Keynote Speakers

Lars Dalgaard
Founder & CEO, SuccessFactors
Lars Dalgaard runs SuccessFactors, the fastest growing public software company in the world, with significant total revenue growth of 95% and 77% in 2007 and 2008, respectively, to a revenue run rate greater than $140 million. SuccessFactors has risen from an unknown start-up to a market leader in the Enterprise Cloud, with more than 2,850 customers, 115 of which have greater than 10,000 users. In 2008, SuccessFactors added more than 1.5 million users in under a year, resulting in more than 5 million total end users gaining the benefit of iterative solutions delivered via the worldwide web that are widely deployed across 60 industries in over 185 countries in 31 languages, and scale from 3 users to over 420,000 users in a single organization. And Lars and SuccessFactors are just getting started. Through SuccessFactors' Business Execution (BizX) Software suite, Lars is on a mission to increase worldwide productivity by 50 percent by making employees more energized and engaged and giving companies a way to systematically optimize the way they execute every day.

Michael Lock
Director, Americas Sales & Operations, Google Enterprise
Michael Lock is a 20 year veteran of the Enterprise Information Technology industry. Michael spent the formative part of his career in the 1980s with IBM. In the 1990s Michael was a sales and marketing executive at Oracle Corporation and then spent the early 2000's with several Silicon Valley startups including video search pioneer Virage. Michael joined Google in 2005 and currently runs the Americas Sales and Operations for Google Enterprise, a rapidly growing business unit focused on bringing Google technologies to corporations, governments and educational institutions. Michael hold a Bachelors of Business Administration form Wilfrid Laurier University in Waterloo, Ontario. He has born in raised just outside Toronto and has spent the last 12 years living and working in Silicon Valley. Michael has been married for 15 years to his wife Beverly and has 3 children Jason 12, Rachel 9, Steven 3. Michael is active in Youth sports and can be rightfully characterized as a "baseball nut". He coaches Little League and youth softball.

Zach Nelson
President and CEO, NetSuite, Inc.
Zach Nelson is an accomplished software industry executive and visionary with more than 20 years of leadership experience. His career began with executive positions in marketing, sales, product development and business strategy at some of the most influential and innovative technology companies, including Oracle, Sun Microsystems, and McAfee/Network Associates. CEO of NetSuite since 2002, Nelson led the company's successful IPO in 2007 and its rise from startup to a slate of over 6,600 active customers. Under Nelson's leadership, NetSuite has grown substantially year-over-year to become one of the industry's leading cloud computing companies. He was named one of the 10 Visionary CEOs of 2008 by InternetNews.com. Nelson holds a patent in the field of application integration, and has several others pending approval. He holds B.S. and M.A. degrees from Stanford University.

Moderators & Panelists

Brendan Barnicle
Vice President and Senior Research Analyst, Pacific Crest
Brendan Barnicle, vice president and senior research analyst, spearheads Pacific Crest’s SaaS and Enterprise Software practice. Prior to joining Pacific Crest, Mr. Barnicle founded the Internet services company MyLackey.com, where he served as chairman and CFO. Mr. Barnicle also served as director of business development at eCharge Corporation, an Internet payment solution. Mr. Barnicle was ranked in Institutional Investor’s 2003 - 2008 All-American Research Team in the software sector. He also frequently appears on CNBC and Bloomberg and is quoted in financial and trade publications such as The Wall Street Journal, Forbes, Investor's Business Daily and Business 2.0. Mr. Barnicle graduated cum laude with a B.A. in government from Harvard University and a J.D. from the University of Washington.

John Barber
Partner, International Tax Services
John Barber is the international tax partner for Grant Thornton’s Greater Bay Area practice. Having practiced in the United States and abroad, he has over 24 years of experience advising clients on cross border tax matters. John serves both publicly traded and privately held clients in a variety of industries including electronics, software, pharmaceuticals, financial services and wholesale/distribution. Before joining Grant Thornton, John was the founding shareholder of Barber & Associates, Inc., a professional tax services firm located in San Francisco. Prior to founding Barber & Associates, John spent 18 years with a Big Four professional services firm where he was an international tax partner. For the period 1992 through 1994, he worked in Tokyo, Japan where he led their U.S. and international tax practice in Japan. John is also a frequent speaker on international tax topics at international tax conferences. John holds a Masters in Accounting, Taxation from Virginia Commonwealth University and a BS in Accounting from the University of North Carolina, Wilmington.

Graham Barnes
CEO, Concerro
Graham Barnes has been the CEO of Concerro since Sept 2007. Concerro is a healthcare Cloud Computing (Software-as-a-Service) company that provides workforce and disaster management programs that facilitate collaboration, ease of use and real-time information access to improve the cost, efficiency and safety of patient care, in over 400 hospitals nationwide. While CEO of Concerro Inc., formerly BidShift Inc., the company has won numerous awards and recognition, including being named to the prestigious Inc. 5000 for all privately-held companies in the US in 2008 and 2009 (#9 in software in 2008 and #33 in 2009), Best of SaaS Showplace (BOSS) and the RedHerring 100.

Prior to Concerro, Barnes was the CEO and founder of NextWeb, Inc., California and Nevada's largest fixed-wireless (WiMAX) provider for business, delivering broadband Internet and VOIP services. NextWeb was named to the Inc. 500 (#8 company in telecommunications in 2005). In 2006, NextWeb was acquired by nationwide DSL provider Covad Communications. Previously, he was Senior Vice President of Sales, Marketing and Service with Western Multiplex Corporation (subsequently Proxim) which was acquired by Glenayre Technologies, sold to Ripplewood Holdings and achieved a successful IPO in 2000. In 2005, Barnes was named finalist for the Entrepreneur of the Year Award by Ernst & Young's San Jose office. He has a BSc (Hons) in Electrical Engineering from Imperial College, University of London, and an MBA (Beta Gamma Sigma) from Santa Clara University. Barnes is also a founding member of the Board of Advisors of the Santa Clara University Center for Innovation and Entrepreneurship. In November 2006, he was elected to the Board of Trustees of the Sunol Glen School District.

Mikael Blaisdell
Director, MB&A, Inc. - The HotLine Magazine
For over 25 years, Mikael Blaisdell has been closely involved with the strategy, process, people and technology of customer relationship architecture, retention and profitability management. As a consultant, he has advised organizations across a wide range of types, locations and sizes on designing, building, re-engineering and optimizing their customer contact centers and programs to align with strategic goals. Working with technology manufacturers, he has contributed to the design of contact center products and implementation procedures. He has served on the boards of professional associations, delivered presentations on all aspects of CRM at industry gatherings, and written extensively for various print and online media. His online publications, Customerium.com and TheHotLineMagazine.com, are available in more than a dozen different languages and read in over 100 countries worldwide.

