SUPERCATEGORY: Best Information Management Solution

To nominate your product in this supercategory, it must also be entered in one of the following categories:

Best Database Solution
Best Business/Competitive Intelligence Solution
Best Content Management Solution
Best Digital Rights Management Solution
Best Document Management Solution
Best Enterprise Search Solution
Best Project Management Solution
Best Relationship Management Solution
Best Use of Open Source Technology

Adobe Acrobat X - Adobe Systems, Inc. With Acrobat X, information workers are empowered to innovate and create higher quality content that leads to tighter communication across teams. Automate complex multi-step PDF processes; unify diverse file and media types into customizable PDF Portfolios; facilitate enterprise-wide file access with SharePoint integration. An updated UI displays the most commonly used tools in one pane. Go To Adobe Systems, Inc.'s Web Site Go To Product Site
AtTask - AtTask, Inc. Combining the structure of project management with the power of social media to address the nuances of work management, AtTask has built the world’s first true social Work Management platform. AtTask provides a data-rich environment that improves management visibility, while delivering value to individual contributors in a way that is actually fun to use. Go To AtTask, Inc.'s Web Site Go To Product Site
RightsLink - Copyright Clearance Center RightsLink supports a publishers' online strategies by providing content users with instant reprint and permission services, 24/7, worldwide. RightsLink helps generate new revenue, improve customer satisfaction and gain valuable insight into customer buying habits and behavior. Go To Copyright Clearance Center's Web Site Go To Product Site
MarkLogic Server - MarkLogic Corporation MarkLogic Server is a purpose-built database for leveraging unstructured information at Internet scale, enabling customers in industries including media, government and financial services to develop and deploy information applications at a fraction of the time and cost it takes with conventional approaches. Key differentiators include speed (10-100x performance improvement), agility and scale. Go To MarkLogic Corporation's Web Site Go To Product Site
Plex Online - Plex Systems, Inc. Plex Online is a Cloud ERP manufacturing software solution that offers technologically advanced features for every department within a manufacturer. Its fully integrated model delivers a complete view of operations, providing business intelligence across the enterprise’s entire supply chain. Plex Online was launched in automotive. It has expanded over time, continuing to serve automotive manufacturers in new ways, while evolving rapidly as a solution for aerospace/defense, medical devices, food/beverage and more. With a user-friendly interface, completely integrated features, revolutionary subscription-only pricing and industry-leading disaster recovery capabilities, Plex Online is a breakthrough technology helping manufacturers meet regulatory, safety, quality, supply-chain, cost, productivity challenges. Plex Online is a true innovation: the first Cloud solution for manufacturers. While peers have taken client-server databases and applied them in hosting models to simulate a Cloud environment, Plex Online is authentic Cloud. It doesn’t require servers, operating systems, databases, hardware, or IT resources. Web-hosted Plex Online consistently provides real-time data, accessible anytime anywhere with virtually no downtime. Its complete integration enables users to manage single points of data entry without replication. Plex Online includes 400-plus modules, supporting more than 35,000 daily users in 2,500 interconnected supplier locations globally with a robust network of secure servers. Plex Online integrates business intelligence across critical functions. It provides integrated quality management, ERP/MRP functionality and inventory tracking, for instance. It facilitates root-cause analyses and corrective actions, including a formalized process for issue notification and problem reporting. The system seamlessly ties together production, maintenance and quality data via PLC equipment. For instance, tooling data is tied with parts data so users know exactly how many parts to run with each tool before that tool needs maintenance. Plex Online creates efficiencies in quality control and supply chain management through the use of barcoding technology. When users scan a barcode on an order, they read all the items required at each stage of assembly/processing. They then scan barcoded parts for each step to ensure products are assembled or processed correctly. The barcode data enables improved traceability. Users can track product data across their entire supply chain to the flawed part or case number. If a part is bad, they access an advanced traceability tree that identifies every component that went into that part and all parts that the flawed component went into. Plex Online meets needs that are unique to highly regulated manufacturers such as those in medical and food. For example, one food customer needed to identify certain raw materials, including peanut oil, as potential allergens. Plex Online automatically added allergen symbols on the barcodes of those potentially life-threatening products and materials so the materials were identified across the supply chain. To ensure its technology advances are customer-driven, Plex Systems has a Customer Advisory Board of volunteer users that meets regularly to recommend and drive product enhancements. Plex Systems holds three U.S. patents for Plex Online’s user interface and it owns the registered trademark for Scanban® — Plex Online’s barcoded electronically tracked Kanban Card. Go To Plex Systems, Inc.'s Web Site Go To Product Site
