SaaS/GOV 2009 INPUT Software & Information Industry Association (SIIA)
SaaS/GOV 2009 - February 25 - Washington, DC
PRESENTATIONS OVERVIEW SCHEDULE SPEAKERS VENUE ATTENDEES SPONSORSHIP PRESS

Speakers

Jerome Armstrong
Partner, WebStrong Group
Jerome Armstrong is a partner of WebStrong Group, a strategic communications firm for campaigns and organizations. He was one of the first political bloggers, beginning in 2001 with MyDD.com. An original driving force behind the netroots movement that propelled Howard Dean's dark-horse campaign, he since then worked for multiple state and national campaigns. In 2006, Armstrong co-authored "Crashing the Gate: Netroots, Grassroots and the Rise of People-Powered Politics", and is a co-founder of SBNation.com, the largest sports-related network of blogs. He lives in Alexandria, Virginia with his wife and children.


Bob Bennett
President and CEO, FSA of San Francisco
Family Service Agency (FSA) of San Francisco, the city’s oldest nonsectarian, nonprofit social-services provider, developed a HIPAA compliant system to help program managers and clinicians manage data on 12,000 clients across 24 major programs, each with different data collection and reporting needs. With Salesforce, FSA made the leap from an entirely manual system to a state-of-the-art, enterprise-wide electronic client record.  In the process, FSA transformed itself (not without difficulty) into a data-rich, outcome oriented organization that serves all its clients more effectively and more efficiently.
Daniel F. Burton, Jr.Daniel F. Burton, Jr.
Senior Vice President, Global Public Policy, Salesforce.com Offi ce of the Army Chief Marketing Offi cer (CMO)

Daniel Burton is Senior Vice President, Global Public Policy for salesforce.com, and has played a leadership role in the development of US technology policy for over twenty years.  Prior to joining salesforce.com in January 2006, he was Vice President of Government Affairs for Entrust (2000-2005) and Vice President for Government Relations for Novell (1995-2000).  Previously, he was President of the Council on Competitiveness where he was a pioneer in the effort to establish government technology policies for the US high-tech industry.  Before joining the Council, Mr. Burton was the Executive Director of the Economic Policy Council of the United Nations Association-USA.  He has also served as a Fellow in the US-Japan Leadership program and done economic development work in West Africa.

Mr. Burton has testified several times before Congress and has lectured widely in the US, Europe, Asia and Latin America.  He holds an MA in political economy from Columbia University, a BA from the University of Pennsylvania and a Diplome de Langue et Civilisation Francaises from the Sorbonne.  He is a member of the Council on Foreign Relations, a member of the board of the Software and Information Industry Association (SIIA), and a member of the board of the Washington Project for the Arts.

Mr. Burton has edited three books, including Vision for the 1990s: US Strategy and the Global Economy, and written numerous articles on technology policy and competitiveness, which have appeared in Foreign Affairs, Foreign Policy, The New York Times, The Washington Quarterly, Scientific American and Issues in Science and Technology.

Contact Information

Telephone: 301-915-0803
Fax: 301-915-0804
E-Mail: dburton@salesforce.com


Major Larry DillardMajor Larry Dillard
Program Manager, Army Experience Center Offi ce of the Army Chief Marketing Offi cer (CMO)

Major Larry Dillard is a career Army officer serving in the Offi ce of the Chief Marketing Offi cer. He has managed the Army Experience Pilot Program since initial concept development in August 2007. He has previously served in operational assignments as a Corps of Engineers Offi cer at company, battalion and brigade levels. Prior to his current assignment, Major Dillard deployed to Iraq with the 130TH Engineer Brigade, in support of Operation Iraqi Freedom, from September 2005 through September 2006. His awards and decorations include the Bronze Star Medal, the Meritorious Service Medal (with 2 Oak Leaf Clusters), the Army Commendation Medal (with Oak Leaf Cluster), the Ranger Tab, the Parachutist Badge and the Air Assault Badge. He is married to the former Heidi Strubbe and they have two children, Katie (12) and Thomas (10).

