Posts Under: Feedback

One-Question Surveys Are Latest Way Publishers Can Get More Feedback

One-question surveys, in the style of the Net Promoter Score, are becoming a trend with some of the bigger publishers today—especially in regards to their content. Digiday reports that Business Insider Prime members are asked how "valuable" the article was. The Athletic readers are queried, "What did you think of this story?" And a couple years ago, Mic readers saw a widget at the bottom of the article that asked, "Was this story worth your time?"

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Success of HappyOrNot Shows a Simpler Way to Get Feedback

As I was watching the coming attractions a couple weeks ago in a local, independently owned movie theater, the owner popped in the back after The Post and shouted out if people wanted him to get that film. A resounding "Yes!" went up. Next came Phantom Thread. "Daniel Day Lewis, what do you think?" he blared. A less forceful but still clear "yes" sounded out.

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Getting Audience Feedback Still Effective After All These Years

I learned Sunday that asking your audience what they want to see or read did not start in 2015. An excellent new documentary, Ingrid Bergman: In Her Own Words, shows a clip where famed TV host Ed Sullivan asks his audience—on the air—to write in if they want him to book "that great Swedish star" as a guest.

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