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Business Technology

The 2020 CODiE Awards program offers 41 Business Technology focused categories to choose from! PR agencies, product developers and investors may nominate a product in one or many categories. To view complete product description and judging criteria click on the + next to the category name.

All entries also qualify for the top overall business solution which is awarded to one product or solution at the Business Technology CODiE Award Winner Announcement on May 18, 2020 in San Francisco.


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Business Tools Categories

Best Artificial Intelligence Driven Technology Solution

Recognizes the best native artificial intelligence, machine or deep learning solution, platform or product that learns, performs and excels at specific automated tasks.

  • Automation of functions - how well does the solution save the user time and energy, making their job more straightforward, allowing employees to work more efficiently and productively? How well does the AI have the ability to do things humans can't do?
  • Interoperability - Where appropriate, can this product be integrated with other relevant systems or can the content or data within the product be exported?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Ease of implementation - what level of training data or annotation (if any) is required by users in order to make the AI perform as needed?
  • Relevance to a target audience -Does the product effectively solve a specific market need?
  • Learn - How well does the system grow subject matter expertise in your apps/ systems? To what extent does the system get smarter over time? Does the system have the ability to improve itself over time?
  • Platform flexibility and accessibility - Is the solution made available through the delivery platforms appropriate to the target audience and use?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Usability - can the user quickly and efficiently interact with the product features to achieve their desired result?
  • Scalability/Time Savings - To the extent that the AI is designed to enable increased scale or time savings, how effectively does it accomplish that?

Best Artificial Intelligence-Enabled Content Solution

Recognizes the product, tool, or solution that leverages artificial intelligence, machine and deep learning algorithms to enhance their product features, and provide users with a more intelligent, automated, scalable solution.

  • Ease of implementation - Is there any annotation or training data required from the client and user? 
  • Time savings - To the extent that the AI is designed to enable increased scale or time savings, how effectively does it accomplish that?
  • Usability - Can the user quickly and efficiently interact with the product features to achieve their desired result?
  • Personalization and relevance - Does the use of AI enable additional personalization to deliver more relevant results to the user?
  • Content depth and accuracy – Does the use of AI improve the depth and breadth of content available to the user?
  • Innovation - In what ways does the use of AI or other innovative technologies improve the experience for the user?
  • Automation of functions - How well does the solution save the user time and energy, making their job more straightforward, allowing employees to work more efficiently and productively? How well does the AI have the ability to do things humans can't do?

Best Big Data Tools & Platforms

Recognizes the best platform for enabling organizations in developing, deploying, operating and managing a big data infrastructure/environment.

  • Implementation – How easily and quickly can the solution be implemented?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Performance management – How well does the platform allow you to track, monitor and drive performance?
  • Flexibility- How flexible is the tool/platform for re-factoring the data schema over time?
  • Functionality of key attributes – Do the key attributes function as described?
  • Data I/O performance – How quickly and reliably is the data transferred to/from devices or resources?
  • Real-time processing – Does the platform or tool have the ability to process the data and produce results within certain time constraints?
  • Scalability – How well can the system adapt to increased demand or size of data?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?

Best Business Information or Data Delivery Solution

Recognizes the best information solution that helps business professionals with their daily job functions including strategy, business development, sales, marketing, research or other corporate functions. Solutions could include business and industry news, market research, business directories, company/ industry information, executive profiles, financial data, analyst reports, vertical segment information, competitive intelligence, etc.

  • Data security/ integrity – How well protected is sensitive user data (employee related data, usage data, compliance data, financial data, etc.) from unauthorized access? Are sufficient data backup procedures in place or available? 
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Platform flexibility & accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Innovation – Is the product creating value by employing any cutting-edge technology, strategies, ideas or features?
  • Interoperability - Where appropriate can this product be integrated with other relevant systems?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Relevance to target audience - Does the product effectively solve a specific market need?

Best Collaboration Solution

Recognizes the best application that aids collaboration, communication, filesharing and the process of problem solving for teams working together over geographic distances.

  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Storage efficiencies – Does the infrastructure provide efficient storage capabilities?
  • Scalability – How well can the solution scale up and down?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Flexibility of deployment – How well does the solution reach any work, in any location, on any device, over all networks?
  • Implementation – How easily and quickly can the solution be implemented?
  • Security – How robust is the security of infrastructure?
  • Reliability – How reliable is the infrastructure?
  • Integration with other systems – How well does the solution integrate into the current infrastructure?