CAREER CHRONOLOGY
• Jun 2005—Jul 2007 Brigade Logistics Offi cer, Battalion Operations Offi cer, and Brigade Executive Offi cer, 130TH Engineer Brigade, V Corps, Germany
• Jun 2001—Jun 2005 Assistant Professor of Economics, U.S. Military Academy
• Sep 1999—Jun 2001 Student, Stanford University Graduate School of Business
• Apr 1998—Aug 1999 Commander, A Company, 5TH Engineer Battalion, Fort Leonard Wood, Missouri
• Dec 1993—Feb 1997 4TH Engineer Battalion, 4TH Infantry Division, Fort Carson, Colorado

EDUCATION AND TRAINING
• Master of Business Administration, Stanford University, 2001
• Master of Science (Engineering Management), University of Missouri—Rolla, 1997
• Bachelor of Science (Economics), U.S. Military Academy, 1993

John GirardJohn Girard
Founder & CEO, Clickability
John Girard founded Clickability in 1999 and serves as the San Francisco firm’s CEO. Starting with three other graduates from Stanford, John grew Clickability from a garage-based dream to a successful single-source provider of hosted web publishing technologies, serving fast-growing enterprises as well as traditional publishers such as CNN, The Wall Street Journal and Dwell Magazine. John has spoken at dozens of high-profile events including MINday, COMDEX, CMS Strategies, Gilbane, Seybold, ContentWorld, B2B World, and FOLIO: Show. John’s pioneering efforts in bringing software-as-a-service (SaaS) to the mainstream are matched by his company’s passion to help customers build brands, increase revenues, reduce costs, and forge stronger community relationships.


Steve Maier
General Manager, Government Systems Division, SpringCM

Steve Maier, General Manager, Government Systems Division, SpringCM Steve Maier is the General Manager of the Government Systems Division at SpringCM. He brings extensive and unparalleled government contractor expertise to SpringCM. Prior to heading the SpringCM Government Solutions Division, Steve served as VP of Strategic Partner Development for Novell where he focused on developing business relationships with top-tier consulting and systems integration organizations. Steve previously worked at Pearson Government Solutions as VP for Homeland Security. In this position, Steve oversaw the Transportation and Safety Administration (TSA) recruiting program. Before joining Pearson, he held senior management positions with several leading technology companies including US Internetworking and Sybase. Steve holds a BS in computer and information science from the University of Michigan and an MS in computer science from Johns Hopkins University.


Zach  NelsonZach Nelson
President and Chief Executive Officer

Zach Nelson has more than 20 years of leadership experience in the hi-tech industry, where he has held a variety of executive positions spanning marketing, sales, product development and business strategy with leading companies such as Oracle, Sun Microsystems, and McAfee/Network Associates. Nelson has been CEO of NetSuite since 2002. A main driving force behind NetSuite’s successful IPO, Nelson has led NetSuite to be one of the hottest SaaS software companies in the world.
Prior to NetSuite, he helped transform McAfee Associates into Network Associates, leading the company's expansion into the network management arena with the $1.4 billion acquisition of Network General. Later, as CEO of NAI subsidiary, myCIO, he created the world's first business-to-business security application services provider. Before Network Associates, Nelson was Vice President, World Wide Marketing at Oracle Corp., where he was responsible for global marketing strategy and implementation. Mr. Nelson, at 31 years old, was the youngest VP of Marketing in Oracle's history. At Sun, he drove the marketing and branding of the first version of the Solaris operating system, and led the product and corporate marketing effort at the company's SunSoft Division. Mr. Nelson holds a patent in the field of application integration, and has several others pending approval.
He holds B.S. and M.A. degrees from Stanford University.


Morris PannerMorris Panner
Morris Panner, CEO, OpenAir, Inc.

Morris Panner is CEO of OpenAir, Inc., an on-demand enterprise software company and independent subsidiary of NetSuite Inc (NYSE: N). During his tenure, OpenAir has received numerous honors and distinctions, including being named the "Best Business Software Solution" at the 2008 SIIA CODiE awards, the Deloitte & Touche Fast 500 in 2005 and 2007, as well as one of the Fastest Growing Private Companies in Boston in 2006 and 2007.  Morris is co-Chairperson of the Board of the Software Division of the Software and Information Industry Association, and on the Board of the Washington Office on Latin America, a social justice advocacy organization.  A graduate of Yale and Harvard Law, Morris speaks and writes widely on technology and entrepreneurship and has been featured in Fortune, BusinessWeek and The New York Times. 


