President-elect Donald Trump’s nominee for Secretary of Education, Betsy DeVos, faced a tough lineup of Senators at her confirmation hearing on Tuesday evening. The heated, partisan questioning primarily focused on DeVos’ beliefs on school choice/privatization, accountability, and civil rights and her financial contributions to education reform groups. Unfortunately, education technology was not a topic addressed directly by DeVos or by any of the Committee’s members.
After a failed attempt to improve their national healthcare website in 2010, the UK’s Government Digital Service (GDS) was formed in 2011 as an agency under the Cabinet Office responsible for the government’s single website, building new digital services, and tracking how people use government services in an effort to improve them. In five years, the agency expanded exponentially and now employs over 700 workers.
At the same time, 18F is facing many similar questions. At a recent House hearing, the Government Accountability Office (GAO) highlighted a series of concerns that range from a lack of outcome-oriented goals and performance measures to the cost-recovery capability of 18F’s programs.