Ken Boasso
Co-founder, KeyChain Logic
As a founder of Keychain Logic, the premier Software-as-a-Service revenue acceleration company, Ken Boasso brings over 20 years' experience in building highly successful strategic business development & sales teams to the emerging SaaS sector. With broad experience marketing and selling technology services and applications, Ken's teams have generated more than $3.2 billion in profitable new contract revenue for start-ups, companies in turnaround mode, and Fortune 100 enterprises. The principle author of Transforming the Software Industry, the Software & Information Industry Association's whitepaper on SaaS adoption and acceleration, Ken is also chairs the ISV Best Practices Committee in the SIIA's SaaS Executive Council. He holds a bachelor's degree from the University of California at Davis and a masters in business administration from St. Mary's College of California.

Michael A. Braun
Chief Executive Officer, Intacct
Mike joined Intacct as CEO in 2007. He has over 37 years experience in the information technology industry and has been CEO of three Silicon Valley companies and General Manager of four major businesses at IBM.
Most of his experience has been working in businesses based on advanced technology in the early stage of market adoption or helping businesses grow around a new vision. As CEO of Neuron Data, he transformed it into Blaze Software which went public in 2000 and is now part of Fair Isaac Corporation. In the mid 1990's, he led Kaleida Labs, the pioneering multimedia joint venture of Apple and IBM, and most recently co-founded The Interim CEO Network, Silicon Valley's #1 source for interim leadership.  His IBM career spanned 23 years, customers of all sizes, and products as diverse as software, servers of all sizes, PC's and even typewriters.
Habitually "on the edge" of new trends like on-demand application solutions, Mike also was a founder and VP of IBM's Multimedia Division in 1990 and started its Fireworks Partners venture fund in 1992. He formed the Interactive Multimedia Association in 1991 and served as its chairman until merging with the Software Publishers Association in 1996. He helped launch SNA in 1977 and the original IBM PC in 1981. He has also been a guest lecturer in the entrepreneurship programs at Stanford's Graduate School of Business and Santa Clara University.
Mike has a BA in Psychology from the University of Rochester and also an MBA from its Simon School.

Rob Calloway
Partner, Global Technology Architecture Organization, Accenture
Rob Calloway is a Partner in Accenture’s Global Technology Architecture Organization and leads Accenture’s global SOA practice of more than 3,000 deeply skilled architects. Mr. Calloway has responsibility for the development of Accenture’s SOA capabilities, delivery assets and service offerings. He has worked in multiple industries and technologies delivering large process integrated solutions including custom, legacy and ERP. He specializes in SOA strategy, planning, governance, integration and process architecture, business process management, and full life cycle delivery. He has served as a subject matter expert and SOA strategist for Fortune 500 companies and brings expertise to assist clients in developing a roadmap for achieving value from investments in SOA. Mr. Calloway has a B.S. in Aerospace Engineering from the University of Notre Dame.

John Carini
CEO and Chief Software Architect, iEnterprises
As the primary architect of iEnterprises’ wireless SaaS CRM application Mobile Edge, John Carini is responsible for working closely with iEnterprises’ clients to mobilize various CRM products including Netsuite, Sugar CRM, Siebel and Lotus Notes- based CRM applications on multiple wireless handheld devices. Mr. Carini has more than 12 years of experience in innovating CRM applications, with the last four years dedicated to wireless CRM. Mr. Carini is focused on both strategically mapping and provisioning mobile SaaS applications for small and medium sized businesses, as well as scaling on demand applications for the enterprise. He is closely involved in evaluating the business and technical viability of bridging enterprise applications to new platforms and handheld devices for iEnterprises’ global SaaS partners and customers

Timothy C.K. Chou
Lecturer, Stanford University
Nearly ten years ago Timothy Chou became the President of Oracle On Demand. As one of the early pioneers in enterprise applications delivered on demand he drove the fastest growing business at Oracle. Based on his experiences he published a landmark book, “The End of Software”, which five years ago foretold much of the recent excitement in SaaS. More recently he has returned to Stanford University to teach the world’s first class on software powered businesses. He also joined the Board of Directors of Blackbaud (NASDAQ: BLKB) and earlier this year published a new book on cloud computing. Based on a series of lectures at Stanford University “Cloud: Seven Clear Business Models” discusses cloud computing from a business perspective. It serves as an easy-to-read, introduction to cloud computing for anyone who builds, sells or purchases applications or infrastructure delivered as a cloud service. The book is full of examples and stories from many of the leaders in the field. You'll be amused to even find a story about Brad and Angelina. Timothy has also co-founded three new businesses and continues to provide counsel to traditional software companies moving to delivering their software as a service.

Ken Comée
President & CEO, Cast Iron Systems
Since joining Cast Iron Systems in April 2005, Ken has driven a ten-fold increase in revenue and new customers, making Cast Iron the leader in Software-as-a-Service (SaaS) integration. Integration is critical to the rapid evolution from legacy applications to fully cloud-enabled business solutions. With over 20 years of success as an executive in high-technology companies, Ken continues to drive innovation at Cast Iron with the transformation from a provider of integration appliances to an innovator in cloud computing.
Ken's tenure with other pioneering collaborative and on-demand software companies has contributed directly to Cast Iron's success. At CollabNet, the leading provider of solutions for distributed software development, Ken was instrumental in transforming the company's strategy from an Open Source service model to a SaaS application sales model. During his four years at CollabNet, revenue increased over 400 percent and the customer base doubled annually.

Kirk Crenshaw
Director, Online Marketing, Appirio
Kirk is a recognized expert in the field of online demand generation for HighTech B2B companies and has created strategies for firms with as few as five employees to global organizations including Salesforce.com. Kirk currently leads online demand generation strategy and execution at Appirio, a products and services company that helps enterprises accelerate their adoption of on-demand, and is the fastest growing partner of Salesforce.com and Google. Prior to Appirio, Kirk founded RevCatalyst , a marketing services company focused on helping growing B2B companies develop, plan and implement high quality demand generation operations. Kirk developed an expertise in sales process and sales execution from his experience at CRM, mobility and collaborative solution oriented companies (OnStation, Avantgo, and Covia).