Best Content Management Platform

Recognizes the best tool, platform or service that allows users to sort through vast amounts of content and present it in a meaningful and organized way. Solutions allow users to arrange, display, collect, organize, co-create, share and manipulate content.

  • Extensibility and integration - How easy is it for an enterprise to enhance the platform and/or plug it into existing content creation/distribution platforms?
  • Platform curation flexibility - Is the platform capable of curating anything with a URL or is it limited to a few different tools? 
  • Automation - How well does the platform let you automate certain activities?
  • Collaboration - How well does the platform allow you to collaborate with other curators or co-create content?
  • Customization / personalization - Is the level of customization appropriate to the audience?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Usability - Can the user easily achieve their desired results?
  • Share - Does the platform make it easy to share and manipulate content?

Best Corporate / Enterprise Learning Solution

Recognizes the best platform, service or provider that supports the efforts of organizations (business, government, academia) to educate employees about specific knowledge that aids in the successful execution of an employee's job. Includes applications that educate on internal processes, practices, expectations and objectives of workplace assignments. The successful platform helps organizations train, develop, and engage their staff from onboarding through talent development, coaching and mentoring, often offering certifications and/or badges for completion.

  • Customization - Is the learning solution customizable for different types of content areas, courses, user needs and education outcomes?
  • Usability - How easily and efficiently can the user interact with the product features and the content to achieve their desired result?
  • Platform flexibility - Is the solution optimized to be used on various platforms (e.g. desktop, tablet, mobile, broadcast) and deliver various types of content (text, images, audio, video)?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Positive impact - Could use of the solution produce a positive impact on course development and implementation and/or the learning process?
  • Innovation - Does the solution incorporate recent research on learning, innovative approaches to learning, or access to new tools with high student interest?
  • Career ladder - Does the solution offer suggestions for related learning?
  • Reports - Will the solution produce useful reports for the organization and the user?
  • Integration - Does it provide straightforward methods for bringing in curriculum, third-party content, social media tools, internal data or standards information?
  • Assessment - To what extent are the assessment tools useful and functional for the user?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the users?
  • Feedback - Do learners with diverse learning styles and abilities receive appropriate feedback and reinforcement in the process of building their skills and strategies?

Best CRM Solution

Recognizes the best software solution designed to expand a company's knowledge about, and relationship with, its current or potential customers and/or partners. Includes CRM, PRM, SFA, marketing automation, personalization products and services.

  • Functionality of key attributes – Do the key attributes function as described?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and visually appealing to the user?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Implementation – How easily and quickly can the solution be implemented?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Speed of updates – Does the solution provide timely and speedy updates?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?
  • Mobile access – Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?

Best Customer Service Solution

Recognizes the best tool, platform, or service that helps businesses enhance their customer service and support. Includes help-desk services, live chat, social media tools, technology enabled service providers, etc. Note that it is helpful to provide solution access to the judges during the review period for this category.

  • Functionality of key attributes – Do the key attributes function as described?
  • Overall performance – Does the solution perform at adequate speed, security, scalability, and reliability? Is it able to site statistics proving speed, security and reliability?
  • Mobile – Does the product provide support for mobile web and mobile SDKs for app integrations?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Support – What level of support does the tool provide?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Ease of use –How well does the product or service allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use? Users can be employees, customers, administrators, managers, etc.
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Implementation – How easily, cheaply, and quickly can the solution be implemented?

Best Customer Success Management Solution

Recognizes the best solution for managing customer development, upselling opportunities, improving retention rates and reducing churn.

  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Support – What level of support does the tool provide?
  • Implementation – How easily and quickly can the solution be implemented?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Functionality of key attributes – Do the key attributes function as described?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?
  • Integration of data sources/ peer solutions – How easily and quickly does the solution integrate with other data sources/ solutions?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best DevOps Tool

Recognizes the best tool for supporting collaboration between Development and Operations. Can include tools for logging, performance monitoring and measurement, automation, security, configuration management, testing, collaboration, release management, database management, deployment, event managers, alerting and other software development tools.

