Participate in these webinars to get an early start on the discussion of key points around SaaS/Cloud. These are free for all, but online registration is required. To register, click on the title of the session(s) you plan to attend.

Hybrid SaaS Markets (Slides|Audio)
It is now possible for OnDemand solutions to be deployed both online in the cloud and on-premise behind the corporate firewall. Does this 'location-independent' approach violate the fundamental principles of SaaS and cloud computing, or will it make the OnDemand market even more appealing to a broader cross-section of customers? Join our featured executives to discuss the technological, organizational, sales, marketing and support challenges and opportunities created by offering customers the choice of where they can deploy their OnDemand solutions.

Presenter:
*Jeffrey Kaplan, Managing Director, THINKstrategies

Benchmarks for Growing and Exiting a Successful SaaS Company (Slides|Audio)
Benchmarks for running a successful SaaS company are still developing. Emerging methods in customer support, marketing & sales, and R&D for hosted products are changing the way companies do business. The SaaS business model evolution forces us to reevaluate the usual metrics and examine completely new metrics for the software industry. We’ll look at the profound impact these benchmarks have on the way SaaS companies grow, and how they exit the market. Join these industry experts to discuss how the model is changing, and what that means for your company.

Presenters:
*Lauren Kelley, CEO, OPEXEngine
*Scott Prentice, Associate, TripleTree

Creating and Sustaining Profitable SaaS Customer Relationships (See the presentaiton | More webinars from OpSource)
Long term customer relationships are profitable customer relationships. Mikael Blaisdell, a SaaS industry customer retention expert, will share early results of his research on best practices for effectively managing customer relationships in the on-demand ecosystem.

Presenter:
*Mikael Blaisdell, Director, MB&A, Inc., The HotLine Magazine