Questions?   jbaranowski@siia.net    +1 949 448 0545

Business Technology

Content Technology Categories

Best Content Curation Platform

Recognizes the best tool, platform or service that allows users to sort through vast amounts of content and present it in a meaningful and organized way. Solutions allow users to arrange, display, collect, organize, co-create, share and manipulate content.

Judges will be looking for:

  • Customization/ personalization - Is the level of customization appropriate to the audience?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Usability - Can the user easily achieve their desired results?
  • Platform curation flexibility - Is the platform capable of curating anything with a URL or is it limited to a few different tools?
  • Collaboration - How well does the platform allow you to collaborate with other curators or co-create content?
  • Share - Does the platform make it easy to share and manipulate content?
  • Automation - How well does the platform let you automate certain activities?
  • Extensibility and integration - How easy is it for an enterprise to enhance the platform and/or plug it into existing content creation/distribution platforms?

Best Content Rights & Entitlement Solution

Recognizes the innovative Content Delivery solution that best enables the secure electronic transfer of information or software for rental or purchase, including subsequent secure distribution and reuse with the fewest barriers to usage.

Judges will be looking for:

  • Customization or personalization - Is the level of user authentication appropriate to the audience and use case?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Where appropriate can this product be integrated with other relevant systems?
  • Platform flexibility and accessibility - Is the product optimized to be used on various platforms? Can the platform deliver various types of content?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Rights awareness - Are rights awareness and/or richness of permissions options provided?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Regulatory & Legal Compliance - Does the tool automatically support the distribution and reuse of the content delivery based on regulatory and legal compliance requirements?

Best Content Search & Discovery Solution

Recognizes the best search technology that delivers added context to end users and drives a more productive, intuitive search experience by leveraging ontologies, taxonomies, and industry or application specific concepts across data, text, geography and time for both structured and unstructured content sets.

Judges will be looking for:

  • Customization/ personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Faceted search capabilities - Does the system allow you to explore information by applying multiple filters?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated? (Consider: multi-language support, stemming, and other advanced search features, etc.)
  • Flexibility & accessibility - Is the product optimized to be used on various platforms? Can the platform deliver various types of content?
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Search results display - Is the product innovative in how it displays results?
  • Search results relevance - Does the product delivery offer superior search relevance compared to its competitors?
  • Taxonomies – Is the product able to leverage taxonomies to drive search relevance and offer users refinement and filtering capabilities?
  • Content set and data Integration - Is the solution easy to integrate with a range of content and datasets?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Multi-Channel Publishing Platform or Service

Recognizes the best vehicle disseminating multiple forms of content (e.g. text, video, data, etc.), through multiple channels (e.g. web, mobile, print, broadcast etc.).

Judges will be looking for:

  • Comprehensiveness - How well does the service succeed in delivering on its value proposition to users?
  • Content normalization - Does the solution present content from disparate sources in a cohesive manner?
  • Customization/ personalization - Is the level of customization/personalization appropriate to the audience?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Can this product be integrated with other relevant systems?
  • Platform flexibility - Is the product optimized to be used on various platforms and can the platform deliver various types of content?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Search and navigation - Is the content presented in a way that simplifies how to search across and within content sources? 
  • Sharing and reuse - Does the solution allow the user to easily share content with others, either within the application, or via integration with other platforms?
  • Usability - Can the user efficiently interact with the product features to achieve their desired result?

Best Service Using Aggregated Content

Recognizes services that make the best use of information aggregated from disparate sources for business users or consumers.

Judges will be looking for:

  • Comprehensiveness - In terms of content, how well does the service succeed in delivering on its value proposition to users?
  • Content normalization - Does the solution present content from disparate sources in a consistent manner? Does it apply a common set of tags/metadata to make it easy to find or navigate through content from multiple sources?
  • Customization/ personalization - Is the level of customization/personalization appropriate to the audience?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Significance of innovation - Does the solution demonstrate the use of innovation in order to meet the needs of its audience?
  • Interoperability - Where appropriate with respect to the audience, can this product be integrated with other relevant systems? Can the content and/or data within the product be exported?
  • Platform flexibility - Is the product optimized to be used on various platforms? Can the platform deliver various types of content?
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Search and navigation - Is the content presented in a way that simplifies how to search across & within content sources?
  • Sharing and reuse -Does the solution allow the user to easily share content with others? Does the solution offer creative sharing or reuse capabilities? 
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Notifications - As appropriate, does the solution enable email alerts or mobile notification of relevant content?

Business Management Categories

Best Application Programming Interface (API) Management Platform

Recognizes the best platform that creates a centralized API architecture that makes the process of making, securing, deploying and managing high-performance interfaces significantly simpler and more consistent.

Judges will be looking for:

  • Documentation – does the platform provide an easy way to read the documentation, enabling developers
  • Analytics and Statistics – Does it give you insights into how people use your API?
  • Range and Ease of Deployment – Is it flexible and support a range of deployment options
  • Developer Engagement – Does the platform help you effectively engage with your API customers, developer and partners
  • Security – How secure is the API’s data? Does it provide for secure identity and access management?
  • Monetization – capability to monetize your API
  • Overall performance – Is the platform reliable, scalable and redundant?

Best Cloud Enterprise Resource Planning (ERP) Solution

Recognizes the best cloud platform for collecting, storing, managing and interpreting data from many business activities. Can include but is not limited to finance, HR functions, product planning, purchasing, manufacturing, and service delivery.

Judges will be looking for:

  • Mobile Functionality - Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?
  • Interoperability - Can this product be integrated with other relevant systems?
  • Implementation – How easily and quickly can the solution be implemented?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Customization – Strength of customization capabilities

Best Collaboration Solution

Recognizes the best application that aids collaboration, communication, filesharing and the process of problem solving for teams working together over geographic distances.