  • Configurability – How well does the system manage the configurations of large numbers of servers?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Automated Testing - Does the tool support/enable automated testing?
  • Reliability
  • Measurement and Analytics - Does the tool capture performance metrics or enable business intelligence?
  • Security- How well does the solution safeguard the entire DevOps environment?
  • Compliance/Governance
  • Continuous Integration - Does the tool provide CI?
  • Tool integrations/extension and plug-ins - Does tool allow integration with other tools in this space? Does tool support scripting for integration/ does tool offer or allow plug-ins? Does tool offer a set of APIs for extension/expansion?
  • Responsiveness and performance - Does the tool cause unnatural slowdown or wait cycles for developers? Does the tool all both set and ad-hoc query and response? Can the tool build a continuing stack of responses and reports?
  • Dashboard and reporting - Are dashboards flexible or fixed? Can dashboards integrate into other display systems? Is reporting capable of being changed to meet set requirements? Can multiple elements be integrated into a unified report? Is the dashboard UI
  • Monitoring and alerting – How robust are the monitoring and alerting features?
  • Planning and Collaboration features Can results be shared among peers?  Does tool allow predictions or what-if scenario testing?  Does tool allow “preview” of changes before release? Does tool require or limit access by roles or by seats?

Best eCommerce Solution

Recognizes the best software solution designed to facilitate the purchase of products and services online. includes personalization tools, shopping carts, comparison bots, order forms, delivery/shipping management systems, etc.

  • Management and administrative tools – How easily can you manage your products, customers, etc.?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?
  • Availability and scalability –What is the uptime percentage and does the system scale up/down as needed (ex. during peak eCommerce periods)?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Functionality of key attributes – Do the key attributes function as described?
  • Security – Is the information secure and appropriately backed up? Does the solution have the necessary security to mitigate risk?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?

Best Financial Management Solution

Recognizes the best software solution that automates financial accounting and money management including accounts payable/receivable, general ledger, budgeting, resource allocation, reporting, etc.

  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • APIs/Integration - How extensive the public API?
  • Implementation – How easily and quickly can the solution be implemented?
  • Functionality of key attributes – Do the key attributes function as described?
  • Disparate data sources - How well does the solution pull from disparate data sources?
  • Mobile access – Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Global support – How well does the solution support multiple languages, currencies, etc.?
  • Manipulation of data – How well does the solution allow for manipulation of data for reporting?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best IoT Platform

Recognizes the best platform that offers advanced connectivity of devices, systems, and services including the management use of IoT.  

  • Security – Does the solution have the necessary security to mitigate risk?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Network connectivity – Does the solution support a range of networking interfaces and protocols to provide the necessary connectivity?
  • Normalization of Data – How well does the solution reduce the data to its canonical form?
  • Functionality of key attributes – Do the key attributes function as described?
  • Networking - how well does the IoT solution work across a wide geography and differing levels of communication infrastructure?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and visually appealing to the user?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Actionable analysis – How well does the solution access and analyze relevant data that provides the foundation for specific actions?

Best Payments Solution

Recognizes the best solution for passing authorization, payments, and settlement data between a merchant’s website and the merchant’s processor. Category may include digital payment products and blockchain.

  • Currency Support – Can the solution support multiple currencies? Does the system have explicit support for cryptocurrencies?
  • Billing – does the solution provide adequate billing options
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use? Aside from desktop, are mobile and tablet views supported (via app or browser)?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability? What performance and security metrics does the company gauge the system against?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Security - Does the solution have the necessary security to mitigate risk? Is it compliant with top security standards/ procedures?
  • Interoperability - Can this product be integrated with other relevant systems?
  • Reporting – the ability and ease to report transaction data.

Best Project Management Solution

Recognizes the best business solution that automates any aspect of managing project-based business activities. Includes estimation and planning, scheduling, cost control and budget management, resource allocation, collaboration, etc.

  • Resource Management - How well does the tool allow you to allocate and manage the project resources?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Document management – How well does the tool allow you to share files and documents with other project team members?
  • Collaboration capabilities – How well can project members collaborate seamlessly on any device, regardless of location?
  • Customization - How well does the tool be customized to match the unique requirements of the teams and the organization?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Budget Management - How well does the tool allow you to manage the project budget
  • Task management – how well does the solution allow users to define a task, assigning it, create a deadline and ensuring completion?
  • Implementation – How easily and quickly can the solution be implemented?
  • Functionality of key attributes – Do the key attributes function as described?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Overall performance - How well does the solution rank with regards to overall speed, security, and reliability?

Best Subscription Billing Solution

Recognizes the best solution to help companies manage all aspects of the subscription lifecycle. Subscription management includes onboarding, assisted or unassisted subscription sales, pricing and packaging, recurring billing, auto-renewing, paywall management, invoicing, reporting, and financial management.

  • Global support – How well does the solution support multiple languages, currencies, etc.?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Business Model Support – How well does the solution support sophisticated business models that include one-time, subscription, and usage-based billing?
  • Security – How robust are the security features?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Administrative tools – How robust are the administrative tools?
  • Scalability – Does the solution have the ability to scale up or down?
  • Integration – How easily does the solution integrate with other systems?
  • Implementation – How easily and quickly can the solution be implemented?

Best Vendor Management System (VMS) Platform

Recognizes the best vendor management solution that optimizes and manages any aspect of contingent workforces by providing a centralized repository for communication, project, and payroll management.

  • Scalability – Is the solution easily scalable? How easily can additional modules, such as statement of work, be added to the original architecture (e.g., contingent workforce)? Does the solution easily integrate with other solutions?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis? How easily can they be manipulated and shared?
  • Differentiation – Is the solution using technology, strategies, processes, or anything else that is truly differentiated (i.e., not replicable, or not easily replicable from the competition)?
  • Functionality of key attributes – Do the key attributes function as described?
  • Intuitiveness – How well does the solution allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Adoption – How easily and quickly can the solution be implemented? Will the tools’ adoption help drive compliance measures for contingent workers?
  • Global support – How well does the solution support multiple languages, currencies, localization for cultural requirements, etc.?
  • Mobile – Does the solution have a mobile application and is it easy to use?

Data & Analytics Categories

Best Big Data Reporting & Analytics Solution

Recognizes the best solution for reporting and analyzing actionable intelligence from massive data sets containing a variety of data types.

  • Reporting and Analytics – How robust are the data and information for analysis and answering key questions? Does it provide interactive analysis, reporting and visualization?
  • Integration – Can the solution easily integrate data from a variety of sources? Does it provide APIs for the ease to be integrated into other solutions? Does it consume API from other solutions for more reliability and better results?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Functionality of key attributes – Do the key attributes function as described?
  • Security and Auditing – How robust are the security and auditing features?
  • Collaboration – How easily solution can share data and information (both input and output), and/or integrate into other formats/platforms/products making it compatible with other solutions and to work without resistance?
  • Data management – How well does the solution provide insight into the quality of the data?
  • Manipulation of data – How well does the solution allow for manipulation of data for reporting?
  • Ease of use –How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?

Best Business Intelligence Solution

Recognizes the best solution that supports decision making in a business process by providing analysis, information delivery and platform integration.

  • Integration – Can the solution easily integrate data from a variety of sources?
  • Security – Does the solution offer adequate security features? May include user privileges, fraud detection/prevention, regulatory compliance and more.
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Performance management – How well does the platform allow you to track, monitor and drive performance?
  • Analytics - Evaluating and providing insights into business processes. May include, drill down, ‚data exploration and multi-dimensional analysis.
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Visualization - Reports to help organize data insights into a format that can be easily configured, shared and interpreted.
  • Data performance – How quickly and reliably is the data transferred to/from devices or resources?
  • Implementation – How easily and quickly can the solution be implemented?
  • Customization – Is this solution customizable?
  • Scalability – Is the infrastructure scalable?

Best Content Search & Discovery Solution

Recognizes the best search technology that delivers added context to end users and drives a more productive, intuitive search experience by leveraging ontologies, taxonomies, semantic analytics, text data mining and industry or application specific concepts across data, text, geography and time for both structured and unstructured content sets. The category includes enterprise search, insight engines, knowledge discovery, enhanced discoverability, and cognitive computing.

  • Content set and data Integration - Is the solution easy to integrate with a range of content and datasets?
  • Search results relevance - Does the product delivery offer superior search relevance compared to its competitors?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated? (Consider: multi-language support, stemming, truncation, and other advanced search features, etc.)
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Faceted search capabilities - Does the system allow you to explore information by applying multiple filters?
  • Flexibility & accessibility - Is the product optimized to be used on various platforms? Can the platform deliver various types of content?
  • Search results display - Does the product offer options in terms of how results can be displayed?
  • Taxonomies – Is the product able to leverage taxonomies to drive search relevance and offer users refinement and filtering capabilities?
  • Customization / personalization - Is the level of customization/personalization appropriate to the audience and use case presented?

