Posts Under: metrics

SSD Guest Post | Waterstone Management Group: Subscription Scorecard Metric Deep Dive

One of the most frequent questions that we field when helping software companies implement or update their subscription-oriented measures is “How should we calculate these metrics?” To help answer this question, Waterstone is developing a series of papers that explores the various Subscription Scorecard metrics in depth. In this first installment, we explore customer lifetime value (CLTV) and customer acquisition cost (CAC).


Connectiv Releases New Business Information & Media Survey: How Does Your Company Stack up?

Connectiv this week released a new report that allows members to benchmark themselves against their peers in the business information and media industry. The Business Information Survey looks at how companies identify themselves, how they are making money, and where they expect revenues to come from five years from now.