Judges will be looking for:

  • Flexibility of deployment – How well does the solution reach any work, in any location, on any device, over all networks?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration with other systems – How well does the solution integrate into the current infrastructure?
  • Reliability – How reliable is the infrastructure?
  • Scalability – How well can the solution scale up and down?
  • Security – How robust is the security of infrastructure?
  • Storage efficiencies – Does the infrastructure provide efficient storage capabilities?

Best Corporate / Enterprise Learning Solution

Recognizes the best platform, service or provider that supports the efforts of organizations (business, government, academia) to educate employees about specific knowledge that aids in the successful execution of an employee's job. Includes applications that educate on internal processes, practices, expectations and objectives of workplace assignments.

Judges will be looking for:

  • Customization - Is the learning solution customizable for different types of content areas, courses, user needs and education outcomes?
  • Reports - Will the system produce useful reports for the organization and the user?
  • Assessment - To what extent are the assessment tools useful and functional for the user?
  • Feedback - Do learners with diverse learning styles and abilities receive appropriate feedback and reinforcement in the process of building their skills and strategies?
  • Platform flexibility - Is the solution optimized to be used on various platforms (e.g. desktop, tablet, mobile, broadcast) and deliver various types of content (text, images, audio, video)?
  • Integration - Does it provide straightforward methods for bringing in curriculum, third-party content, social media tools, internal data or standards information?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the users?
  • Positive impact - Could the system produce a positive impact on course development and implementation and/or the learning process?
  • Innovation - Does the system incorporate recent research on learning, innovative approaches to learning, or access to new tools with high student interest?
  • Usability - How easily and efficiently can the user interact with the product features and the content to achieve their desired result?

Best Customer Relationship Management Solution

Recognizes the best software solution designed to expand a company's knowledge about, and relationship with, its current or potential customers and/or partners. Includes CRM, PRM, SFA, marketing automation, personalization products and services.

Judges will be looking for:

  • Ease of use –How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Speed of updates – Does the solution provide timely and speedy updates?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and visually appealing to the user?
  • Mobile access – Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?

Best Customer Service Solution

Recognizes the best tool, platform, or service that helps businesses enhance their customer service and support. Includes help-desk services, live chat, social media tools, technology enabled service providers, etc.

Judges will be looking for:

  • Ease of use –How well does the product or service allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily, cheaply, and quickly can the solution be implemented?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Overall performance – Does the solution perform at adequate speed, security, scalability, and reliability?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Support – What level of support does the tool provide?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best Customer Success Management Solution

Recognizes the best solution for managing customer development, upselling opportunities, improving retention rates and reducing churn.

Judges will be looking for:

  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Support – What level of support does the tool provide?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best Data Visualization Technology

Recognizes the best tool or technology to communicate or tell a story of data or information by displaying it as visual objects or a graphic to communicate the information clearly to users.

Judges will be looking for:

  • Customization – Is the solution customizable to achieve desired visual results?
  • Data validation – How much visibility does the solution provide into the data quality?
  • Development tools –How robust and easy to use are the development tools? How easy is it for non-techies to create effective data visualizations/graphics? Does the tool have any intelligence capabilities to help the novice user determine the best visual ba
  • Implementation – How easily and quickly can the solution be implemented?
  • Ease of use –How aesthetically pleasing is the visualized data? What is the range of visual templates available for users?
  • Personalization – Can the user personalize their data experience to fit their roles, responsibilities and preferences?
  • Mobile access – Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?

Best Digital Asset Management Solution

Recognizes the best solution for managing large amounts of digital assets, across various formats. Digital assets may include analytics, useage data, images, content, etc.

Judges will be looking for:

  • Configurability – How well does the solution configure to meet customer needs?
  • Content sharing through multiple channels - Does the solution store, access, organize, share and manage rights and permissions of assets?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Scalability – Does the solution have the ability to scale up or down?
  • Security and protection of brand assets – Does the solution have the ability to protect content and ensure compliance with usage rights and licensing?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and visually appealing to the user?

Best eCommerce Solution

Recognizes the best software solution designed to facilitate the purchase of products and services online. Includes credit card processing systems, personalization tools, shopping carts, comparison bots, order forms, delivery/shipping management systems, etc.

Judges will be looking for:

  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Hosting – Is the information secure and appropriately backed up? What is the uptime percentage and monitoring support?
  • Management and administrative tools – How easily can you manage your products, customers, etc.?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best Emerging Technology

Recognizes best emerging technology product, tool or solution that is solving a big problem, changing the status quo and opening up new opportunities. Products must be less than three years old or has put out a new version that includes new technology that is controversial and/ or relatively underdeveloped in potential.

Judges will be looking for:

  • Radical Novelty – Are there features not previously observed in systems?
  • Coherence – Does the technology have integrated wholes that can maintain themselves over some period of time?
  • Disruption – the potential to disrupt the market in the future
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use
  • Prominent Impact – To what degree does the technology represent progressive developments within a field for competitive advantage.
  • Functionality of key attributes – Do the key attributes function as described?

Best Event Management Solution

Recognizes the best solution for managing the production and execution for events. Includes registration, payment processing, sponsor and attendee management, event marketing, reporting, event program, budgeting, etc.

Judges will be looking for:

  • Customization – Does the solution provide easy and speedy customization capabilities?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?
  • Integration of data sources – How easily and quickly does the solution integrate with other data sources?
  • Reporting and analysis of data – How robust are the dashboards and reports for data analysis?
  • Scalability – Does the solution have the ability to scale up or down?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best Financial Management Solution

Recognizes the best software solution that automates business accounting and money management including accounts payable/receivable, general ledger, budgeting, resource allocation, reporting, etc.