Elliot Curtis
Director, North America Hosting Partner Channel, Communications Sector, Microsoft
Elliot Curtis serves as Director of the North America Hosting Partner Channel in the Communications Sector at Microsoft. In this role, Elliot is focused on driving Microsoft’s strategy for enabling Service Providers and Software Services companies to improve their competitive position with new market offerings, increased revenues and reduce operating costs. Elliot is also responsible for developing field execution plans and licensing policy as they pertain to Software Services. Elliot has spent 10 years at Microsoft, during which time he helped establish the Communications Sector industry vertical and focused on solution adoption among enterprise Telecommunication customers. For the past five years he has managed the rapid growth of the US Hosting business from $40M to over $300M. Prior to joining Microsoft, Elliot spent two years in a Business Development role with the Spectrum Technology Group, where he was responsible for growing the partnership with Microsoft’s Southeast District. Before this role, Elliot spent 4 years building and growing American Data Networks, a company focused on designing and implementing Metropolitan Area Networks for Nortel.

Chuck Dietrich
CEO, SlideRocket
Chuck Dietrich is the CEO of SlideRocket. SlideRocket has reinvented presentations allowing users to create living presentations that are engaging, measurable, and easily managed and distributed. Prior to joining SlideRocket, Chuck had a 9 year tenure at Salesforce.com and was most recently the General Manager & Vice President, Salesforce Mobile, which mobilizes Salesforce CRM, custom, and Force.com applications. Dietrich also had responsibility for the company's strategic alliances with carriers and mobile device providers, including Apple, Motorola, Nokia, RIM, AT&T and others. Prior, Dietrich held a variety of leadership roles including building salesforce.com's consulting, marketing and product alliances programs and building out foreign distribution. Dietrich holds a BA from University of Colorado in Economics and an MBA from University of Utah.

Scott Donahue
Principal, TripleTree, LLC

For the past 15 years, Scott has delivered a wide variety of strategic analysis and business development expertise to top technology firms. Having served both in operational, investment, and advisory roles during his career, Scott has built deep knowledge in IT operations and services delivery approaches including: utility computing; heterogeneous data center operations; storage infrastructures; telecommunications and wireless operations management/OSS; and service-oriented architectures.

Most recently, Scott was vice president and lead analyst at Tier1 Research, a Wall Street independent research provider focusing on IT infrastructure where he demonstrated thought leadership and provided technical and financial analysis on a wide range of companies including buy/sell recommendations on over 25 top public software firms. Prior experience includes both work in venture capital focused on driving investments in technology and telecommunications services and in operational and management roles at start-up and leading technology firms including a subsidiary of ADC Telecommunications.

Scott earned his B.A. in Economics from UC Santa Barbara and his M.B.A. with Distinction from the University of Michigan.

John Engates
Chief Technology Officer, Rackspace Hosting
John Engates is Chief Technology Officer at Rackspace Hosting. His role at Rackspace is to drive the innovation and development of services and technologies that will benefit Rackspace's hosting customers around the globe. Currently, Engates is focused on Rackspace's efforts to bring a full suite of cloud hosting services to market to complement their managed hosting and software-as-a-service offerings. Engates has been at Rackspace since August of 2000. Prior to joining Rackspace, Engates was one of the founders of Internet Direct, one of the first Internet service providers in Texas. Engates is a graduate of the University of Texas at San Antonio and holds a B.B.A. in Accounting.

Jeff Erramouspe
President, Manticore Technology
Jeff Erramouspe has over 20 years of management experience in both entrepreneurial and Fortune 500 technology companies. Jeff joined Manticore Technology from Digby, where he was VP of Market Development, and was the co-founder and CEO of Deepfile Corporation (now called StoredIQ), a leading provider of file management solutions for e-discovery and corporate compliance. Prior to founding Deepfile, he was a venture fellow at AV Labs, the seed-stage fund associated with Austin Ventures, where he provided executive leadership to several portfolio companies. During this period, Jeff was recruited by the Foundation for Entrepreneurial Excellence to be an adjunct professor for entrepreneurship at the University of Texas Graduate School of Business.

Basil Fedynyshyn
VP, Platform Management, Home Equity Group, Wells Fargo

Basil Fedynyshyn is Vice President Platform Management for the Home Equity Group of Wells Fargo.  He is responsible for defining strategies, preparing platform roadmaps and leading delivery of technology capabilities. Over the past 4 years, Basil has defined and directed the deployment of Salesforce.com across multiple business units, creating a best practices center of excellence to facilitate a scalable, integrated environment to meet the complex needs of both Business and IT. 

Prior to Wells Fargo, Basil held senior IT management roles with Providian Financial and NextCard.  He also has led technology management consulting practices for Price Waterhouse and MCI as while as a product manager role with Walker Interactive.  Basil has significant experience planning for and delivering emerging technologies. He holds a Bachelor of Science degree in Industrial Engineering from Lehigh University.

Malcolm Friedberg
Co-founder & Principal, Left Brain Marketing
Malcolm Friedberg is a co-founder and Principal with Left Brain Marketing, a vendor-agnostic marketing automation consulting firm. He first became involved in marketing automation in 2004 when he was running marketing for a leading financial services company and brought in Eloqua. Since that time, he’s consulted for numerous companies, including Apple, InsideView, LogiXML, and TELUS. He is a former CMO with 20 years of marketing experience. He’s built marketing departments from the ground up, managed large teams and budgets, and developed programs for a wide variety of media. Malcolm is a California-licensed attorney, published author (Why We’ll Win) and has been nominated for an Emmy Award.

Ismael Chang Ghalimi
Chief Executive Officer, Co-founder, Intalio
Ismael Chang Ghalimi is a passionate entrepreneur and fervent industry observer, founder and CEO of Intalio and producer of the Office 2.0 Conference. Ismael serves as an advisor or board member for several high-tech companies, including 3TERA, Buzzgain, EchoSign, Egnyte, EveryTrail, Intellimaker, Move & Play, Muchobene, and Presdo. Ismael holds an Engineering Degree from Ecole des Mines de Nancy, and actually spent six weeks as a coal miner in Europe's deepest mine. Ismael is a professional scuba diver, instrument-rated airplane private pilot, helicopter student pilot, and American V-Twin rider. Ismael lives with his wife, daughter, and son in Palo Alto, CA. Ismael also spends a week a month in Tokyo, Japan, and a fair amount of time in Red Carpet Lounges around the World.

