SIIA Issue Brief: Building a High Value SaaS Business

Building a High Value SaaS Business (SIIA Members-only Download)
Authored by Kevin Dobbs, Montclair Advisors, LLC and Lauren Kelley, CEO, OPEXEngine

This white paper will examine how successful Software-as-a-Service companies have built their businesses to map to new buyer dynamics, created customer-centric and data-driven management cultures and done it all in a way that drives very attractive company valuations.


Upcoming member deadline: May 25th is the last day to submit your 2011 Software Benchmarking Survey by OPEXEngine. Free for SIIA members under $10M in revenue, for more information about SIIA membership contact Seth Dean.

Announcing New Video Series: SIIA Members Rally at DreamForce 2010!

SIIA is delighted to announce a new video series, filmed at DreamForce 2010! With about 30,000 attendees, DreamForce has seen spectacular growth. This was SIIA’s first time exhibiting at DreamForce and we look forward to seeing everyone next year and in May at SIIA’s own executive cloud computing conference, All About the Cloud.

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SIIA OnDemand Europe: Monday Morning Update

Join the conversation at SIIA OnDemand Europe!

SIIA OnDemand Europe gets underway today! Start your networking early by joining the conference LinkedIn Group. It’s a great tool to facilitate your networking now and post-conference.

Next, be sure to join the conversation on Twitter with our hashtag #ode10.

ON SCHEDULE FOR TODAY

Pre-Conference Event: Cool Cloud Cash, hosted by IBM
(14:00 – 17:00 – Westminster & Chelsea Suite)
Attend these pre-conference event designed to provide ISVs an understanding on how to build your business with Cloud Computing.

Speed Networking
(17:00 – 18:00 – Westminster 7 Chelsea Suite)
Take advantage of this session designed to introduce you to a large number of fellow attendees in an efficient and relaxed way. These 3-minute meetings are the starting point for conversation and networking throughout the conference.

Welcome Reception, sponsored SAP and SuccessFactors
(18:00 – 19:30 – Palace Suite Foyer)
We look forward to seeing you at our Official Welcome Reception! Be sure to visit each of our sponsors to learn how you can benefit from their valuable products/services.

AND FINALLY

Enjoy yourself! And plan to meet as many people as possible because your next partner, investor and/or customer is also here!

2010 Benchmarking Reports Are Available!

You can now purchase the comprehensive Benchmarking Report from the 2010 Survey.

How to analyze a cloud computing business

Written by Tyler Newton, Catalyst Investors
Submitted by Catalyst Investors

The cloud computing market is one of the most exciting growth areas in technology today. In contrast to traditional enterprise technology, cloud computing reduces costs, increases accessibility, and can even improve functionality for end users of all sizes. Cloud computing and its relative software-as-a-service (“SaaS”) are important target sectors for us at Catalyst Investors. We have reviewed more than 100 of these companies over the years and have invested in several, including UK-based MessageLabs, which was acquired by Symantec in 2008 in one of the largest SaaS acquisitions to date. As an investor in these sectors I hope to encourage a movement toward a standard method of reporting and analyzing the financial performance of SaaS companies. I believe that potential investors would better understand the performance metrics and potential ROIs of the SaaS sector if its metrics were comparable to those of mobile telephony instead of those of the general technology sector.

SaaS companies are typically run by technology industry executives – folks used to hardware or software license revenue models in which the customer pays up front for products. SaaS companies, however, are recurring revenue businesses, akin to a communications business like mobile telephony or cable television. In a communications business, the company makes a large upfront investment in a network and in sales and marketing to win customers that spread their payments out over several years. Net income is usually a meaningless number for communications companies until they became very large, thus they are usually valued on the basis of earnings before interest, taxes, depreciation and amortization or “EBITDA”.

For SaaS companies, however, much of the investment in the product platform is expensed as research and development rather than “below the EBITDA line” as capital expenditures, which makes even EBITDA a meaningless concept. While SaaS companies may take longer to reach strongly positive EBITDA than traditional technology businesses, the stable nature of its recurring, long-term cash flow stream should be valued more highly than hardware or license sale revenue. SaaS analysts have thus relied on revenue multiples to assess the valuation of individual companies.

While we believe that the high revenue multiples of the industry are largely justified, a revenue multiple is a rather blunt instrument with which to compare companies that may offer vastly different products to vastly different end markets. When valuing a SaaS company, important drivers are intangible factors such as market opportunity and competitive positioning. When assessing tangible performance, however, the key creator of ROI is the spread between the lifetime stream of profits per customer (Lifetime Recurring Gross Profit”) and the up-front cost of winning and installing that customer (Cost of Acquisition”).

Read the rest at: The Catalyst Investors Blog

Tyler Newton, CFA, is Partner and Research Director at Catalyst Investors, a growth private equity firm based in New York. You can follow him at on Twitter (@tylernewton). He blogs about economics and the financial markets at www.tylernewton.com.

 

Cloudonomics Webinar: What Software CEOs and CFOs Really Need to Know about Measuring their Business

SIIA Webinar Series, Hosted by Intacct

Measuring, managing and maximizing the value of your SaaS or cloud business is an evolving art form. Traditional software company metrics can be misleading or drive you to focus on the wrong things.  New measurements for subscription-based businesses have evolved –  MRR, CMRR, Bookings, ARPU, Churn and CAC…  but with so many ways to measure cloud, SaaS and subscription-based businesses, how do you begin to know which ones are the most critical and have the most impact?

Listen to the webinar “Cloudonomics: What Software CEOs and CFOs Really Need to Know about Measuring their Cloud and SaaS Businesses” and you’ll hear directly from Philippe Botteri, Vice President at Bessemer Venture Partners as he shares his expertise on the ’6 Cs of Cloud Finance’, based on the result of hundreds of conversations that the Bessemer team has had with Cloud executives from their past and current portfolio companies, as well as other leading public and private Cloud companies. In addition, you’ll hear from two experienced CFOs as to how they put these measures into practice.

In this one-hour webinar you’ll learn:
-Six financial metrics that are a true indicator of the health of your cloud or SaaS business
-Key  ways to refine your metrics to get  better real-time, relevant insights into your subscription business performance
-Real experiences from the real world about what it takes to put these metrics into practice and why the matter

Whether you are a CEO or CFO of a SaaS or cloud pure-play , or you are leading an established software company moving into the cloud, the information in this webcast will be help you improve your operations and maximize your valuation.

Moderator:
*Dan Druker, SVP, Marketing, Intacct
Panelists:
*Philippe Botteri, Bessemer Venture Partners
*Rob Hull, CFO, Adaptive Planning
*Marc Linden, CFO, Intacct