Best Customer Data Platform (CDP)

Recognizes the Best CDP marketer-managed system that offers a persistent, unified customer database that is accessible to other systems. The winning CDP should create a comprehensive view of each customer by capturing data from multiple systems, linking information related to the same customer, and storing the information to track behavior over time. The CDP contains personal identifiers used to target marketing messages and track individual-level marketing results, offering marketing teams relevant insights needed to run marketing campaigns.

  • Integration - How well does the CDP support/ integrate third party tools? How robust is the customer support in implementing the CDP?
  • Data Collection – How robust is the data that the CDP can natively collect? How difficult is it to capture custom audience/behavioral data?   
  • Data Science - in what ways does the CDP incorporate data science concepts like machine learning and automatic optimization? 
  • Reporting and analytics – How robust are the native tools for reporting results?
  • Scale of Data - What is the scale of data that can be ingested/ orchestrated on an ongoing basis?
  • Data latency – how quickly does the data get manipulated within the CDP?
  • Export and Import - how well does the CDP import and export data out of its platform? How many methodologies are available to the marketer to do so?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Ease of Use - Can the user easily achieve their desired results? Is the UI intuitive and easy to navigate? Is the platform easy to learn for tech and non-tech users alike?
  • Persistent IDs - How well does the system associate old and new data for a customer/visitor when there is a change in the associated identifier (email address, phone number, account ID, etc.)? How well does the CDP create and maintain a persistent ID?

Best Integration Platform as a Service (iPaaS)

Recognizes the best solution designed to integrate disparate applications, operating systems, data, and/or business processes used within an organization in order to simplify and automate their use and eliminate silos of information and functionality through dashboards or other approaches.

  • Configurability - How configurable is the solution?
  • Development tools –How robust and easy to use are the development tools?
  • Range of deployment options – is a range of deployment options offered? For example, on premise, Cloud, virtualized, hybrid, etc.
  • Product capabilities – Does the solution provide capabilities including bulk data movement, data federation/virtualization, data replication, and / or big data focus?
  • Data validation – How much visibility does the solution provide into the data quality?
  • Implementation – How easily and quickly can the solution be implemented?
  • Security – does the solution have the necessary security to mitigate risk.
  • Customization – Is the solution customizable?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Range of connectors – The range of applications, files, databases and web services the solution can connect to

Best Platform as a Service

Recognizes the best platform as a service (PaaS) that increases the speed of development of applications, reduces cost of development, automates deployment, and provides flexibility and scalability. This includes enablement capabilities.

  • Scalability – Can the solution easily scale up and down?
  • Support – What level of support is provided for the development teams?
  • Integration – Can the platform integrate with web services and databases via common standards?
  • Programmable user interface – Does the solution have the ability to construct flexible user interfaces?
  • Ease / speed of provisioning – Can the platform be easily and quickly prepared and equipped for use?
  • Programming language support - What programming languages are supported?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Multi-tenant architecture – Is the platform multi-tenant? Can multiple concurrent users utilize the same development application?
  • Customization – How easy is it to create, configure and deploy the service without requiring programming expertise?

General Categories

Best Emerging Technology

Recognizes best emerging technology product, tool or solution that is solving a big problem, changing the status quo and opening up new opportunities. Products must be less than three years old or has put out a new version that includes new technology that is disruptive and/ or relatively underdeveloped in potential.

  • Product/Solution Usability – Do the key attributes function as described? Does the functionality support the attributes in new or disruptive ways?
  • Disruption – The potential to disrupt the market in the future by creating new technology, new delivery methods, new business models or new audience/user community.
  • Radical Innovation – Are there features not previously observed in systems? Are there new inventions, patents or business methods that support the novelty? These features should be clearly articulated with examples of the disruption to the market.
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use. The goals should be clearly defined for the targeted market with an examples of new user methods for adopt
  • Business Value – To what degree does the technology represent progressive developments within a field for competitive advantage, extensive adoption and market reach.

Network & Systems Categories

Best Cloud Management Solution

Recognizes the best solution that ensures cloud computing resources are working optimally and cost effectively. This can include performance monitoring, application management, security and compliance, storage, and disaster recovery.