Craig PerrinCraig Perrin
Account Executive, Cast Iron Systems


Craig joined Cast Iron Systems in July 2007 as the lead field executive for the DC area and Cast Iron's Federal business. He brings to this role 20 years experience in government sales strategy and delivering Software as a Service solutions to government and Fortune 1000 accounts. 
Before coming to Cast Iron Systems, Craig was a sales executive at CollabNet, the market's premier Software as a Service Collaborative Software Development solution. An early visionary for the use of SaaS in software engineering, Craig was instrumental in making significant changes to the software engineering SaaS infrastructure model at agencies such as DISA, PTO and GSA and such major corporations as Reuters and Dresdner Bank.
Prior to CollabNet, Craig was a sales executive at GC Micro, an 8(a) business in northern California.  There, he directed contract management and acquisition teams that delivered software and services under various contract vehicles with the DoD, NASA, DoE and Sandia, Idaho and Lawrence Berkeley national laboratories.  Prior to GC Micro, Craig led sales engineering efforts for 800-Software, a subsidiary of Digital Equipment Corporation. 


Kevin M. PlexicoKevin M. Plexico
Senior Vice President, Operations

Kevin Plexico is Senior Vice President, Operations at INPUT where he manages the delivery of INPUT’s information products providing essential industry information and insights to over 1,500 member companies.  Mr. Plexico has responsibility for leading the industry’s largest team of analysts focused on the public sector market.
Mr. Plexico joined INPUT in 1992 and has guided the evolution of INPUT's product and service offerings over the last 10 years where he has played an instrumental role in helping to grow the company from 15 employees to 160 employees.
Mr. Plexico provides thought leadership and expert opinion to industry executives and is a recognized expert on the public sector market.
Mr. Plexico earned an MBA in Information Systems from the University of Maryland, College Park, Maryland and a B.B.A. in Economics from James Madison University, Harrisonburg, Virginia.


Ron RossRon Ross
National Institute of Standards and Technology, Information Technology Laboratory, Computer Security Division


Dr. Ron Ross is a senior computer scientist and information security researcher at the National Institute of Standards and Technology (NIST). His areas of specialization include security requirements definition, security testing and evaluation, and information assurance. Dr. Ross currently leads the Federal Information Security Management Act (FISMA) Implementation Project for NIST, which includes the development of key security standards and guidelines for the federal government, contractors supporting the federal government, and the United States critical information infrastructure. His recent publications include Federal Information Processing Standards (FIPS) Publication 199 (security categorization standard), FIPS Publication 200 (security requirements standard), NIST Special Publication 800-53 (security controls guideline), NIST Special Publication 800-53A (security assessment guideline), NIST Special Publication 800-37 (security certification and accreditation guideline), and NIST Special Publication 800-39 (risk management guideline). Dr. Ross is also the principal architect of the NIST Risk Management Framework that integrates the suite of FISMA security standards and guidelines into a comprehensive enterprise-wide information security program.


Stephen Schmidt
General Manager, Amazon Web Services


Stephen Schmidt is General Manager, Enterprise & Federal for Amazon Web Services (AWS).  His duties at AWS include leading product design, management, and development efforts focused on bringing the competitive, economic and security benefits of cloud computing to business and government customers.

Prior to joining AWS, Mr. Schmidt had an extensive career at the Federal Bureau of Investigation, where he served as a senior executive. His responsibilities at the FBI included a term as acting Chief Technology Officer, Section Chief responsible for the FBI’s technical collection and analysis platforms, and as a Section Chief overseeing the FBI’s Cyber Division components responsible for the technical analysis of computer and network intrusion activities. His Cyber Division oversight included areas of malicious code analysis, computer exploitation tool reverse-engineering, and the who/what/when/where/how technical analysis of computer intrusions.

Mr. Schmidt has an undergraduate degree in Economics and Computer Science, and a Juris Doctorate. He is admitted to practice law in Illinois and Federal Courts.