Judges will be looking for:

  • Disparate data sources - How well does the solution pull from disparate data sources?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Global support – How well does the solution support multiple languages, currencies, etc.?
  • Implementation – How easily and quickly can the solution be implemented?
  • Manipulation of data – How well does the solution allow for manipulation of data for reporting?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?
  • Mobile access – Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?

Best FinTech Solution

Recognizes the best solution to make financial services more efficient by demonstrating an incremental or radical/disruptive innovation development of applications, processes, products or business models in the financial services industry. This can include but is not limited to financing, insurance, investments, payments, advisory, security, etc.

Judges will be looking for:

  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Where appropriate can this product be integrated with other relevant systems?
  • Platform Flexibility & Accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Relevance to target audience - Does the product effectively solve a specific market need? Does the product transform a market sector? Does it enable a traditional financial institution to enter this market space through an outsourced solution?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Human Capital or Talent Management Solution

Recognizes the best solution that automates any aspect of human resources management and talent acquisition, including HRIS, benefits administration, recruiting, payroll, and performance appraisal.

Judges will be looking for:

  • Disparate data sources - How well does the solution pull from disparate data sources?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Global support – How well does the solution support multiple languages, currencies, etc.?
  • Implementation – How easily and quickly can the solution be implemented?
  • Manipulation of data – How well does the solution allow for manipulation of data for reporting?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and appealing to the user?

Best Infrastructure as a Service

Recognizes the best solution for providing infrastructure as a service, including infrastructure, provisioning, security, reporting/controls, storage, and backup in a seamless, scalable, and flexible manner.

Judges will be looking for:

  • Administrative controls and reporting – How robust are the administrative controls and reporting capabilities?
  • APIs – How robust are the application programming interfaces?
  • Application portability – Can application easily be transferred from one environment to another?
  • Ease of use –How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Reliability – How reliable is the service?
  • Scalability – Does the service have the ability to scale up or down?
  • Security – How robust is the security of the product?
  • Storage efficiencies – Does the product provide efficient storage capabilities?

Best IoT Analytics Application

Recognizes the best application for measuring and transforming IoT data into business intelligence.

Judges will be looking for:

  • Historical Analytics – ability to analyze all details of historical data on a machine or device
  • Predictive Analytics – ability to analyze data to predict future trends and actions
  • Prescriptive Analytics – ability to analyze data to understand what will happen, why it will happen and suggest decision options to take advantage of those options
  • Intelligent Actions - Ability to convert data into intelligent, and sometimes automated, action at that moment.
  • Data Ingestion – the ability to import, transfer, load and process data for later use or storage
  • Real-time Analytics – ability to use all available data and resources when they are need. Includes dynamic analysis and reporting based on data entered into a system in real time.

Best IoT Platform

Recognizes the best platform that uses the power of hardware and connectivity to enable IoT deployments at any scale. These platforms can be connectivity/M2M platforms, IaaS backends, etc.

Judges will be looking for:

  • Connectivity & Normalization – Does the platform ensure constant connectivity & harmonized data formats?
  • Device Management – ensures the connected “things” are working properly, seamlessly running patches and updates for software and applications running on the device or edge gateways.
  • Processing & Action Management – Brings data to life with rule-based event-action-triggers enabling execution of actions based on specific sensor data.
  • Data Visualization – Graphical depiction of real-time sensor data
  • External Interfaces – integration with 3rd-party systems and the rest of the wider IT-ecosystem via built-in APIs, SDKs, and gateways.
  • Analytics - performs a range of complex analysis from basic data clustering and deep machine learning to predictive analytics extracting the most value out of the IoT data-stream.
  • Security – ability to minimize the threat of cyberattacks at every level

Best IoT Security Solution

Recognizes the best solution for safeguarding connected devices and networks in Internet of Things (IoT). This includes ensuring the device firmware has not been tampered with, securing the data in the device, secure communication and protection of the device against cyberattacks.

Judges will be looking for:

  • Data Security – ability to prevent unauthorized access to the device, encrypt data storage and encrypt communication
  • Authentication – the ability to authenticate all communication with a device
  • Monitoring – ability to detect and report invalid login attempts and other potentially malicious activities
  • Code Updates – provides a secure method for code updates that ensure the code on the device can be updated for bug fixes, security patches, etc.
  • Communication – the ability to secure communication to and from the device through encrypted communication
  • Overall security – Ability to protect against cyberattacks, strength of firewall, etc.

Best Logistics & Supply Chain Solution

Recognizes the best solution for coordination and collaboration with suppliers, intermediaries, third-party service providers, and customers in the movement and storage of materials and equipment; work-in-process inventory, and finished goods from point of origin to point of consumption.

Judges will be looking for:

  • Collaboration - How well does the tool allow users to collaborate with other partners?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration – How well does the solution integrate with other systems?
  • Inventory management – How efficiently does the solution allow you to track and manage inventory?
  • Logistics – How well are goods stored and distributed?
  • Order management – How efficiently does the solution allow you to generate and track sales orders?
  • Procurement – How well does the product manage activities and tasks surrounding sourcing, purchasing, and payables?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?

Best Migration as a Service

Recognizes the best cloud service for migrating application from virtual or physical environments to the cloud or in between clouds.

