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Best Relationship Management Solution

Recognizes the best software solution designed to expand a company's knowledge about, and relationship with, its current or potential customers and/or partners. Includes CRM, PRM, SFA, marketing automation, personalization products and services

Coveo for Salesforce - Coveo

Coveo for Salesforce is a unified indexing engine that recommends the right insight to the end user, regardless of where the data resides—in social media, the cloud, or enterprise systems—and instantly assembles and presents the most relevant information based on the case or account in which the user is working, helping to win deals and solve cases. Deeply embedded in Salesforce and available across Sales Cloud and Service Cloud, it solves the pain of users leaving Salesforce to access information from multiple other systems, as well as seeking data from throughout the Salesforce infrastructure.

Features include:
- Real-time information from anywhere—consolidated and correlated using advanced indexing and text analytics technologies securely and in real time, regardless of format or source.
- Instantly assembled 360-degree views built directly into the Salesforce UI.
- Virtual Timelines—chronologies of all consolidated customer and prospect interactions, regarding opportunities, cases, transactions, emails, events, cases, calls, tweets and more.
- The Unified Index—instantly indexes data from Salesforce, Twitter, SharePoint, Exchange, Lithium, Gmail and more. Additional enterprise systems may also be added, reaching farther into engineering systems, supply chain, databases, web and more.
- Dynamic expertise finding, through their work and communication, from internal colleagues to external experts.

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    Nimble 2.5 - Nimble

    Nimble, the world's leading social relationship manager, is giving social businesses a competitive edge with its latest version, Nimble 2.5, by integrating social selling discovery, engagement and collaboration. Nimble was designed entirely with customer engagement in mind and is the first social selling platform that empowers companies to nurture their customers through social listening and engagement, helping them turn their social communities into customers for life.

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    • Additional information can be found online at:
     
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    Ontraport - Ontraport

    Ontraport is an all-in-one integrated platform that delivers essential business features including; a powerful CRM system, one-click membership sites and WordPress hosting, outstanding email delivery, payment processing, direct-mail printing, affiliate management, and an innovative business automation suite

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    • Additional information can be found online at: