Think practical use of artificial intelligence is a long way off? Think again – B2B publishers are already using AI and machine learning to create personalized experiences, offer content recommendations and serve up dynamic pricing. The next stage is using AI for service and support, and even as a lead generation and sales prospecting tool. Join us as Tony Vlismas, VP of Marketing of leading AI firm Wysdom.AI, offers a 101 course on starting to use AI as a customer management tool, from using social to provide customer care, which leads to using AI to automate that care. AI can be an effective tool to get your under-resourced and overworked teams to focus on critical tasks again, while serving customers with top efficiency.
VP of Marketing, Wysdom.AI