Best General Reference Service

Literati Public - Credo Reference

Credo believes the world would be a better place if more decisions and ideas were powered by knowledge. With that in mind, we launched Literati Public, a new solution that helps patrons not only discover and use the library's authoritative content, but also understand the value of the library's resources over non-authoritative sources that are abundant on the open web. Literati is a library's connection to digital literacy.
Literati has three components:
Technology:
Literati includes a growing selection of nearly 10,000 Topic Pages that integrate Credo's reference e-books with a library's existing resources and discovery services, extending their value. Topic Pages are valued at over $3.5 million in equivalent resource value.
Other technologies such as the Mind Map and embedded tools provide a powerful way to visualize and understand the research process.
Services:
What makes Literati truly unique are the customized and complementary services provided by on-staff librarians and educators. These services integrate user guidance, library promotion and marketing, training and assessment and student services. Instructional materials such as tutorials, curriculum materials and guides are developed to meet the library's strategic goals and are not limited to Credo products.
Content:
Literati is packaged with nearly 500 XML-enriched general reference e-books along with over 500,000 images, audio and video

Additional information can be found online at:

• General overview
• Press release
• Customer examples
• Additional Customer Examples

SAGE Knowledge - Sage Publications

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Launching with more than 2,500 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more. The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source. Subject collections include business and management, counseling, criminology, education, health and social care, politics, and more. SAGE Knowledge brings together high-quality content from across SAGE, CQ Press and Corwin and is a must for any researcher.