Mark Gorenberg
Managing Director, Hummer Winblad Venture Partners

Mark Gorenberg, Managing Director, joined Hummer Winblad Venture Partners in 1990. He has served as a board member for start-up and public software companies, including AdForce, HomeGrocer, NetDynamics and Scopus Technologies. Currently, he serves as a Director of Aria Systems, Cenzic, Infopia, ontheFRONTIER, Omniture (NASDAQ: OMTR), Replay Solutions, and Sonatype.

Mark is also a member of the Board of Trustees for Massachusetts Institute of Technology Corporation and The H. John Heinz III Center for Science, Economics and The Environment.

Prior to joining Hummer Winblad Venture Partners, Mark managed a number of new media areas and was a member of the original SparcStation I team at Sun Microsystems. He received a BSEE from the Massachusetts Institute of Technology, an MSEE from the University of Minnesota, and an MS in Engineering Management from Stanford University.

Matt Holleran
Partner, Emergence Capital Partners
Matt Holleran is a Venture Partner at Emergence Capital Partners. Emergence is the only venture capital firm that is 100% focused on the cloud application and SaaS markets. Matt sources new investment opportunities and works with select portfolio companies to accelerate their success. He is a board member of ServiceMax, the cloud field service company. Matt is an expert in cloud application and SaaS business models and cloud ecosystems. He has specific knowledge and a unique network that entrepreneurs use to select and leverage cloud platforms, marketplaces and ecosystems. Prior to joining the firm, Matt’s team started and built the AppExchange and Force.com ecosystem at salesforce.com. He advises cloud platform companies and consults with private companies on whether and how to work with them.

Jeff Kaplan
Managing Director, THINKstrategies
Jeff Kaplan is the Founder and Managing Director of THINKstrategies, a strategic consulting firm that helps IT enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies. Kaplan is also the founder of the Managed Service Showplace® and Software-as-a-Service (SaaS) Showplace® free, online directories. THINKstrategies' online directories provide an easy-to-use listing of SaaS solutions by application and MSPs by service category, and extensive information and insight about industry best practices to help organizations fully leverage the growing array of SaaS solutions and managed services.

Christopher Keene
CEO, WaveMaker
Christopher Keene (www.keeneview.com) is the CEO of WaveMaker Software. WaveMaker is the first Open-source Platform as a Service (OPaaS) for developing cloud-ready applications. WaveMaker is backed by a 10,000-strong open source developer community and has been selected by IBM as part of IBM's Cloud Quickstart Program. Chris sits on the boards of Kapow and Reportive. In 2006, he was a professor of entrepreneurship at INSEAD in Paris. Previously, he was the founder and CEO of NASDAQ-listed Persistence Software, and has worked at McKinsey & Company, Hewlett Packard and Ashton Tate. Chris is an avid open water swimmer, extreme skier and middling steel string guitar player.

Dr. M.A. Ketabchi
President, CEO and Founder, Savvion
Dr. Ketabchi is well known for his pioneering research in business process management technologies and methods, process centric domain-oriented business solutions, object-oriented database management systems and application development technologies. Over the last 20 years he has published and presented extensively in these areas and has made significant contributions to advancing the state of the art and technologies in BPM and process centric domain-oriented business solutions.
Dr. Ketabchi was a Full Professor at Santa Clara University and the director of the Object and Multimedia Technologies Research Laboratory when he founded Savvion in 1994. Under his leadership Savvion launched the first BPM product in the market in 1999, has built a strong customer base consisting of leading enterprises around the World, and has reached profitability and growth.

Kim Patrick Kobza
President & CEO, Neighborhood America
Kim Patrick Kobza is a co-founder of Neighborhood America and has led the company through its growth and development since 1999. Mr. Kobza developed many of the original concepts on which the company is founded, helps drive its ongoing vision, and is responsible for revenue growth. 

Mr. Kobza has had a diverse career characterized by involvement in leadership practices and community building. His background includes education and practice in economics, business, and law.  Through this knowledge and experience, he has also authored extensively to promote ‘know-how’ for community leadership. 
He frequently speaks on the importance of leadership and community building and participates in ongoing education and leadership opportunities with many national leadership organizations, including the Harvard Executive Leadership series on Cross Boundary Collaboration. He is also actively involved in basic research and national discussion groups in the emerging industry of network science, including the Value Networks Consortium.

Mr. Kobza holds a J.D. from Wayne State University; B.S. degrees from Central Michigan University in the areas of Economics, Mathematics and Earth Sciences.

Bob La Loggia
President, StormSource Software
Bob’s career in technology spans over 20 years.  Bob began his career with Accenture, specializing in systems development for government applications. After working with Accenture for 5 years, he left to start his first venture, a fitness tracking system call the Pocket Personal Trainer.

He later served as CTO for an e-commerce pharmaceutical distribution company in which he led in the development of a large-scale e-commerce and brick-and-mortar implementation.

Bob also co-founded an online education firm, heading up the development of an online course registration, information sharing, and student information tracking system. 

In 2001, Bob co-founded StormSource Software, a SaaS provider. Since its inception, Bob has built its online appointment scheduling application, Appointment-Plus, into the industry leader, with over a million appointments being scheduled through the system every month. With clients ranging from very large corporations including Pepsi, Nissan, Dow, Georgia-Pacific, Nike and others, to sole proprietorships, Bob has gained considerable knowledge in on-demand pricing strategies.

Erik Larson
Senior Director, Marketing & Product Management, Business Productivity Business Unit, Adobe Systems, Inc.
As Senior Director of Marketing and Product Management for Adobe's Business Productivity Business Unit, Erik Larson is responsible for building, accelerating, and operating many of Adobe's new and existing Software as a Service (SaaS) offerings. This includes Acrobat.com, Adobe's set of online services that is targeted at the document collaboration needs for small and medium enterprises. Previously, Erik was Director of Product Management for Breeze and the Flash Media Server at Macromedia (acquired by Adobe in December 2005) where he grew both product lines from new businesses to industry leadership in the conferencing/training and video streaming markets. Erik joined Macromedia in early 2000 focusing on bringing new products to market, including Macromedia Contribute, a collaborative website authoring product. Earlier, Erik served as Captain and civil engineer in the US Air Force.