Judges will be looking for:

  • Discovery - the capability to discover the applications and infrastructure components and connections in an environment 
  • Modeling - the capability to model and modify the deployment topology on the cloud, including cloud PaaS infrastructure
  • Cost modeling - capability model the one-time and ongoing cost of deployment scenarios on various clouds, for the applications and associated services 
  • Deployment – the capability to automatically deploy the application and configure it for the cloud in the desired topology
  • Data Migration - the capability to migrate the data associated with an application to the cloud, and facilitate switchover
  • Security – the capability to keep customer data and metadata secure throughout the migration process and to configure cloud security for ongoing operations
  • Testing – level of testing to assure specific requirement and objectives are met
  • Analysis and Reporting – the capability to automate analysis of the application environment and components to show the extent to which they can be migrated to specific clouds

Best News Media Monitoring Solution

Recognizes the best solution for monitoring, analyzing and drawing insights from a wide range of content, including news, opinions and conversations. The best solution will capture content across various forms of digital and traditional media, including web, mobile, social, TV, print, etc. The best solution will be "live" with active customers, engaging them through innovative approaches to dealing with comments and ease of sharing with others. Nominees should ideally provide access to the platform and demos are preferable and should highlight how the solution provides value to their customers and is differentiated from other solutions in the market. Nominees should also indicate if they specialize in a certain industry/vertical and/or specific media channels.

Judges will be looking for:

  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Significance of innovation - How significant is the technological innovation of the solution? Is it groundbreaking to users?
  • Groundbreaking & significance of innovation - Is the solution likely to cause groundbreaking change for its users?
  • Relevance to target audience/customer -Does the product effectively solve a specific market need?
  • Search capabilities - how robust are the search capabilities of the solution? How easy is it for the user to find the information they need?
  • Usability - Can the user easily and efficiently interact with the product features, content, etc.? How easy is it for the user to achieve their desired result?

Best Payments Solution

Recognizes the best solution for passing authorization, payments, and settlement data between a merchant’s website and the merchant’s processor.

Judges will be looking for:

  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use
  • Interoperability - Can this product be integrated with other relevant systems?
  • Billing – does the solution provide adequate billing options
  • Currency Support – Can the solution support multiple currencies?
  • Security - Does the solution have the necessary security to mitigate risk?
  • Reporting – the ability and ease to report transaction data
  • Overall performance – Does the solution perform at adequate speed, security, and reliability?

Best Project Management Solution

Recognizes the best business solution that automates any aspect of managing project-based business activities. Includes estimation and planning, scheduling, cost control and budget management, resource allocation, collaboration, etc.

Judges will be looking for:

  • Collaboration capabilities – How well can project members collaborate seamlessly, regardless of location?
  • Document management – How well does the tool allow you to share files and documents with other project team members?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Overall performance - How well does the solution rank with regards to overall speed, security, and reliability?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Task management – how well does the solution allow users to define a task, assigning it, create a deadline and ensuring completion?

Best SaaS Enablement as a Service

Recognizes the best service for helping independent software vendors (ISVs) size, deploy and test applications so that they are fully optimized for Cloud delivery.

Judges will be looking for:

  • Service-level agreements(SLAs) – ability to help meet or exceed your SLAs
  • Overall performance – Is the solution secure, available and reliable?
  • Scalability – does the service allow you to seamlessly scale up or scale out?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use
  • Security – ability to provide secure delivery of complex applications and secure access to your data
  • Monitoring and Alerts – ability to customize the monitoring and alerting system for individual application requirements
  • Analytics and Reporting – the ability to gain insight into the SaaS platform at all times

Best Sales Enablement Platform

Recognizes the best sales enablement platform, which equips sales teams with the right content and information for any interaction with a potential buyer through document automation and helps progress and accelerate the sales cycle. Sales enablement platforms may include content management solutions that allow sales teams to access all relevant and marketing-approved collateral from a central location, personalize materials for specific buyers and interactions, and uncovers data-backed insights into how that content is consumed.

Judges will be looking for:

  • Alignment - How well does the platform align marketing in sales in terms of sales content initiatives? How well does the platform provide marketing with data and information on how to iterate and improve sales content?
  • Analytics and reporting - How well does the solution provide analytics and data-backed insight into content usage and effectiveness?
  • Collaboration - How easy is it for sales reps to collaborate with others on presentations and pitches to buyers? What content annotation and mark-up tools are available to reps?
  • Compliance - Does the platform ensure that content remains compliant when used within heavily regulated industries?
  • Customization/personalization - How well does the platform enable sales reps to customize content based for specific interactions and individuals while ensuring that the content remains on-brand and updated?
  • Distribution - How many ways does the platform allow the rep to distribute content to a buyer? How robust and innovative are the distribution methods available to the rep?
  • Feature set - Does the solution have a deep set of features that appropriately meet the needs of its customers?
  • Feedback and coaching - Does the platform allow for sales teams to provide feedback and coaching on presentation and pitch preparation, either through video or other annotation featured?
  • Integration - How well does the platform integrate with third-party platforms that would be used in a buying cycle? Such platforms include CRM, content creation, marketing automation, and other content repositories solutions.
  • Permission protocols - How easy is it to set up permissions and authorization rules prior to content being approved?
  • Usability and UI - How easy is it for the user to achieve their desired result? Is it mobile friendly?
  • Version control - How easy is it to locate and find prior versions of content?
  • Workflow: How well is the solution embedded in the customers' workflow? Does the platform exist within other environments that sales reps used most often (e.g. Salesforce, email platforms)?

Best Social Media Solution

Recognizes the best solution for managing and monitoring social media campaigns, building and engaging customers, and collecting and analyzing data, across multiple social networks.

