Posts Under: insideARM

12 Lessons From Publisher's Profitable New Initiative

One particular takeaway of a BIMS session on retention given by Liz Slovenkay, membership director for insideARM—a publisher in the debt collection field—had me nodding in firm agreement. Slovenkay found that a member in their Compliance Professionals Forum hadn't been placed in a peer group for six months, obviously hurting renewal chances.

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