  • Functionality of key attributes – Do the key attributes function as described?
  • Interoperability – Does the solution provide application interoperability across multiple providers?
  • Cost Management - How robust is the cost management solution?
  • Multi-cloud - Does the solution present a uniform management solution across all the cloud ecosystems?
  • Customization - Does the solution allow enough customization to meet customer needs?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Adaptability- How quickly and efficiently can the solution adopt to the newer services and version upgrades from the cloud providers.
  • Scalability – Does the solution have the ability to scale up or down?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Application management – Does the solution provide the necessary application monitoring, alerting, configuration management, and disaster recovery tools?
  • Implementation – How easily and quickly can the solution be implemented?
  • Reporting and Analytics – How robust are the dashboards and reports for analysis?

Best Digital Process Automation Solution

Recognizes the best solution that creates process applications to automate complex workflows and digital business processes for application development and deployment professionals.

  • Analytics - Does the solution have analytics and reporting capabilities on process performance?
  • Pre-built process applications - Does the solution provide a range of pre-built process applications to automate business processes more quickly?
  • Governance and Compliance - How well does the solution support governance of the automated processes and ensure compliance with regulations?
  • Forms creation/management - Does the solution easily create forms, customize the design, enable integrations, and quickly deploy via an intuitive user interface?
  • Process/workflow automation - How well does the solution build process applications and automate complex workflows?
  • Interoperability with other applications/environments - Does the solution integrate and connect with business applications or environments?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Business rules and decision management - Does the solution provide a business rules and decision management capability to support the automation of digital business processes?

Best IT Management Solution

Recognizes the best IT management solution that allows IT departments to manage all their systems, devices and applications.

  • Maintenance/ quality assurance - Does the solution provide adequate maintenance measures?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Scalability - How well can the solution scale up and down?
  • Automation of workflows - How well does the platform let you automate certain activities? How well does the solution improve workflow? Does the solution have the ability to automate workflow of frameworks specific to IT service support?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Data – How well does the solution connect data and documents?
  • Security - How secure is the tool? Are there adequate security measures? How robust is the security of infrastructure? Does it provide for secure identity and access management?

Best Software Defined Infrastructure

Recognizes the best technical computing platform entirely under the control of software with no operator or human intervention.

  • Agility – Can the solution make frequent updates and provide rapid response to change requests?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Security- How secure is the encryption, authentication, and/or password and identity protection features? Is encryption at rest and in-flight even used?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Scalability - Can the solution easily scale up and down?
  • Deployment – How easy is it to deploy the software defined infrastructure?
  • Efficiency – How efficient is the solution?

Sales & Marketing Categories

Best Marketing Solution

Recognizes the best solution that enables companies to plan, target, market, and measure the effectiveness of campaigns promoting products and services to consumers and/or businesses online, off-line and via mobile devices. Solutions can include (but are not limited to) marketing programs supporting SEM, social media, online/print advertising, in-product advertising, content marketing, marketing management, campaign management and deployment, as well as mobile marketing.

  • Demand generation – How well does the solution identify and drive demand?
  • Visually aesthetic – Is the solution’s visual design beautiful, innovative, and visually appealing to the user?
  • Functionality of key attributes – Do the key attributes function as described?
  • Ease of use – How well does the product allow users to achieve intended goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Implementation – How easily and quickly can the solution be implemented?
  • Connection to contacts/CRM – The ability to facilitate connections with prospects, customers, partners, etc.
  • Reporting and analytics – How robust are the dashboards and reports for analysis?

Best Sales & Market Intelligence Solution

The winning solution empowers sales and marketing professionals with internal and external data, insights and analytics to help drive business development and target new prospects. Solutions may include B2B data, prospect databases, contact information, sales analytics, visual configuration software, conversation intelligence software, outbound call tracking, attribution software and other tools used by sales and marketing professionals.

  • Usability and UI - How easy is it for the user to achieve their desired result? Is it mobile friendly?
  • Workflow - How well is the solution embedded in the customers' workflow?
  • Targeting - How well does the solution identify, score and target specific customer segments and pass on top leads?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Integration - How well does the solution integrate with third-party platforms that would be used in lead generation?
  • Lead augmentation - How well does the solution append missing or additional information to a lead or data file, either from its own data set or from a third-party provider?
  • Lead management - Is it easy for individuals to find and manage their assigned leads? Can managers easily view lead information relevant to each of their team members?
  • Customization - How customizable is the solution to meet various customer needs?
  • Feature set - Does the solution have a deep set of features that appropriately meet the needs of its customers?
  • Analytics - How well does the solution provide analytics?