Judges will be looking for:

  • Campaign management - How well does the solution allow you to manage social media campaigns?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Engagement capabilities – How well does the solution allow users to effectively engage with prospects, customers, and other networks?
  • Implementation – How easily and quickly can the solution be implemented?
  • Monitoring and tracking of activity – How well does the solution monitor and track various types of social activity?
  • Robustness of publishing features – How easy to use are the publishing features? How fast are they?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?

Best Solution for Integrating Content into Workflow

Recognizes the best solution for integrating content into an end-user workflow. Nominees may include complete end-to-end user applications or integration of content and/or new features into an existing solution for any professional audience.

Judges will be looking for:

  • Business impact - Does this product have positive financial impact? i.e. higher patient outcomes, increase the amount of business done etc.
  • Content depth and accuracy - Does the content incorporated within this product address the depth of information required to serve the audience?
  • Customization/ personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Can this product be integrated with other relevant systems? Can the content and/or data within the product be exported (as appropriate)?
  • Platform flexibility and accessibility - Is the product made available through the delivery platforms appropriate to the target audience/ use?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Subscription Management Solution

Recognizes the best solution to help companies manage all aspects of the subscription lifecycle. Subscription management includes onboarding, assisted or unassisted subscription sales, pricing and packaging, billing, invoicing, payments, reporting, and financial management.

Judges will be looking for:

  • Administrative tools – How robust are the administrative tools?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Global support – How well does the solution support multiple languages, currencies, etc.?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration – How easily does the solution integrate with other systems?
  • Reporting and analysis of data – How robust are the dashboards and reports for analysis?
  • Scalability – Does the solution have the ability to scale up or down?
  • Security – How robust are the security features?

Data & Analytics Categories

Best Big Data Reporting & Analytics Solution

Recognizes the best solution for reporting and analyzing actionable intelligence from massive data sets containing a variety of data types.

Judges will be looking for:

  • Collaboration – How easily can you share dashboards and reports?
  • Data management – How well does the solution provide insight into the quality of the data?
  • Ease of use –How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Integration – Can the solution easily integrate data from a variety of sources?
  • Manipulation of data – How well does the solution allow for manipulation of data for reporting?
  • Reporting and Analytics – How robust are the dashboards and reports for analysis?
  • Security and auditing – How robust are the security and auditing features?

Best Big Data Tools & Platform

Recognizes the best platform for enabling organizations in developing, deploying, operating and managing a big data infrastructure/environment.

Judges will be looking for:

  • Data I/O performance – How quickly and reliably is the data transferred to/from devices or resources?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Performance management – How well does the platform allow you to track, monitor and drive performance?
  • Real-time processing – Does the platform or tool have the ability to process the data and produce results within certain time constraints?
  • Scalability – How well can the system adapt to increased demand?

Best Business Intelligence Reporting & Analytics Solution

Recognizes the best solution for reporting and analyzing data into useful information for business purposes.

Judges will be looking for:

  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Interoperability - Where appropriate can this product be integrated with other relevant systems?
  • Platform flexibility & accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Data security/ integrity – How well protected is sensitive user data (employee related data, usage data, compliance data, financial data, etc.) from unauthorized access? Are sufficient data backup procedures in place or available? 

Best Business Intelligence Tools & Platforms

Recognizes the best platform for enabling enterprises to build BI into their applications by providing analysis, information delivery and platform integration.

Judges will be looking for:

  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration – Can the solution easily integrate data from a variety of sources?
  • Data performance – How quickly and reliably is the data transferred to/from devices or resources?
  • Performance management – How well does the platform allow you to track, monitor and drive performance?
  • Scalability – Is the infrastructure scalable?

Best Content Analytics Solution

Recognizes the best content and data analytics solution that helps providers understand content utilization and data. Nominees may submit analytics solutions that include proprietary platforms and algorithmic software that measure, evaluate and analyze content and data. May include mobile tracking and analytics.

Judges will be looking for:

  • Content depth and accuracy - Are the measures and metrics appropriate for measuring and understanding content consumption, activity and overall use? Does this product address the depth of information required to serve the audience?
  • Customization or personalization -Can the tool/platform be customized for each user to demonstrate desired/needed analytics and reports?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Where appropriate, can this product be integrated with other relevant systems OR can the content and/or data within the product be exported?
  • Platform flexibility and accessibility - Is the solution made available through the delivery platforms appropriate to the target audience and use?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result or retrieve reports or gain access?

Best Data Integration Solution

Recognizes the best solution designed to integrate disparate applications, operating systems, data, and/or business processes used within an organization in order to simplify and automate their use and eliminate silos of information and functionality through dashboards or other approaches.

Judges will be looking for:

  • Customization – Is the solution customizable?
  • Data validation – How much visibility does the solution provide into the data quality?
  • Development tools –How robust and easy to use are the development tools?
  • Cost – What impact does cost have on deployment?
  • Implementation – How easily and quickly can the solution be implemented?
  • Range of deployment options – is a range of deployment options offered? For example, on premise, Cloud, virtualized, hybrid, etc.
  • Range of connectors – The range of applications, files, databases and web services the solution can connect to
  • Security – How secure is the data transfer?

Best Text Analytics & Semantic Technology Solution

Recognizes the best solution for text data mining and semantic analysis. The winning solution will provide the most comprehensive set of tools and services to analyze structured and unstructured content whether privately held or publicly available.

Judges will be looking for:

  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Can this product be integrated with other relevant systems?
  • Platform flexibility and accessibility - Is the product optimized to be used on various platforms?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Search capabilities - How robust are the product's search capabilities?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Advertising, Sales & Marketing Categories

Best Advertising or Campaign Management Platform

Recognizes the best platform that helps companies manage their marketing and advertising. The platform may include integrated planning, execution and attribution, and campaign management that enables the user to adjust/ optimize advertising spend.