Lars Leckie
Principal, Hummer Winblad
Lars is a Principal at Hummer Winblad and has played a key role in the firm’s investments in Aria Systems (SaaS billing and customer management) and vKernel (Virtualization Infrastructure). Prior to joining Hummer Winblad Venture Partners in 2006, Lars was involved in founding and operational roles at start-up companies. He was a co-founder of AutoFarm (now Novariant), a company focused on GPS and robotics. Lars was in charge of strategy, product marketing, business development and building the sales team across three continents. Lars has also been involved with the founding team of SportBug, a GPS and Internet fitness company. While Lars spends less time programming now, he started his technical career coding and hacking computer games. He is the holder of several US patents. Lars is an avid sailor and a former member of the Canadian Sailing Team. He represented Canada sailing Snipes in the Pan American Games as well as other international events.

Andrew Leigh
Director of Product Marketing, salesforce.com

Andrew Leigh is Director of Product Marketing focused on Integration at Salesforce.com. He is responsible for driving the strategy and messaging of how customers integrate external applications with Salesforce.com. Andrew brings over 15 years of experience in enterprise applications to Salesforce.com. Previously he led solution strategy for the NetWeaver platform for SAP CRM including enterprise integration, SOA architectures, and business process management. Prior to SAP, Andrew led product marketing teams for the CRM platform and analytics solutions at Peoplesoft. He was an early adopter of unified CRM platforms with a focus on business process orchestration, web services integration, and business analytics. Andrew has spent over 10 years working with CRM customers to maximize the return on their investment through extending their front office processes and integrating disparate environments. Andrew is a graduate of UCLA and began his career as a process consultant with Accenture LLP.

Jason Lemkin
CEO, EchoSign
Jason Lemkin is CEO and co-founder of EchoSign. His operational experience spans the business development, sales, legal, human resource, and finance fields. Lemkin previously was an EIR at Storm Ventures and served as President, Chief Business Officer, and co-founder of NanoGram Devices, a nanotechnology pioneer that is now a subsidiary of Greatbatch, Inc. He previously served as Vice President, Corporate Development at NeoPhotonics Corporation; and as Senior Director of Corporate Development at BabyCenter.com, the leading internet company in its category and now a subsidiary of Johnson & Johnson. Lemkin also served as corporate counsel to leading technology companies at Venture Law Group, and as a management consultant at Pathway Ventures. He holds a B.A., Magna Cum Laude from Harvard University; a J.D., Order of the Coif, from U.C. Berkeley; and completed the Stanford Graduate School of Business’ Executive Management Program.

Bill Loss
Co-founder & CEO of WebApps, Inc. a.k.a SaaS.com
Bill Loss is co-founder & CEO of WebApps, Inc. a.k.a. SaaS.com, formed in 2001 with a group of senior software architects, and specializes in delivering Software as a Service (SaaS). Bill focuses on developing and expanding SaaS.com’s two business lines, which include a pre-existing set of Human Resource centric applications offered under a private-label model, and a pure multi-application, multi-tenant delivery platform that can be coupled with business logic, application-specific workflow, and proprietary data to be delivered as a complete SaaS solution. Before SaaS.com, Bill co-founded an online advertising firm that was later acquired by a public company. Prior to that, he played a key management role for more than five years with a Fortune 50 international trading conglomerate. Bill earned his Bachelor’s degree with an emphasis in operations management in 1991 from Susquehanna University. Responsible for strategic vision of the company, Bill also ensures all internal controls and corporate initiatives are met. Bill resides in New Jersey with his wife Myra and two daughters.

Pankaj Malviya
Founder & CEO, LongJump

Serial entrepreneur Pankaj Malviya has 15 years experience in enterprise software design, development, and implementation for Fortune 500 companies. In 2003, he founded LongJump’s parent company Relationals Inc., a provider of a flexible, scalable, on-demand CRM platform to more than 400 enterprise companies such as Gannett, Nielsen, HGTV, and The Food Network; rapidly-growing Relationals is doubling revenues year-over-year. In 2006, Pankaj conceived of the idea and founded LongJump, an early Platform-as-a-Service (PaaS) offering that combines a catalog of highly customizable, interconnected, on-demand business applications. One of the first cloud computing vendors, LongJump’s PaaS solution is helping companies reduce the time and cost of developing and delivering custom database-driven applications. Gartner recently named LongJump as the only proven application cloud platform a “Cool Vendor” in cloud computing.

Matt McConnell
Chairman, President and CEO, Knowlagent
Matt is chairman, president and CEO of Knowlagent. Matt co-founded Knowlagent in 1995 with a vision of helping clients improve the service that they deliver to their clients by improving the performance of their customer service agents. Now, over 200,000 Knowlagent users around the world use Knowlagent's call center agent management software every day. This on-demand software has been a driving force behind the success of sales, service and collections organizations within Fortune 500 and mid-market companies for 13 years. Matt provides the leadership for making Knowlagent the standard for managing agents in the call center with a laser focus on three tenets: simplify, scale and serve. Matt is the author of the book Customer Service at a Crossroads and holds eleven software patents. He graduated from the Georgia Institute of Technology in 1994 with a bachelor's degree in industrial and systems engineering.

William S. McNee
Founder & CEO, Saugatuck Technology

Mr. McNee is the President and CEO of Saugatuck Technology, a strategy consulting and subscription research and advisory firm focused on emerging IT markets. Most recently, Mr. McNee has helped spearhead the firm's research into evolving business models as a result of the shift to software-as-a-service (SaaS), open source and utility computing - published through the firm's complimentary Research Alerts as well as its' premium research deliverables. Prior to founding the firm in 1999, Mr. McNee spent eleven years with Gartner, Inc., most recently as Group Vice President and Research Fellow, responsible for guiding the firm's overall research strategy. A recognized expert in enterprise software and related business/IT services, Mr. McNee spent five years leading Gartner's Business/IT Management practice as its Director of Research, focusing on CIO governance, IT sourcing models and e-commerce management strategies. A frequent speaker at industry conferences, Mr. McNee has published hundreds of articles and consulted with thousands of user and vendor clients over the years, throughout the world. Prior to Gartner, Mr. McNee held strategic planning, business development and marketing positions at CBS, HBO, Comshare and the Institute for Social Research. Mr. McNee is a Board or Advisory Board member for a number of emerging and established technology companies as well as the Westport Public Library. Mr. McNee is a University of Michigan alumnus and has completed graduate work in economics at New York University.

Jon Miller
VP Marketing, Marketo

Jon leads strategy and execution for all aspects of corporate communications, demand generation, brand, and product for Marketo (where he eats his own dog food and practices what he preaches). Jon explores best practices in demand generation, lead management, and online marketing in his popular blog, Modern B2B Marketing, and is a frequent columnist and speaker at industry events. Before co-founding Marketo, Jon was a vice president at Epiphany, a CRM strategist at Exchange Partners, and a strategic consultant for Gemini Consulting. Jon graduated Magna Cum Laude in Physics from Harvard College and has an MBA from the Stanford Graduate School of Business.