Summon (TM) - ProQuest The Summon (TM) web-scale discovery service enables a familiar web-searching experience of the full breadth of content found in library collections - from books and videos to e-resources such as articles. It goes beyond federated search, beyond next-generation catalogs to create an all-new service for libraries. Librarians have found it easy to set up and integrate into their current operations. Go To ProQuest's Web Site Go To Product Site
Red Hat Enterprise Linux 5.5 - Red Hat, Inc. Red Hat Enterprise Linux is the leading platform for open source computing. It is sold on a per system annual subscription basis that provides continuous value, including updates, upgrades, support, maintenance, certification, ecosystem, etc. . Red Hat Enterprise Linux couples the innovation of open source technology with the stability of a true enterprise-class platform. Go To Red Hat, Inc.'s Web Site Go To Product Site
OneFile - Wolters Kluwer Financial Services Wolters Kluwer Financial Services' OneFile is a web-based transactional content management solution. It is purpose built to support mortgage application, processing and underwriting functions. The solution allows origination personnel (internal or third-party) to collaborate and manage loan files from a single web-accessible platform, giving everyone involved with the mortgage workflow process simultaneous access to detailed and up-to-date loan file information. OneFile supports document processing and underwriting (review and approval of documents) in context of the entire transaction. It improves collaboration and manages rights over the course of the workflow via a centralized web-accessible file, eliminating the need to print, hole-punch, stack and route paper files. A survey of more than 600 lenders in April 2010 by Wolters Kluwer Financial Services found 76 percent were relying on an inefficient paper-based method to process mortgages. The top reasons lenders had not implemented an electronic solution were security of borrower data, high implementation costs and the potential impact to lending workflow. OneFile addresses those pain points and delivers quantifiable business value to lenders. Featuring document capture and classification, pre-built mortgage workflows (includes roles and rights) and configurable document checklists, OneFile eliminates costly back-and-forth bottlenecks and improves origination processing efficiency. It also offers version control and loan file pipeline reporting, and can help lenders securely and electronically deliver disclosures to borrowers. With OneFile, the lender benefits from reduced print, fax and shipping costs; real-time status on mortgage documents; workflow compliance; reduced error rates; faster responses and decision making; and the ability to offer borrowers a better customer experience. Go To Wolters Kluwer Financial Services' Web Site Go To Product Site
Zendesk Customer Support Software - Zendesk Zendesk is a leading provider of web-based help desk software that is reinventing how companies engage with their customers. Zendesk makes it easy to listen and respond to customers by communicating with them on their preferred channels -- whether it be email, Web, social media like Twitter, live chat, mobile apps including iPhone, iPad, Android, BlackBerry, community forums, knowledge bases and more -- all with one consolidated support tool. Organizations can deploy as many customer service agents as needed whether it’s 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day. With its intuitive web interface, Zendesk makes it possible for companies of all sizes to enhance communication and focus on what matters most. Zendesk serves more than 10,000 businesses large and small including MSNBC, Sony, Adobe, MSNBC, Groupon, OpenTable, and Rackspace. Companies in virtually every market around the world rely on Zendesk to deliver support that their customers love. Zendesk is being used in multiple industries such as government, IT services, and media/entertainment to resolve customer service issues and increase support agent productivity. Zendesk helps big-name companies such as Groupon manage growing customer bases and deliver outstanding value to customers. In addition to helping the fastest growing companies improve customer service, Zendesk allows companies to increase efficiency internally and increase employee productivity. For example, Griffin Technology uses Zendesk’s centralized support solution to better serve its internal help desk and IT staff. Zendesk products are easy to customize, integrate and use so companies can quickly start offering better customer support. No installation is required so companies can be up and running with their customized support site in minutes. Because Zendesk is web-based, users have access to it anywhere, from any device. Zendesk offers both mobile optimized help desk access for customers and a fully featured agent interface for support reps using iPhone, iPad, Android and BlackBerry devices. Close the loop between support and the rest of the organization with leading CRM, time tracking, billing and project management tools. Zendesk offers out-of-the-box integrations with Atlassian JIRA, GoodData, Google Analytics, NetSuite, Salesforce and more than 60 others. Use the powerful Zendesk API to integrate your help desk with virtually any other web-based applications or back-end system. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com. Go To Zendesk's Web Site Go To Product Site

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Software & Information Industry Association.