2018 is the Year of Creating Customers for Life!
The subscription industry is solely based on billings earned and retained. While high retention rates is a great focus and goal for any organization, how do we consistently deliver more value to our customers is the key question to answer in 2018.
Join your peers and SIIA members for these one day forums where fellow customer success executives will discuss practices to improve customer experience, drive loyalty and identify growth opportunities.
Deciphering Customer Success is built to bring education and insight to customer success agents and account managers.