Dave Mitchell
Director, Strategy & Emerging Business ISV and Developer Relations

Dave is responsible for the defining the strategy for ISV and Developer Relations worldwide including Business Partner, IT Professional and Academic programs. Dave is also responsible for the ISV & Developer activities in emerging business areas such as Cloud Computing and growth countries. In this capacity, Dave also frequently interacts with the venture capital and analyst community. Currently based in Somers, New York, Dave has held a number of international positions during his career at IBM. Dave has been involved in IBM's web and application hosting business for more than 12 years. His previous roles include Program Director for Software as a Service, Global Offering Manager for IBM e-business Hosting Services, EMEA Intranet Solutions Manager and UK Internet Marketing Manager.

Lew Moorman
President, Cloud Division and CSO, Rackspace Hosting

Lew Moorman is instrumental in driving strategic planning, product development and new business initiatives for Rackspace. He joined the company in April of 2000 and has served a variety of strategy and marketing roles throughout the company's growth. He lead Rackspace's move into cloud hosting and cloud applications with the launch of The Rackspace Cloud and the acquisition of webmail.us.  Lew has built the company’s cloud services into the fastest growing portion of the business and home to more than 40,000 customers. Before joining Rackspace, Lew held positions at the management consulting firm McKinsey & Company, advising a variety of high technology clients on critical strategic issues.

Lincoln Murphy
Managing Director, Sixteen Ventures
Lincoln Murphy is Founder and Managing Director of Sixteen Ventures, where he brings over 15 years experience in on-demand product development, revenue modeling and Business Architecture. Since the early 1990's, Lincoln has been involved in network-centric and On-Demand Business Models, where Software-as-a-Service (SaaS) is the latest incarnation and an exclusive focus of his since since 2004. Working with clients of all sizes, from SaaS pure-plays to large legacy software vendors transitioning to SaaS, Lincoln helps vendors recognize and execute on the unique opportunities to generate or enhance revenue through the SaaS Business Architecture. Lincoln is a frequent contributor and thought leader in the SaaS industry through his presentations, speaking engagements, published articles and popular blog (http://saasrevenue.com/blog).

Bobby Napiltonia
Senior Vice President of Worldwide Channels and Alliances, salesforce.com

Bobby Napiltonia is the senior vice president of worldwide channels and alliances at salesforce.com.  He was previously vice president and general manager of worldwide channels and alliances for BEA Systems, Inc.  At BEA, Napiltonia directed strategy and business models for the company's worldwide alliance partners including Intel, Computer Sciences Corp., Accenture, Hewlett Packard Co., EMC, Wipro, Tata Consultancy Services and Electronic Data Systems.  Napiltonia also created new business engagement models with global system integrators, software vendors and launched a formal Reseller Program in the United States.  Prior to BEA, Napiltonia was CEO, president and founder of State Software Inc., a start-up company selling a software platform for enabling Web applications.  Prior to this, Napiltonia spent 12 years in senior management positions working in a variety of channels at Creative Labs and D&H Distributing.
Napiltonia was recognized by CMP Media's VARBusiness magazine as one of North America's Top Channel Executives in 2005 and 2007. 

Tyler Newton
Partner & Research Director

Tyler Newton is a Partner at Catalyst Investors, a growth private equity firm based in New York City that provides capital to middle market companies in the media, communications and Internet sectors. Tyler leads Catalyst’s research efforts. He is responsible for evaluating industry sectors, formulating sector investment strategies and providing strategic support to Catalyst portfolio companies. He also evaluates and leads portfolio investments, with a focus on business services, internet content and wireless infrastructure. Tyler serves on the boards of Codero (as Chairman), MINDBODY and Catalyst Repository Systems, and previously served on the boards of Aplus.net (sold to Deluxe Corp), TCP Communications (sold to Global Tower Partners), Oneida Broadband (sold to Sprint) and Nine Systems (sold to Akamai Technologies).

Morris Panner
CEO, OpenAir, Inc.
Morris Panner is CEO of OpenAir, Inc., an on-demand enterprise software company and independent subsidiary of NetSuite Inc (NYSE: N). During his tenure, OpenAir has received numerous honors and distinctions, including being named the "Best Business Software Solution" at the 2008 SIIA CODiE awards, the Deloitte & Touche Fast 500 in 2005 and 2007, as well as one of the Fastest Growing Private Companies in Boston in 2006 and 2007. Morris is co-Chairperson of the Board of the Software Division of the Software and Information Industry Association, and on the Board of the Washington Office on Latin America, a social justice advocacy organization. A graduate of Yale and Harvard Law, Morris speaks and writes widely on technology and entrepreneurship and has been featured in Fortune, BusinessWeek and The New York Times.

Simon Peel
SVP, Strategy, Cast Iron Systems
Simon Peel is Senior Vice President of Strategy for Cast Iron Systems, the leading SaaS integration provider with the ability to expedite the integration of on-demand to on-demand and on-premise applications. He has 18 years of experience and expertise in business and product strategy, along with devising high-impact go-to-market plans for SaaS and enterprise solutions. He is a frequent speaker at conferences, including OpSource SaaS Summit 2008, Dreamforce 2008 and SIIA OnDemand US 2008, and other industry events on a wide range of topics including technology and business strategy. Mr. Peel’s articles on the evolution of SaaS are published frequently and he is often used as a resource by the press. He is also a founding member of the Silicon Valley Product Management Association (SVPMA).

Sanjay Popli
Vice President, Corporate Strategy, LiveOps
Sanjay Popli is Vice President of Corporate Strategy at LiveOps, a leader in cloud based delivery of business solutions. By providing both a “Cloud Computing” and “Cloud Sourcing” platform, LiveOps has innovated with an on-demand solution for enterprises to optimize their technology infrastructure and human based processes. In addition to leading the charter for developing LiveOps’ vision and strategy, Sanjay has held the role of Vice President and General Manager for their Cloud based platform for enterprises. Prior to LiveOps, Sanjay was the Vice President of Marketing & Business Development at Salesforce.com and was responsible for all go-to-market aspects of their on-demand solution for customer service and support interactions. Additionally, he has held management roles at Alcatel / Genesys Telecommunications and has advised Fortune 100 CEO’s at the management consulting firm of A.T. Kearney.

