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AM&P Network Associations Council: What Not to Do: Setting Content Priorities

It seems that everyone wants “more, more, more” in terms of content, but quantity is not necessarily a measurement of success. With a plethora of ideas and different expectations from various stakeholders from within an association, how do you figure out what to stop doing and what not to do and how to set priorities about which content projects are of the highest importance? Discover how some associations establish their content priorities effectively.

This recording is from the AM&P October 13th webinar.

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BethGreenatAMPLIFY

‘Make It Matter’; Brief Media’s Social Good as a Core Business Principle

This article was written for us by Al Rickard, CAE

Contributing to the social good is a mantra for today’s organizations, including associations, for-profit companies, and media organizations.

Elizabeth Green, CEO and founder of Brief Media, told a fascinating story about a partnership to advance an important cause in the opening keynote address at AMPLIFY, the annual conference of the Associations, Media and Publishing Network.

Entitled “Mission Critical: Social Good as a Core Business Principle,” her talk was an inspiring example of how serendipity led to a meaningful and productive business relationship that makes a difference in the world.

Vets, Pets and People

“Our vision is to guide the most critical decisions in veterinary medicine,” Green said, explaining that Brief Media is a leading veterinary publisher that develops practical, peer-reviewed educational content and point-of-care tools for more than 259,000 veterinary professionals worldwide.

Supported by a team of practicing veterinarians, the company has unique expertise that it uses to help eradicate a deadly disease through the Mission Rabies project, a partnership that grew out of a chance encounter at a conference.

“I was in the United Kingdom at a conference having lunch with one of our business partners,” Green recalled. “He happened to mention that between 50,000 and 100,000 people die every year of rabies, predominantly in Africa and Asia, and that more than half of them are children. It’s not an easy death; they die in isolation without their families. I was horrified when I heard that number. He then told me about a nonprofit organization called Mission Rabies.”

Mission Rabies traveled to small villages in Africa and found that if it could administer rabies vaccines to at least 70% of the dogs in that community; human mortality from the disease dropped by 95% within five years.

Green learned that very few people in the United States knew about Mission Rabies, so she signed an agreement with the organization and began promoting it to U.S. veterinarians. The success of the program led to a sponsorship from Merck Animal Health, which provides many of the rabies vaccines for free and is now also funding many of the in-person missions by U.S. veterinarians who travel to villages in Africa and Asia to vaccinate dogs.

“We were able to take the knowledge that we had in veterinary medicine use it to save human lives,” Green said.

The Social Imperative

“So why social good?” Green asks. “There is a lot of pressure right now on organizations to do good in the world. Believe in what you’re doing. Make it matter. Make it about something that your stakeholders care about that will be sustainable over a long period of time. Be authentic and make sure that it’s not just a check box for doing something good.”

The Power of Storytelling

Green explained that her company used a wide range of media—blogs, newsletters, podcasts, social media, etc.—to publicize the success of this partnership.

“But the most effective tools were the videos of volunteers when they come back from their projects talking about their experiences,” she explained. “It wasn’t Brief Media, our sponsor, or Mission Rabies telling the story. These were actual veterinarians who had been out in the field telling the story.”

Finding a Partner

Green noted that partnering with an established organization was the key to success.

“Mission Rabies had expertise and the infrastructure in place,” she said. “So it was easy for us to partner with them because they already knew how to navigate the logistics. They also had relationships with the governments in each of the countries. Then we have the relationships and access to all of the U.S. veterinarians that that they didn’t have. So we were able to send more people to the program and they were able to do more drives.”

Al Rickard, CAE, is president of Association Vision and a member of the AM&P Associations Council Executive Committee. You can reach him at arickard@associationvision.com.

BillyWilliams

‘We Changed Our Practices’; Committing to Organizational Change in DEI Is a Team Effort

This is a special article written for us by Jen Silber

In 2021, SIIA introduced a new award to highlight the outstanding work of members committed to antiracism and elevating equity across their organizations and the associations and industries they represent.

At AMPLIFY 2022, representatives from a couple of these organizations offered insights into how they are driving meaningful progress in advancing diversity, equity and inclusion.

The session, “We Are the Change Makers: How Association Pros Are Driving Multilevel DEI Progress,” featured Bibiana Campos Seijo of the American Chemical Society, vice president of C&EN Media Group and editor-in-chief of C&EN; and Billy Williams (pictured), executive vice president for ethics, diversity and inclusion at the American Geophysical Union. AGU was the recipient of the inaugural Equity Award, honoring an individual or team demonstrating significant progress and identifiable achievement toward efforts related to advancing DEI.

The session was moderated by incoming Associations Council President Stacy Brooks Whatley, director of marketing and communications at the American Physiological Society and editor-in-chief of The Physiologist Magazine.

The discussion was thorough and wide-ranging, with the presenters generally agreeing on five essential concepts:

No one can do everything. But everyone should be able to do something.

Williams noted that AGU’s work happens in partnership with other institutions and organizations. AGU shares its goals and data with anyone who needs it, no matter where they are in their DEI process. One of the key elements of DEI success, he said, is multi-institutional partnerships.

Campos Seijo gave credit to her team and said the Trailblazers program, which highlights rising ACS members from under-represented communities. It happened because the magazine staff felt it was important to do—not because she told them it needed to be done. The ACS inclusivity guide was developed by a committee of volunteers. Because people felt strongly about getting it done, they were able to do it.

This is work—it will take time and energy. Don’t expect overnight results.

Brooks Whatley cautioned people not to be discouraged if their efforts seem smaller or slower than the programs being highlighted at AMPLIFY. “The programs that you’re putting together and that you have passion for are what we should be celebrating,” she said. “You don’t have to be a rock star.”

For AGU, antiharassment conversations began in 2015 internally and with other scientific organizations.

It’s a large task to overhaul an organization. One way to make it happen is to break DEI efforts into small practices that can be incorporated into all aspects of the organization’s work.

“One of the things I’m proudest of at AGU is that we have a policy-based foundation that helps provide the coverage for everything we do,” Williams said. If an organization’s mission statement mentions the principle that DEI is an essential element of success, staff don’t have to ask for approvals or permission when doing something in a new, more inclusive, way. “Not only did we change our policy, but we changed our practices; this is one of the first big changes toward cultural change.”

Campos Seijo said ACS develops its editorial calendar with a diverse range of feature subjects in mind. “There’s a standard that we need to set for ourselves, and we need to apply that consistently.”

Talking about progress is a critical aspect of making progress.

There needs to be a balance between words and actions. If you work hard to advance equality—but no one ever hears about it—you’re really only doing part of the work.

Brooks Whatley noted that SIIA commonly invites outside experts to give talks about DEI work, which glosses over the work being done by member organizations. Taking the time at AMPLIFY to let organizations trumpet their DEI work gave them a chance to celebrate achievements and inspire others by letting people see what’s being done and what can be done.

Stick to your principles.

There may be negative reactions to the visible changes, which is why it’s helpful to have diversity principles stated in your organization’s mission statement or core values. “When it comes to DEI, I don’t think you should need to have a business case,” said Campos Seijo. “We’re going to continue to do it because it is the right thing to do.”

Jen Silber is senior editor at American Staffing Association. She began her career with a foray in dot-com publishing but has now been working as an editor in the association world for nearly 25 years. She’d generally rather be where the weather is cold.