Judges will be looking for:

  • Targeting - How well does the solution identify and target specific customer segments and engage decision makers?
  • Budget/cost management – How well does the solution manage budget, bidding, price optimization for campaigns
  • Analytics - How well does the solution provide analytics in regards to ad performance and provide real-time reporting and notification?
  • Customization - How customizable is the solution to meet various customer needs?
  • Feature set - Does the solution have a deep set of features that appropriately meet the needs of its customers?
  • Integration - How well does the solution integrate with third-party applications, such as ad networks, social sites, e-commerce sites, etc.?
  • Mobile - How strong are the features for execution or follow up in the mobile application or via the mobile site?
  • Video - How strong are the video advertising features for execution or follow up?
  • Technology - How current is the technology of the solution in regards to real-time graphic display of data, metrics and results appropriate for internal client use?
  • Usability & UI - How easy is the solution to figure out and use? Can the user easily and efficiently interact with the product features? How easy is it for the user to achieve their desired result?
  • Workflow - How well is the solution embedded in the customers' workflow, organizing, creating and distributing ads and providing preconfigured reports, dashboards and metrics?
  • Significance of innovation - How significant is the technological innovation of the solution?

Best Content Marketing Solution

Recognizes the best solution for creating compelling and engaging content and distributing that content in a targeted manner across various media.

Judges will be looking for:

  • Analytics - How well does the solution provide analytics and real-time reporting?
  • Compliance - Does the solution ensure that the content can be legally used?
  • Content curation - How well does the product facilitate discovery and procurement of custom content, or how well does the platform hire/manage freelancer and/or license existing, external content?
  • Distribution - How well does the solution disseminate content across multiple channels?
  • Targeting - How well does the solution identify customer segments and engage them with their content interests?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Workflow - How well is the solution embedded in the customers' workflow?
  • Content archiving - How easily can users archive content and retrieve archived information?
  • Segmentation - How well does the solution allow users to segment contacts?
  • Integration – How well does the product integrate with other marketing apps (CRM, website analytics, etc.)?

Best Marketing Solution

Recognizes the best solution that enables companies to target, measure, and market, products and services to reach consumers and customers online, on mobile devices and even off-line. Solutions can include (but not limited to) marketing tactics such as SEO, SEM, social media, display advertising, native advertising, content marketing automation, marketing management, campaign management and deployment, and mobile marketing.

Judges will be looking for:

  • Connection to contacts – The ability to facilitate connections with prospects, customers, etc.
  • Content management tools – How robust are the content management tools?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Lead generation – How well does the solution identify and drive leads?
  • Reporting and analytics – How robust are the dashboards and reports for analysis?
  • Visually aesthetic – Is the solution’s visual design beautiful, innovative, and visually appealing to the user?

Best Sales & Marketing Intelligence Solution

Recognizes the best sales & marketing intelligence solution, which empowers sales and marketing professionals with key data, insights and analytics to help drive business development and target potential sales prospects. Solutions may include B2B data, prospect databases, contact information, sales analytics and other tools used by sales and marketing professionals to more effectively uncover and target new opportunities within their existing customer base.

Judges will be looking for:

  • Analytics - How well does the solution provide analytics?
  • Customization - How customizable is the solution to meet various customer needs?
  • Feature set - Does the solution have a deep set of features that appropriately meet the needs of its customers?
  • Integration - How well does the solution integrate with third-party platforms that would be used in lead generation?
  • Lead augmentation - How well does the solution append missing or additional information to a lead or data file, either from its own data set or from a third party provider?
  • Lead management/ reporting - How quickly and efficiently can the solution respond and deliver relevant data/information for lead generation?
  • Lead management - How well does the solution manage multi-channel lead generation campaigns?
  • Campaign creation - How easy is it to create outbound marketing campaigns?
  • Targeting - How well does the solution identify, score and target specific customer segments and pass on top leads?
  • Usability and UI - How easy is it for the user to achieve their desired result? Is it mobile friendly?
  • Workflow - How well is the solution embedded in the customers' workflow?

Vertical Market Categories

Best Business Information Solution

Recognizes the best information solution that helps business professionals with their daily job functions including strategy, business development, sales, marketing, research or other corporate functions. Solutions could include business and industry news, market research, business directories, company/ industry information, executive profiles, financial data, analyst reports, vertical segment information, competitive intelligence, etc.

Judges will be looking for:

  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Interoperability - Where appropriate can this product be integrated with other relevant systems?
  • Platform flexibility & accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Data security/ integrity – How well protected is sensitive user data (employee related data, usage data, compliance data, financial data, etc.) from unauthorized access? Are sufficient data backup procedures in place or available? 

Best Compliance Solution

Recognizes the best compliance solution providing audit, risk and compliance solutions and/or expert insights that enable businesses to connect regulatory developments with internal policy systems, organizational risks and controls, and regulatory training.

Judges will be looking for:

  • Content depth and accuracy - Does this product address the depth of information required to serve the audience?
  • Customization - Is the level of customization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience? 
  • Significance of innovation - Is the solution likely to cause significant change for its users?
  • Interoperability - Where appropriate with respect to the audience and use case, can this product be integrated with other relevant systems?
  • Platform flexibility and accessibility - Is the solution made available through the delivery platforms appropriate to the target audience?
  • Relevance to target audience -Does the product effectively solve a specific market need?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Financial & Market Data Solution

Recognizes the Best Financial & Market Data Solution designed for professionals in the financial and capital markets industries. Nominees may submit solutions that provide financial, market data and related information for market practitioners. Includes real-time data services, reference data solutions, or historical data, financial news services, market analysis & research, credit services, capital markets, commodities & energy, foreign exchange, fixed income and/or merger and acquisition information.