Ashwin Rangan
Chief Products Officer, MarketShare Partners
Since 2007, Ashwin has served as Chief Products Officer for LA-based MarketShare Partners (MSP), a strategic decision sciences firm focusing on maximizing revenue through advanced portfolio strategy formulation, resource allocation optimization, Marketing optimization and maximizing customer equity. MSP’s customers are typically Chief Marketing Officers (CMOs) and Brand-stewards of some of the world’s most valuable and prestigious Brands.

Previously, Ashwin served as the GM & CIO of Wal-Mart Global and walmart.com in Brisbane, California. Prior to Walmart, he served as the CIO for Conexant Systems in Newport Beach, California.

Ashwin is certified by the Directors' Institutes of both UCLA and USC. He serves as an Advisor and Director on the Boards of a handful of promising young Technology companies.  He is a Board member of the Southern California Chapter of the Society for Information Management (SoCal SIM).

Ashwin earned a Masters degree in Industrial Engineering and Management and a Bachelors degree in Mechanical Engineering. He is a certified professional in various fields of IT, and is the author of a recently published book entitled “Tomorrow’s CIO:  Strategic Conversations that align IT with the Board Room.”

Michael J. Riegel
Vice President – IBM Software Developer Relation
Michael currently serves as Vice President of Marketing and Operations for IBM’s Software Developer Relations Business. In this role he directs the marketing, operations, and marketplace engagement with IBM’s 10,000+ software partners around the world, and leads IBM’s efforts to work with software partners in key industry verticals to advance the IBM Smarter Planet strategy. Most recently, Mike served as Vice-President of Sales for IBM’s Business Continuity and Resiliency Services business. In this role he lead sales globally to advise clients on the operational and information based risks their firms face, and the strategies required to protect their firms and ensure success for the long-term. Prior to his current role, Michael served as the IBM Vice-President/CEO of Arsenal Digital Solutions, which he was appointed to in 2007 as IBM acquired Arsenal and brought it into its Global Services division. As CEO, Michael lead the integration and scale-out of Arsenal as it expanded globally to more than twenty countries, and lead the efforts to deliver on the company’s mission of becoming the leading provider of cloud based information protection services globally.

John Rowell
Chief Technology Officer, OpSource, Inc.
Over the past decade, Mr. Rowell has held senior management positions with leading hosting, telecommunications, and Internet services companies. He has extensive experience building, operating, and managing complex global IT infrastructure systems that are able to scale to meet dynamic business requirements.
Prior to co-founding OpSource, Mr. Rowell led a team of over 500 people as Vice President of Operations for Metromedia Fiber Network (MFN). He was responsible for the delivery of managed services and the operation of the MFN data centers in the Americas, supporting leading enterprise customers including BP Amoco, Deutsche Bank, JP Morgan Chase, Microsoft, Paramount, and Sony. He joined MFN through the acquisition of SiteSmith, where he was Vice President of Operations.
Before joining SiteSmith, Mr. Rowell was Director of Enterprise Services for UUNET Technologies, where he led the team responsible for the design, implementation, and ongoing support of large-scale enterprise environments in an outsourced model. Clients included AutoNation, Disney, The Go Network, Levi Strauss, Marriott International, mySap.com, Sony Playstation, and Symantec.
Mr. Rowell holds a B.S. from the University of Alabama and attended the masters program for engineering management at George Washington University.

Treb Ryan
Chief Executive Officer & Founder, OpSource, Inc.
Since 1996, Mr. Ryan has been instrumental in defining and creating services organizations that improve the quality and reliability of the technology infrastructures businesses depend on for communications and commerce.
Prior to co-founding OpSource in 2002, Mr. Ryan was President of the Americas for Metromedia Fiber Network (MFN). He was responsible for integrating the sales and delivery organizations of the company's Internet businesses-hosting, IP networking, and managed services. Under his leadership, MFN customers included BP Amoco, JP Morgan Chase, Sony, Microsoft, and Mercedes-Benz. Mr. Ryan joined MFN from SiteSmith, a company that he co-founded in 1999 and ultimately sold to MFN the following year in a deal valued at $1.4 billion.
Mr. Ryan has been a guest speaker at numerous industry events, including CIO, venture capital, Internet, hosting, and software conferences. He attended UCLA and is an advisor to the UCLA CLAS fund.

Jeffrey Saling
Senior Vice President, Global Sales

Jeffrey Saling is senior vice president of Global Sales at Callidus Software. Jeff has been with the company for over 5 years.
Over his career, Jeff has worked with start-ups and managed technology-based businesses. He specializes in SaaS and On-Demand transitions for on-premise (perpetually or term licensed) software companies seeking to enter the SaaS / OnDemand (web-based) arena. Prior to working with Callidus, Jeff was vice president at Chordiant Software, senior manager at Accenture, and vice president of operations at Vehicle Information Network.
Jeff holds a Bachelor of Science degree in Business Administration, Production & Operations Management, from California State University, Hayward (East Bay).

Matt Shanahan
Senior Vice President, Strategy, Scout Analytics
Matthew Shanahan brings Scout Analytics nearly 25 years of experience in the technology industry, recently serving as Chief Marketing Officer of Teranode Corporation, where he helped to establish the company as the thought leader for informatics infrastructure in the life sciences industry. In addition to his tenure at Teranode, Shanahan was the original product manager at Documentum and spent 10 years in executive roles until the company was acquired by EMC. Prior to Documentum, Shanahan was a manager at Accenture specializing in advanced enterprise architectures for Global 500 companies. Shanahan earned a Bachelor of Science in Electrical Engineering and an Master of Science in Electrical Engineering from the University of Washington.

James Sheward
Chief Executive Officer, Co-Founder & Director, Fiberlink

Jim Sheward is Chief Executive Officer, Co-founder and Director of Fiberlink. Mr. Sheward is recognized for building a strong team of technology professionals and securing the funding that has enabled Fiberlink to become a leading provider of mobile workforce software and services. Under Mr. Sheward leadership, Fiberlink has grown into a profitable, customer-focused company that is changing the way enterprises think about mobile computing.

Recognizing the growing importance of productivity and the need to protect corporate resources by securing mobile workers, Mr. Sheward has created a strategy and vision for Fiberlink that leverages best of breed security products and access options and combines them into an easy to use mobile working solution. Mr. Sheward is on the board of the Mastery Charter High School Foundation, DotPhoto and the Eastern Technology Council and recently chaired a committee at The Children's Hospital of Philadelphia.

