Meet IIS Breakthrough Keynoter, Brewster Kahle

Brewster Kahle, Internet Archive

Brewster Kahle, founder and leader of the Internet Archive is not shy in his intentions. At the Internet Archive “we want to collect all the books, music and video that have ever been produced by humans,” Mr. Kahle said in a recent NYT Article. And he’s getting there.

Internet Archive, a giant news and artifact aggregator and data digitizer, is already on its way. “As of Tuesday, the archive’s online collection includes every piece of news produced in the last three years by 20 different channels, encompassing more than 1,000 news series that have generated more than 350,000 separate programs devoted to news.”

The best part: like a paper library, It’s free to everyone. And starting today, people will be able to search for any article, video, or music content generated in the past 3 years (or longer).

Learn how Mr. Kahle is leading this effort to free content, how it’s legal, how they’re funding this enormous effort, and Brewster’s vision of the future of content and aggregation, at IIS Breakthrough 2013.

IIS Breakthrough 2013

VIA Recap: Syndicating Your Content and Working with B2B Aggregation Platforms

Angus Robertson

On May 9 & 10, the SIIA Content Division hosted Content VIA Platforms – a conference dedicated to educating media, publishing and information professionals about the technology and business issues related to distributing content via mobile, social and other platforms. Guest blogger, Angus Robertson, gives his write up on the session Syndicating Your Content and Working with B2B Aggregation Platforms.

 This panel at the SIIA Content VIA Platforms, moderated by NewsLook CEO Fred Silverman, provided a good representation of the spectrum of attitudes towards syndicating content. In the traditionalist’s corner was Eric Johnston, Publisher and President of the Modesto Bee and the Merced Sun-Star, owned by McClatchy Newspapers. Johnston was quick to draw the distinction that “We are journalists, not content creators or providers. We do our best to protect our copyright.” Johnston also took comfort in the advent of the iPad, which he said allows a return to the “serendipity” of newspapers. This led to a discussion among the panelists of the “lean back” movement that, for example, has people spending 2 continuous hours with the iPad version of The Economist in a quasi-print format.

Johnston says his papers syndicate broad interest stories, but keep hyperlocal news within their own system, believing that local news is not of much interest outside the community. (But what about those who have left the community who may still be interested in home town news?) Despite the challenges facing the industry, Johnston thinks it is an exciting time to be in the newspaper business: “We have strong digital assets and we’ll be prepared for future delivery.”

Anthony Capon, Vice President for Content at Dow Jones oversees Factiva, which has  more than 36,000 content providers. Capon noted that anyone can aggregate and webcrawl: “We make it legal and present people with something they haven’t seen before.” Curation becomes more important as the playing field levels, with data mining and visualization emerging as key differentiators: “People want to discover things they don’t know, rather than just searching,” he said. While it is more complicated and expensive to syndicate through multiple platforms, “We have to be on all platforms our users use or we don’t get paid.”

Jeffrey Massa, President and CEO of syndicator YellowBrix, wants to make sure the content gets to the customer and that each of the 3,000 publishers gets credit. Massa noted a trend recently for publishers, especially newspapers, to try to pull back content that they previously syndicated through aggregators.  Agreeing with Capon, Massa noted that syndicators have to add more value: “deduping content is not enough.’  Over time he expects to be syndicating less licensed content and more unlicensed content.  YellowBrix is putting its money where its mouth is through its new iSyndicate product. Rather than the traditional usage-based model, iSyndicate buys in bulk: for example, 10 million page views for a set fee. Clients are charged a flat monthly fee regardless of the amount of usage.

NewsCred CEO Shafqat Islam, emphasized the importance of paying attention to packaging and making sure the display of content is optimized for different platforms, including billboards.  He said NewsCred aims for an “immersive content experiences” using a combination of algorithms and an editorial team. NewsCred was able to sign up the Financial Times, which is known for keeping fairly tight control of its content, by “showing how we can take them beyond where they are. It has to be more than just revenue in some cases.”  As an example of how curation of syndicated content can serve niche markets, NewsCred also has worked with the Daily News to create an online section aimed at the South Asian community in New York.

Many publishers still expect higher fees for content appearing on display screens, such as Bloomberg and Thomson Reuters terminals, but NewsCred charges clients the same amount, regardless of the platform they receive it on. Noting that “Advertisers want to control the relationship with the customer,” Islam said brands such as Pepsi are the fastest growing customer segment of NewsCred’s business.

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Post written by Angus Robertson, Principal Robertson Advisors llc.

For 10 years Robertson Advisors has been providing content creators and distributors with strategic and tactical consulting services. Angus can be reached at angusrob@mac.com.