Robert Spector
Director Business Process Improvement Program Support Center
U.S. Department of Health and Human Services

Mr. Spector has over 20 years of experience specializing in organizational solutions that integrate processes, people, and information technology to improve business performance. Most recently, at the Department of Health and Human Services, Spector established the Office of Business Process improvement in the Program Support Center (PSC). The PSC is a fee-for-service center with $800 million in revenue serving HHS and other Federal Agencies with offerings ranging from procurement support to occupational health services for Federal employees. Mr. Spector’s office is currently managing several major projects including a customer relations management pilot program designed to grow the PSC customer base helping it to achieve greater economies of scale resulting in reduced costs to taxpayers. 

In October 2005 Spector stood up a multi-channel contact center solution (1-888-ONE-DHHS) to support some of the largest programs in the Federal Government from the “President’s Management Agenda.” These program initiatives range from the conversion of the Department’s 70,000 paper personnel files into electronic documents to “Grants.gov” which helps citizens find and apply for over $400 billion in Federal grants.

Since he implemented “1-888-ONE-DHHS” contact center it has handled approximately 500,000 service requests from employees and citizens. Today ONE-DHHS serves over 25,000 calls and emails each month. Since they started tracking customer satisfaction in 2006, 80% of over 10,000 respondents reported that they were “very satisfied” with their ONE-DHHS experience.

Prior to HHS, Spector was a Director in Oracle’s E-Business Solution Strategy Group where he developed Oracle’s “Business Flow Accelerator” offerings for CRM.

As a management consultant for “Big-4” and other top-tier consulting firms Mr. Spector advised a number of fortune 500 clients on issues ranging from Ecommerce for professional services to effectively managing their capacity for change. 

Mr. spector served as a member of the Board of Examiners of the Baldrige National Quality Award from 1995-1998.  He earned a B.S. in Social Relations and Economics from Carnegie-Mellon University and attended the Graduate School of Public Health at the University of Pittsburgh.


Shally StanleyShally Stanley
Managing Director, Global Services, Acumen Solutions

Shally Stanley, Managing Director, Global Services, Acumen Solutions
Ms. Stanley is Managing Director of Acumen Solutions’ Global Services and is responsible for developing and delivering the company’s core solutions to its customers, including Acumen Solutions’ Customer Relationship Management (CRM) and Software-as-a-Service (SaaS) practices. She has over 15 years of experience as a management consultant focusing on the optimization and financial management of information technology. Acumen Solutions’ CRM and SaaS practice provides business process and systems integration implementation services to Fortune 1000 and public sector clients. Acumen Solutions’ public sector SaaS and Salesforce.com customers include: the U.S. State Department, U.S. Census Bureau, U.S. Army, U.S. Department of Health and Human Services, State of New Jersey, and the Securities and Exchange Commission. Our public sector SaaS solutions include financial management, recruiting, economic development, case management, and grants management.


Chris WilleyChris Willey
Deputy Chief Technology Officer, Government of the District of Columbia

Chris Willey is Deputy Chief Technology Officer (CTO) of Infrastructure Services for the Government of the District of Columbia. He is responsible for all aspects of DC's Information Technology (IT) infrastructure consisting of servers, mainframe, networks and data center facilities including DC's $50 million data center relocation project. Additionally, Willey oversees the District's public Wi-Fi initiative, projected to offer 250 free hotspots in fiscal year 2009; and DC One Card, a credentialing initiative that will consolidate all identification and service cards in the District. As Deputy CTO, he directs a diverse staff of over 200 that provide infrastructure and other services in support of 68 DC government agencies and departments. Willey brings to the role of Deputy CTO more than 17 years of IT experience in senior management and web development. Prior to joining the District, Willey served as the CTO for the Metropolitan Washington Council of Governments for four years. In this capacity, he developed the organization's first IT strategy plan and aided Chief Information Officers around the National Capital Region to envision and implement regional technology solutions, such as deploying wireless broadband and fiber-based networks for emergency communications. Previously, he was the CTO for One Economy, where he was responsible for the IT budget, policies and all organizational and partner websites.


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