receive it on. Noting that “Advertisers want to control the relationship with the customer,” Islam said brands such as Pepsi are the fastest growing customer segment of NewsCred’s business.

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Post written by Angus Robertson, Principal Robertson Advisors llc.

For 10 years Robertson Advisors has been providing content creators and distributors with strategic and tactical consulting services. Angus can be reached at angusrob@mac.com.

VIA Recap: Audience Engagement 3.0

 On May 9 & 10, the SIIA Content Division hosted Content VIA Platforms – a conference dedicated to educating media, publishing and information professionals about the technology and business issues related to distributing content via mobile, social and other platforms. Guest blogger, Angus Robertson, gives his write up on the session Audience Engagement 3.0
 

Burt Herman, Co-founder, Storify

Go away helicopter before I take out my giant swatter :-/

Shoiab Athar posted this tweet on May 1, 2011, unaware at the time that he was witnessing the assault that led to the killing of Osama Bin Laden in Pakistan.

Speaking at the SIIA Content VIA Platforms conference in San Francisco, Storify Co-Founder Burt Herman used this as a compelling example of how storytelling is becoming social. Of course his business is predicated on building stories out of social media, but he made a good case, arguing that the web is inherently social media. Examples include how social media can add context and meaning to photos and how pulling together tweets from Apple employees after the death of Steve Jobs provide a touching “story” that would likely not be available through traditional reporting.

Herman also argued that content “curation is incredibly suited to touch,” and showed how easy it is to use Storify to “swipe” social media and other web content into a “story” that can be easily shared as an embedded object:  “YouTube videos are embeddable anywhere on the web, so why not stories?”

As somebody who, like Herman, was once a wire service reporter, I was taken with the way in which constantly updating a Storify “story” with new information is similar to a constantly updated AP story. Storify is also stretching the definition of what a story is. Herman gave the example of the White House using Storify with a headline #DontDoubleMyRate to bring attention to its position on the issue of student loan rates.

Storify is a venture-backed free service that envisages including social ads in its stories as a way of generating revenue.


This post was written by Angus Robertson, Robertson Advisors LLC.