Best Sales Enablement Platform

Recognizes the best sales enablement platform, which equips sales teams with the right content and information for any interaction with a potential buyer through document automation and helps progress and accelerate the sales cycle. Sales enablement platforms may include content management solutions that allow sales teams to access all relevant and marketing-approved collateral from a central location, personalize materials for specific buyers and interactions, and uncovers data-backed insights into how that content is consumed.

  • Distribution features - How many ways does the platform allow the rep to distribute content to a buyer? How robust and innovative are the distribution methods available to the rep?
  • Collaboration features - How easy is it for sales reps to collaborate with others on presentations and pitches to buyers? What content annotation and mark-up tools are available to reps?
  • Feedback and coaching features - Does the platform allow for sales teams to provide feedback and coaching on presentation and pitch preparation, either through video or other annotation featured?
  • Workflow features - How well is the solution embedded in the customers' workflow? Does the platform exist within other environments that sales reps used most often (e.g. Salesforce, email platforms)?
  • Version control - How easy is it to locate and find prior versions of content?
  • Usability and UX - How easy is it for the user to achieve their desired result? Is it mobile friendly?
  • Compliance features - Does the platform ensure that content remains compliant when used within heavily regulated industries?
  • Technological advancement – Does the application make appropriate of advanced technologies to deliver a superior experience to the customer?
  • Analytics and reporting features - How well does the solution provide analytics and data-backed insight into content usage and effectiveness?
  • Permission protocols - How easy is it to set up permissions and authorization rules prior to content being approved?
  • Integration features - How well does the platform integrate with third-party platforms that would be used in a buying cycle? Such platforms include CRM, content creation, marketing automation, and other content repositories solutions.
  • Alignment - How well does the platform align marketing in sales in terms of sales content initiatives? How well does the platform provide marketing with data and information on how to iterate and improve sales content?
  • Customization/personalization features - How well does the platform enable sales reps to customize content based for specific interactions and individuals while ensuring that the content remains on-brand and updated?
  • Outcomes – Rate the application on the stated business outcomes. Does it deliver on its promise of a compelling value proposition to customers and end users?

Security Categories

Best Identity & Access Management (IAM) Solution

Recognizes the best solution that enables the right individuals to access the right resources at the right times and for the right reasons. Includes Identity Governance, Single Sign-On, Authentication & Authorization Management, and Directory solutions.

  • Implementation – How easily and quickly can the solution be implemented?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Scalability – Can the solution easily scale up and down?
  • Reporting and auditing – Does the solution have advanced reporting and auditing capabilities?
  • Integration – How well does the solution integration with established infrastructures?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Access security – How well does the solution secure corporate resources from a variety of less secure access points (i.e. mobile devices)?
  • Functionality of key attributes – Do the key attributes function as described?

Best Network Security Solution

Recognizes the best solution for preventing and monitoring unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Includes firewall, intrusion prevention and detection, unified threat management, VPN, etc.

  • Monitoring and control – How well does the solution perform URL filtering, web application monitoring, anti-virus and anti-malware scanning, etc.?
  • Functionality of key attributes – Do the key attributes function as described?
  • Innovation – Is the product using cutting edge technology, strategies, ideas or features?
  • Implementation – How easily and quickly can the solution be implemented?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Robustness of firewall – How robust is the firewall?
  • VPN connection – Can you connect to multiple sites securely using the VPN? From remote locations? For purpose of management?
  • Network protection – How well does the solution detect network attack traffic?

Vertical Categories

Best Compliance Solution

Recognizes the best compliance solution to address the regulatory rules. The solution providing audit, risk and compliance solutions and/or expert insights that enable businesses to connect regulatory developments with internal policy systems, organizational risks and controls, and regulatory training.

  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Audit Trail Management - What level of audit trail is maintained?
  • Platform flexibility and accessibility - Is the solution made available through the delivery platforms appropriate to the target audience?
  • Content depth and accuracy - Does this product address the depth of information required to serve the audience?
  • Significance of innovation - Is the solution likely to cause significant change for its users?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Interoperability - Where appropriate with respect to the audience and use case, can this product be integrated with other relevant systems?
  • Customization - Is the level of customization appropriate to the audience and use case presented?
  • Regulatory – Does this solution build to address the regulation?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Regulatory Support – How well does the system support regulatory requirements?