Judges will be looking for:

  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience?
  • Interoperability - Where appropriate can this product be integrated with other relevant systems and can the content and/or data within the product be exported?
  • Platform Flexibility & Accessibility - Is the solution made available through the delivery platforms appropriate for the target audience?
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Healthcare Technology Solution

Recognizes the best solution for improving care quality, patient safety, efficiency, medical information and/or data exchange to healthcare professionals or consumers.

Judges will be looking for:

  • Communication – How well does the solution improve communications?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Overall impact on costs – Does the solution have a positive impact costs?
  • Overall performance – Is the solution reliable and does it run at an optimal speed?
  • Workflow automation – How well does the solution improve workflow?
  • Mobile access – Is the tool available on mobile devices? How easy is it to use while on the go/ to view on a small screen?

Best Legal Solution

Recognizes the best information-based solution designed for the legal professional. Nominees may submit solutions that provide access to legal research information, business & practice performance / productivity / development tools, as well as litigation support, workflow, and e-discovery solutions.

Judges will be looking for:

  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Interoperability - Where appropriate with respect to the audience and use case, can this product be integrated with other relevant systems OR can the content and/or data within the product be exported?
  • Platform flexibility and accessibility - Is the solution made available through the delivery platforms appropriate to the target audience?
  • Relevance to target audience - Does the product effectively solve a specific market need?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Real Estate or Construction Management Solution

Recognizes the best solution that automates and improves the planning, design, construction and operation of facilities.

Judges will be looking for:

  • Collaboration – How well does the solution allow you to improve collaboration among the project team?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Facility quality – Does the solution improve the quality of the facility being built?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Overall impact on costs – Does the solution have a positive impact costs?
  • Project team management – How well does the solution provide transparency and accountability of the project team?
  • Reporting and analytics – How robust are the dashboards and reports for analysis?

Best Scholarly Research Information Solution

Recognizes the best research information solution that provides high quality content while meeting the rigorous standards for academic and scientific researchers and professionals.

Judges will be looking for:

  • Content depth and accuracy - Does the content incorporated within this solution address the depth of information required to serve the audience?
  • Customization/ personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this solution appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Impact - Does the solution make a significant impact or have professional importance? Does the product effectively solve a specific market need?
  • Interoperability - Where appropriate with respect to the audience and use case, can this product be integrated with other relevant systems OR can the content and/or data within the product be exported?
  • Platform flexibility/ accessibility - Is the product made available through the delivery platforms appropriate to the target audience?
  • Security - Is the user made aware of identity and data security as they are browsing the site?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result?

Best Science & Technology Information Solution

Recognizes the best information solution for science, engineering, and technology professionals or consumers. Nominees may have solutions that include any content type (e.g., ebooks, journals, technical papers and reports, data collections, records, trends, news, guidelines, standards and specifications) and/or provide access to that content through their product offering or through an app/software tool or platform. All scientific, engineering, technologyhealth and medical disciplines are included.

Judges will be looking for:

  • Content depth and accuracy - Does the content incorporated within this solution address the depth of information required to serve the audience and use case?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this solution appropriately meet the needs of the audience?
  • Interoperability - Where appropriate, can this product be integrated with other relevant systems?
  • Platform flexibility/ accessibility - Is the product made available through the delivery platforms appropriate to the target audience?
  • Usability - Can the user easily and efficiently interact with the product features to achieve their desired result? Does the solution give users exactly what they need without the clutter of irrelevant content?

Mobile Application Categories

Best Information Service Delivered as Mobile App or Platform

Recognizes the most popular or innovative information service delivered in a mobile platform or an app, providing any kind of digital content in an information-as-a-service solution that saves users of any job function time and money over traditional delivery methods. Nominees can also be in specialized verticals or media categories.

Judges will be looking for:

  • Business model innovation - Does the business model represent groundbreaking change in how professionals pay for and use information products?
  • Content depth and accuracy - Is the content accurate and timely for the stated use case? Does this product address the depth of information required to serve the audience?
  • Customization or personalization - Is the level of customization/personalization appropriate to the audience and use case presented?
  • Feature set - Does the feature set incorporated within this product appropriately meet the needs of the audience and use case indicated in previous criteria?
  • Interoperability - Where appropriate with respect to the audience and use case, can this product be integrated with other relevant systems OR can the content and/or data within the product be exported?
  • Platform flexibility/ accessibility - Is the product made available through the delivery platforms appropriate to the target audience?
  • User-centered design/usability - How extraordinary is the user experience?

Best Mobile Development Solution

Recognizes the best tool or resource for designing, creating or testing mobile applications. Includes programming language, toolkits, diagnostic programs, IDE, applet and plug-in development tools, database development programs, etc.

Judges will be looking for:

  • Agility – Can the solution make frequent updates and provide rapid response to changes?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Maintainability –Does the solution have the ability to analyze, test, and change aspects as needed?
  • Portability – Does the solution have the ability to adapt to different environments includes building, transferring and reinstalling programs?
  • Range of platforms covered – Does the solution have the ability to develop for a large range of mobile platforms and devices?
  • Usability – How easy is it to understand, learn and operate the tool or resource?

Best Sales & Marketing Mobile Application

Recognizes the best mobile application for Sales & Marketing Intelligence solution, which empowers sales and marketing professionals with key data, insights and analytics to help drive business development and target potential sales prospects.