Mark MacCarthy sits down with 5 Qs on Tech

Rob Haralson of 5 Qs on Tech stopped by our DC office to interview Mark MacCarthy, SIIA’s new Public Policy VP. They sat down to chat about SIIA’s views on IP protection, cloud computing, ed-tech, privacy and cybersecurity. Check out the video–and stick around until the end to hear the story about Mark’s unusual first encounters with email!

Member video: Gain a clearer perspective on cloud computing

Mike Binko, President & CEO of kloudtrack, gives his perspective on cloud computing at the 2011 SIIA Cloud/Gov conference in Washington, DC.

Just released: Don’t Copy That 2 – School Version

Don't Copy That Floppy 2 - School Version

For today’s tech-savvy youth, software piracy can be an easy and tempting option. But it’s an option that’s not only wrong–it’s illegal. That’s why it’s so important to reach out to kids and teens about the ethical and legal use of copyrighted materials.

SIIA created Don’t Copy That 2–School Version to educate 6 through 12th grade students about the use of copyrighted materials, such as software, books, articles, music, and movies. The program includes classroom resources and a rap video that addresses the dangers of engaging in piracy and the importance of respecting the creative output of others.

The acommpanying classroom resources include support materials for the video, lesson plans for middle and high school teachers, a glossary, and other resources that can be helpful to educators in teaching these complex and important concepts. The course materials include many of the same concepts for middle and high school students, but use age-appropriate methods. The lesson plans serve as models that educators can customize to their students’ needs. The learning materials have been designed as a series of presentations, discussions, and student activities.

Watch the Don’t Copy That 2–School Version video to learn more about copyright compliance:

DreamSimplicity Prepares for SIIA All About Mobile, Nov 16-17, San Jose

Special thanks to the DreamSimplicity team for pulling this video together and continuing our fantastic partnership at SIIA conferences! Truly an amazing group to work with… see you in San Jose!

A look into the daily life of DreamSimplicity as we catch up with CEO Matt Childs as he tells us about SIIA’s upcoming All About Mobile conference!

Can Online Retailers Keep Up with the “Composite Web?”

By Ben Rushlo, Director of Consulting Services, Keynote Systems Inc.

It would be great if the performance of your company’s Web site, where your customers are browsing, shopping and spending their money, could rely solely on the expertise of your IT staff.

If that were the case, you could ensure customer shopping satisfaction without assistance by building a feature-rich Web site, maintaining a robust IT infrastructure and implementing an efficient Web load testing strategy to keep your online business humming.

The problem, though, is that many of those cool, customer-friendly features that you offer on your site – like helpful “zoom-in” features, glitzy Adobe Flash components, “help-seal-the-deal” video streams, product reviews and “roll-over” details – are likely being added to your pages through Web-based connections to third-party providers. In other words, the performance and reliability of your online business is out of your direct control. No longer are complex Web sites built just by our own staffs. Today’s class-leading modern sites bring in components from far-off servers maintained by a variety of vendors to essentially create “composite Web” sites for online businesses.

But to your customers, your site brings all these helpful, decision-making features to their Web browsers as though it all comes only from you. So if a page doesn’t load or if performance is slow, you can bet they won’t be blaming any behind-the-scenes third-party providers. Instead, they’ll be blaming you, then rushing off to find a competitors’ site where they can make purchases without such aggravation.

Of course, you don’t want that to happen and you can prevent it. To do that, you need to understand and manage this “composite Web” so that you can gain more overall quality control for your customers. So how do you do that? The best plan is to start with detailed, high-quality Web performance analysis and measurement of your site, along with related performance data for all of the add-in components being served up by other vendors.

The traditional data center analysis tools you already have can’t see what’s happening in your customer’s browser and do not track how your “composite” pages are performing. You need specialized Web tools that analyze your site’s performance out on the Internet, in a real browser, in the same ways that your customers are going to your site and interacting with your rich Web features.

Bringing in a Web browser-based external measurement service will help you better manage your site’s performance, along with that of your third-party vendors. Be sure to choose a performance monitoring solution that tracks the various composite pieces of the pages separately, so you can manage them individually. You can then use that information to tighten your Service Level Agreements (SLAs) with your vendors to ensure that their contributions to your site’s sales success are living up to your customers expectations. If problems are found in the analyses of the site and its composite parts, then you have the critical information at your fingertips to get improvements from your vendors, and are on your way to improving online performance.

Ultimately, this “composite Web” performance data is a hugely helpful new business metric that can keep your customers coming back again and again. And that’s an expense worth investing in.