Best Event Technology Solution

Recognizes the best solution for managing the production and execution for events. Includes registration and ticketing, payment processing, sponsor and attendee management, event marketing, reporting, event program, budgeting, etc.

  • Mobile - how well does it work on mobile?
  • Customization – Does the solution provide easy and speedy customization capabilities?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Scalability – Does the solution have the ability to scale up or down?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best Financial & Market Data Solution

Recognizes the Best Financial & Market Data Solution designed for professionals in the financial and capital markets industries. Nominees may submit solutions that provide financial, market data and related information for market practitioners. Includes real-time data services, reference data solutions, or historical data, financial news services, market analysis & research, credit services, capital markets, commodities & energy, foreign exchange, fixed income and/or merger and acquisition information.

  • Interoperability - Where appropriate can this product be integrated with other relevant systems and can the content and/or data within the product be exported?
  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Platform Flexibility & Accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?

Best FinTech Solution

Recognizes the best solution to make financial services more efficient by demonstrating an incremental or radical/disruptive innovation development of applications, processes, products or business models in the financial services industry, expanding business and consumer options for investing, saving, and conducting transactions, competing with banks selling financial service solutions for money transfer, lending, investments, and payments. This can include but is not limited to financing, insurance, investments, payments, advisory, security, etc. May include blockchain.

  • Interoperability - Where appropriate can this product be integrated with other relevant systems?
  • Platform Flexibility & Accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Security – does the solution have the necessary security to mitigate risk.
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Relevance to target audience - Does the product effectively solve a specific market need? Does the product transform a market sector? Does it enable a traditional financial institution to enter this market space through an outsourced solution?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?

Best Healthcare Technology Solution

Recognizes the best solution for improving care quality, patient safety, efficiency, medical information and/or data exchange to healthcare professionals or consumers. Population health or fee-for-value solutions include the development of new payment and care models, care coordination, readmission management, med adherence, health optimization/wellness, telemedicine, and innovations in disease management. May include Revenue Cycle Management Software.

  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Workflow improvement – How well does the solution integrate into and/or improve existing workflows?
  • Obstacle Avoidance - How effective is the solution at overcoming user acceptance?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Security – does the solution have the necessary security to mitigate risk.
  • Overall impact on costs – Does the solution have a positive impact costs?
  • Implementation – How easily and quickly can the solution be implemented, as compared with similar offerings?
  • Overall performance – How reliable is the solution and how optimal is the speed for the given use case?

Best Human Capital or Talent Management Solution

Recognizes the best solution that automates any aspect of human resources management and talent acquisition, including HRIS, benefits administration, recruiting, payroll, and performance appraisal.

  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Disparate data sources - How well does the solution pull from disparate data sources?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Manipulation of data – How well does the solution allow for manipulation of data for reporting?
  • Functionality of key attributes – Do the key attributes function as described?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?
  • Global support – How well does the solution support multiple languages, currencies, etc.?
  • Implementation – How easily and quickly can the solution be implemented?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Integrations - does the solution integrate have the ability to easily integrate with other solutions?

Best Legal Solution

Recognizes the best information-based solution designed for the legal professional. Nominees may submit solutions that provide access to legal research information, business & practice performance / productivity / development tools, as well as litigation support, workflow, and e-discovery solutions.

  • Auditability - what audit trail tools are available to system administrators?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case? Does it incorporate advanced technology (AI)?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Innovation – is the product using cutting edge technology, strategies, ideas or features?
  • Interoperability - Where appropriate with respect to the audience and use case, can this product be integrated with other relevant systems OR can the content and/or data within the product be exported?
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Platform flexibility and accessibility - Is the solution made available through the delivery platforms appropriate to the target audience?
  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?

"Overall" Business Technology Categories

Best Overall Business Technology Solution

The Best Overall Business Technology solution is awarded to the product that receives the highest scores of all of the products, from both rounds of judging. Every nominated product is automatically entered into this category at no additional cost, and the winner will be announced at the CODiE Award Winner Announcement in San Francisco, in June 2019.