Judges will be looking for:

  • Connectivity – Does the application have the ability to deliver information seamlessly across a wide-spectrum of mobile environments?
  • Ease of use – How well does the application allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Integration with existing corporate systems – Does the application instantly update all records regardless of location? Does it read or write data to or from corporate systems?
  • Push and synchronization capabilities – Does the application have the ability to work when users are offline, ensuring users gain access to information when they need it?
  • Range of platform compatibility – Does the application have the ability to run on the largest range of mobile platforms and devices?
  • User experience – What is your level of satisfaction in the overall experience when using the application?
  • Visually aesthetic – Is the application’s visual design beautiful, innovative, and visually appealing to the user?

Network & Systems Categories

Best Cloud Management Solution

Recognizes the best solution that ensures cloud computing resources are working optimally. This can include performance monitoring, application management, security and compliance, storage, and disaster recovery.

Judges will be looking for:

  • Application management – Does the solution provide the necessary application monitoring, alerting, configuration management, and disaster recovery tools?
  • Customization - Does the solution allow enough customization to meet customer needs?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Interoperability – Does the solution provide application interoperability across multiple providers?
  • Reporting and Analytics – How robust are the dashboards and reports for analysis?
  • Scalability – Does the solution have the ability to scale up or down?

Best IT Operations Management Solution

Recognized the best solution for joining financial, contractual, licensing, and inventory functions to support the IT environment.

Judges will be looking for:

  • Asset monitoring – Does the solution have the ability to monitor the complete asset lifecycle?
  • Compliance – Does the solution have the ability to track software licenses to stay in compliance?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Reporting – Does the solution have the ability to report on assets, inventory and network?
  • Scanning and discovery – Does the solution have the ability to scan and discovery all assets?

Best IT Service Management Solution

Recognizes the best solution that aligns the delivery of IT services with the needs of the business to deliver best services to employees and clients.

Judges will be looking for:

  • Ability to automate workflow – Does the solution have the ability to automate workflow of frameworks specific to IT service support?
  • Ease of updates – Does the solution allow for easy and effective updates to be made?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Remote capabilities – What is the level of remote monitoring and management capabilities?
  • Speed and reliability – Does the solution quickly and reliably identify, escalate, and resolve issues
  • Usability – How easy is it to understand, learn and operate the tool or resource?
  • Integration – How well does the solution integrate with other systems.

Best Platform as a Service

Recognizes the best platform as a service (PaaS) that increases the speed of development of applications, reduces cost of development, automates deployment, and provides flexibility and scalability. This includes enablement capabilities.

Judges will be looking for:

  • Customization – How easy is it to create, configure and deploy the service without requiring programming expertise?
  • Ease / speed of provisioning – Can the platform be easily and quickly prepared and equipped for use?
  • Integration – Can the platform integrate with web services and databases via common standards?
  • Multi-tenant architecture – Is the platform multi-tenant? Can multiple concurrent users utilize the same development application?
  • Programmable user interface – Does the solution have the ability to construct flexible user interfaces?
  • Scalability – Can the solution easily scale up and down?
  • Support – What level of support is provided for the development teams?

Best Storage & Back Up Solution

Recognizes the best solution for storing and/or backing up data. Includes block storage, file storage, backup, archive, disaster recovery, and encryption.

Judges will be looking for:

  • Access – Does the solution allow for easy access to backed-up files?
  • Implementation – How easily and quickly can the solution be implemented?
  • Reliability – Is the solution reliable?
  • Restoring capabilities – How robust are the capability for restoring files?
  • Scalability – Can the solution easily scale up and down?
  • Security – Is the encryption secure?
  • Speed of performance – Can the solution quickly prep and transfer files?
  • Storage maintenance – Does the solution provide adequate storage maintenance?

Information Security Categories

Best Endpoint Security Management Solution

Recognizes the best solution that requires endpoint devices to comply with specific criteria before granted access to network resources. Includes antivirus, antispyware, personal firewall, host intrusion prevention, file/disk encryption, endpoint DLP, etc.

Judges will be looking for:

  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Endpoint control – How robust are the tools to ensure endpoints comply with policy?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Reporting – Is the reporting clear and effective?
  • Security – How well does the solution stop targeted attacks and advanced threats?
  • Speed of performance – Does the solution quickly scan, identify and eliminate threats?
  • Supported Platforms – is the solution supported by a wide range of server and device platforms?
  • Integration –How easy is it to integrate the solution with other solutions?

Best Identity & Access Security Solution

Recognizes the best solution that enables the right individuals to access the right resources at the right times and for the right reasons.

Judges will be looking for:

  • Access security – How well does the solution secure corporate resources from a variety of less secure access points (i.e. mobile devices)?
  • Administrative tools – Are the administrative tools robust?
  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Integration – How well does the solution integration with established infrastructures?
  • Reporting and auditing – Does the solution have advanced reporting and auditing capabilities?
  • Scalability – Can the solution easily scale up and down?

Best Network Security Solution

Recognizes the best solution for preventing and monitoring unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Includes firewall, intrusion prevention and detection, unified threat management, VPN, etc.

Judges will be looking for:

  • Ease of use – How well does the product allow users to achieve goals with effectiveness, efficiency, and satisfaction in a specified context of use?
  • Functionality of key attributes – Do the key attributes function as described?
  • Implementation – How easily and quickly can the solution be implemented?
  • Monitoring and control – How well does the solution perform URL filtering, web application monitoring, anti-virus and anti-malware scanning, etc.?
  • Network protection – How well does the solution detect network attack traffic?
  • Robustness of firewall – How robust is the firewall?
  • VPN connection – Can you connect to multiple sites securely using the VPN? From remote locations? For purpose of management?