Driving innovation across the information industries.
SIIA is committed to providing a safe and enjoyable experience for all participants attending our events. To ensure clarity and transparency, we have established the following cancellation policy:
Cancellation Due to External Factors: In the event that circumstances beyond our control, such as regulatory restrictions or venue-related issues, prevent us from holding the event as planned, we will make every effort to provide suitable alternatives. These may include transferring your registration fee to a virtual or hybrid event, or applying it to another event hosted by our organization.
Transfer of Registration: If the nature of the event shifts from an in-person meeting to a hybrid or fully virtual format, you can transfer your registration to a colleague within your organization at no additional charge. However, please note that registration fees are not refundable.
Exhibit and Sponsorship Fees: Fees associated with exhibits and sponsorships are non-refundable. In the event that the original in-person event format changes to a hybrid setup, exhibit and sponsorship agreements will remain in place. If the event transitions to a fully virtual format, participants can opt to transfer their sponsorship or exhibit payment to a future live or hybrid event hosted by our organization, if needed.
*If registrant provides proof of a Covid-19 diagnosis within 10-days of the event date and can no longer travel, substitutes will be permitted – or the registration can be applied to a future event. If a refund is requested, a 75% refund will be provided, less the 25% processing fee.
Refund request must be made in writing to Jgerald@siia.net in a timely manner to be considered.