Before co-founding Fiberlink with Paul Russell in 1991, Mr. Sheward was the Western Regional Sales Manager for Systems Industries. Mr. Sheward received a dual degree in economics and communications from the University of Virginia

 

Zorawar Biri Singh,
Vice President, Enterprise Initiatives Cloud Computing, IBM

Biri is currently Vice President, IBM Enterprise Initiatives Cloud Computing, where he is helping lead IBM’s corporate wide strategy and solutions for cloud computing and internet scale out infrastructure.  

Biri brings over 18 years global experience as a leader and entrepreneur in the media/advertising, industries to his role at IBM. He has a substantial background in enterprise software, middleware, data center, and communications/networking.

Biri joined IBM through it’s acquisition of Encentuate, Inc. where he served as President  & CEO.  Encentuate was a leading vendor of identity and access management security software solutions and was acquired by IBM Software Group’s Tivoli division in 2008.

 

Mark Symonds
CEO & President, Plex Systems, Inc.

Mark Symonds is president and CEO of Plex Systems, Inc., developers of Plex Online™, on-demand software for the manufacturing enterprise that integrates and manages all operations within a single facility or an entire manufacturing enterprise from anywhere, at anytime. Symonds has been a key driver of the sales growth of Plex Online. Prior to Plex Systems, Symonds was with O/E Systems, a regional IT leasing and services firm, where he created the company's enterprise solutions division. Under his direction, the division grew from a single employee to more than 70, providing e-commerce and Internet solutions to Fortune 500 companies such as Kmart Corporation, DaimlerChrysler, Ford Motor Company and Microsoft. During this time Symonds also served on Microsoft's e-commerce advisory board and provided guidance on products and services for Microsoft customers.

Tien Tzuo
Founder and CEO, Zuora

Tien Tzuo joined Zuora after 9 years at salesforce.com. Tien was one of the “original forces” at salesforce.com, which he joined in 1999 as the 11th employee, when the company was still operating out of a house on Telegraph Hill in San Francisco. In his 9 years at salesforce.com, Tien built salesforce.com’s original billing system and held a variety of executive roles in salesforce.com’s technology, marketing, and strategy organizations, including building out the product management & marketing organization, serving as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.

Mark Trang
Director of ISV & Platform Marketing, salesforce.com

Mark Trang is Director of ISV & Platform Marketing at salesforce.com. He is responsible for helping developers, entrepreneurs and ISVs build Software-as-a-Service (SaaS) applications using the Force.com platform and go-to-market as a salesforce.com partner.

Prior to joining salesforce.com, Mark co-founded CogentWare, a SaaS startup, serving as VP of Product Management. Previously, he was a founding employee and marketing executive at SupplyAccess, a venture-backed supply chain software company.  He began his career at Deloitte Consulting where he implemented enterprise software technologies at Fortune 500 companies. Mark is a frequent industry speaker and sits on the board of the SIIA Netgain Steering Committee. Mark graduated as a Regents Scholar with a B.A. in political science from UCLA and an M.B.A. from the UCLA Anderson School of Management.

Phil Wainewright
CEO & President, Plex Systems, Inc.

Phil Wainewright is CEO of strategic consulting firm Procullux Ventures and an influential commentator and strategist on Internet computing and its impact on business. He specializes in on-demand services (SaaS), services architectures (SOA) and Web 2.0/Enterprise 2.0, and has closely observed the evolution of SaaS and webware ever since he founded the ASPnews.com website in 1998 to track the then nascent ASP industry. In his work, he focuses on identifying the practical business applications (or shortcomings) of emerging technology innovations. He makes his findings available via private consulting, published research, public speaking, webcasts and blogging. His blogs include the ZDNet Software as Services blog and the Loosely Coupled blog, he is a member of the Enterprise Irregulars network and a contributor to the FASTForward Blog.

Benjamin Wesson
Vice President, Product Management, Antenna Software

Benjamin Wesson is responsible for the development and management of Antenna Software’s mobile platform which enables customers to deploy mobile business solutions with complete flexibility, security and control. Wesson has a deep understanding of the business and technology needs of enterprise customers and brings 15 years of enterprise product management, marketing, and engineering experience to the Antenna team. Prior to joining Antenna, Wesson was a vice president of product management at Dexterra (which was acquired by Antenna in June, 2009), director of product management at salesforce.com and a senior strategist at PeopleSoft where he drove the vision, development and go-to-market strategy for mobile products company wide. Wesson has also held senior product management and engineering positions at Siebel Systems.

Michael West
Vice President, Saugatuck Technology

Michael West is Vice President with Saugatuck Technology. His areas of research and consulting expertise include Cloud Computing, “Enterprise Ready” SaaS, ISVs in transition to SaaS, Cloud Development platforms, SaaS Integration, Social Computing platforms, and GRC. In 2000, Mr. West joined Saugatuck as an early co-founder after leaving Gartner, Inc., where he served as Vice President and Research Director. In 2004-5, Mr. West spent a year in Washington, D.C. at the Corporate Executive Board as Practice Manager of the Information Risk Executive Council, before returning to work at Saugatuck and re-focusing his interests on Software-as-a-Service and Cloud platforms. Mr. West has over twenty years experience in Information Technology at John Hancock, Fidelity Investments, Apple Computer, and Gartner. He is a frequent speaker at conferences and other industry events on a wide range of topics concerning technology and business strategy. He has written and presented research on information management, data administration, applications development, application integration, object technology, client/server architectures, graphical user interface and usability strategies, web site development and Internet applications, network computing, electronic commerce, portals, hubs and communities.

Jennifer Zeszut
Founder & CEO, Scout Labs

Jennifer Zeszut is the founder and CEO of Scout Labs, a leading SAAS platform delivering social media visibility and real-time customer analytics for companies of all sizes. Zeszut is a 15-year marketing veteran, having worked in both software and consulting. Most recently, Zeszut was the Vice President of Marketing at Leverage Software, an on-demand community and social networking software company. At Avenue A / Razorfish for 7 years, she held the position of Director of Marketing Strategy and Analytics for the west coast. In that role she and her team gleaned customer insights for the world’s top brands and advised senior executives on strategies for effective marketing and relationship building. She has also served as acting Director of Marketing at eBay, focused on product strategy and customer acquisition for the eBay Stores business. Her early career was spent learning the fundamentals of brand management, marketing and merchandising at Procter & Gamble and Cost Plus World Market. Ms. Zeszut holds a BA in Psychology from UC Berkeley and an MBA from the Ross School of Business at the University of Michigan.